
Address: 1/13 Zamkowy Square, Warsaw, Poland, 00-262
Phone: +48 (0) 22 635 1881
United Kingdom
London Heathrow Airport, 234 Bath Road, Harlington, Middlesex UB3 5AP, UK
44
0870 000 0123
(0)20 8745 4290
lhr3feedback@baa.com substitue 1, 2 or 4 after lhr to contact Heathrow's other terminals.
www.heathrowairport.com
The airport is located 24km (15 miles) west of London
GMT (GMT + 1 from the last Sunday in March to the last Sunday in October)
4
A new Terminal 5 is currently under construction. The Tube station at Terminal 4 is closed until September 2006 (with a replacement bus service in use from Hatton Cross). This is due to the extension of the Tube line to the new Terminal 5.
Terminals 1, 2 and 3 are within walking distance of each other, via underground walkways. Transfer between Terminals 1, 2 and 3, and Terminal 4, which is located on the south side of the airport, is free on the Heathrow Express train (journey time: 8 minutes).
Terminals 1, 2 and 3 can be reached via the following motorways: M4 Junction 4, M25 Junction 15, A4 (local road). Terminal 4 is reached via the following motorways: M4 Junction 3, M25 Junction 14, A30 (local road).
Several car parks are available. Each terminal has its own short-stay parking lot, operated by NCP (tel: (0)870 606 7050; website: www.ncp.co.uk) in Terminals 1, 2 and 3, and by APCOA in Terminal 4. A free shuttle service travelling between the terminals and the long-term and business car parks is provided. Parking can be booked online via the website or by telephone (tel: (0)870 000 1000). Valet parking is available at all four terminals; CPS provides chauffeured parking (tel: (0)870 411 1118; website: www.parkwithcps.com). Disabled drivers can request assistance from customer service staff at the car parks. Motorbikes can park free of charge at designated areas at each terminal.
Alamo, Avis, Enterprise, Europcar, Hertz and National are all represented at each terminal.
Rail: Train: The frequent Heathrow Express non-stop train service to London Paddington Station takes 15-20 minutes (tel: (0)845 600 1515; website: www.heathrowexpress.com). Paddington is served by mainline national rail routes to the west and south west of England, and is on the London Underground network. From London King’s Cross Station, served by the A2 Airbus service (see below), passengers can connect with mainline train services to the north of England and to Scotland. For national rail travel information, contact the 24-hour National Rail enquiries line (tel: (0)845 748 4950; website: www.nationalrail.co.uk). Underground: The airport is also on the London Underground’s Piccadilly Line, which can take passengers into central London. For more information, call the Underground travel information line (tel: (0)20 7222 1234; website: www.tfl.gov.uk/tube). Road: Taxi: London’s licensed black cabs serve London Heathrow Airport and are available outside all the terminals. Limousine: Chauffeur-driven cars operated by Burgundy Global can be hired (tel: (0)800 013 1313 or (0)20 8831 2000). Bus: Numerous local buses stop at the central bus station and Terminal 4. Bus services include the A2 Airbus shuttle (website: www.airbus.co.uk) from all four terminals to London King’s Cross railway station. At night, the N9 bus service travels to central London. For more information on public transport, contact Traveline (tel: (0)870 608 2608). Coach: Coaches connect the airport to more than 500 destinations throughout the UK. National Express (tel: (0)870 575 7747; website: www.nationalexpress.com) is the major service provider.
Information desks are available in each terminal. Transport information desks, for bus, coach and rail options, are located in Terminals 1 and 3, and outside Terminal 4. The Hotel and Traveller Centre, in Terminal 3, provides visitor information, London Underground tickets and hotel accommodation. Help desks are also located throughout the airport, where passengers can seek assistance by using a courtesy telephone and can also look at terminal maps.
Money and communications: There are ATMs and bureaux de change facilities throughout the airport, as well as post offices in Terminals 2 and 4. There are public telephones in the main areas of each terminal, as well as wall-mounted pay fax machines. Webpoints are available in Terminal 4. Eating and drinking: There are numerous restaurants, bars, fast-food outlets, coffee shops, pubs and sandwich bars throughout the airport. Shopping: There are a wide variety of shops in each terminal including music shops, bookshops, newsagents, clothing accessories shops, electrical goods shops, pharmacies, sunglasses shops, shoe shops, sweet shops and perfumeries. There are chemists in all terminals; the Terminal 1 chemist dispenses prescriptions. Luggage: Left-luggage offices can be found in each terminal, whilst lost property can be reclaimed from the Airport Lost Property Office (tel: (0)20 8745 7727). Other facilities: These include a chapel, showers, a visitor centre (tel: (0)20 8745 6655) and a health centre (tel: (0)20 8745 7047).
Wall-mounted credit-card-paid fax machines are available throughout the airport. Wireless Internet access is available in the Departures lounges of all terminals. The Business Centre, in the Queen’s Building (tel: (0)20 8759 2434) offers 20 meeting rooms, a conference suite seating up to 60 delegates, meeting refreshments and business support facilities including workstations, online computers, faxes, photocopiers, videoconferencing and audiovisual equipment. Showers are also available. There are several airline, business and executive lounges in all terminals.
Information for passengers with disabilities is available from Heathrow Travel-Care either at counters or by telephone (tel: (0)20 8745 7495). Detailed access information is also available on the airport’s website. There is a Minicom information line for the hard of hearing (tel: (0)20 8745 7950), wheelchair-accessible telephones and text telephones, as well as induction loops. Reserved seating and disabled toilets are also available in all terminals. Wheelchairs push and provision, and help with baggage from Departures to check-in, are available free of charge and can be pre-booked through Skycaps (tel: (0)20 8745 6011 or 5727). Assistance is also available by using the telephones at the various help points situated throughout the airport. Passengers requiring wheelchairs and special assistance should also contact the individual airlines prior to travel. The Help Bus (tel: (0)20 8745 6261) is a free wheelchair-accessible bus service that operated between all terminals and the central bus station. Disabled parking is also available. The Heathrow Express, black taxis and many bus and coach routes provide facilities for wheelchairs.
The Hilton Heathrow (tel: (0)208 759 7755) is a short walk over a bridge from Terminal 4. Nearby hotels include the Holiday Inn London Heathrow (tel: (0)20 8990 0000), Marriott London Heathrow (tel: (0)20 8990 1100), Novotel London Heathrow (tel: (0)1895 431 431), Radisson Heathrow (tel: (0)20 8759 6311), Berkeley Park Apartments (tel: (0)870 400 8922), Ramada Jarvis Heathrow (tel: (0)20 8897 2121) Renaissance Heathrow (tel: (0)20 8897 6363), Thistle London Heathrow (tel: (0)20 8759 2400), Comfort Inn Heathrow (tel: (0)20 8573 6162) and the Sheraton Skyline Hotel (tel: (0)20 8759 2535). The Hotel Hoppa transfer bus service runs frequently between Terminals 1, 2 and 3 and the main nearby hotels, while the Hotelink bus offers a door-to-door service to London hotels. Hotel reservations can be made at the British Hotel Reservation Centre desks in the Arrivals halls of each terminal; passengers can also use the 24-hour booking line to arrange accommodation (tel: (0)208 759 8797 or (0)800 783 4020).
London
London Heathrow Airport
England
Poland
Polish Airports State Enterprise, Warsaw Frederic Chopin Airport, Ulica Zwirki i Wigury 1, 00 906 Warszawa, Poland
48
(0)22 650 1000 or 650 3000
(0)22 650 3981
pr@polish-airports.com
www.polish-airports.com
The airport is located 10km (6 miles) southwest of Warsaw
GMT + 1 (GMT + 2 from the last Sunday in March to the last Sunday in October)
1
The airport can be accessed from Zwirki í Wigury Avenue, which leads out of central Warsaw.
Three airport car parks are available: the multi-storey short-term car park has space for 1,500 cars and is located next to the terminal building; the short-term open-air car park has space for 300 cars, whilst the long-term patrolled car park has space for 820 cars. Both of these are located east of the multi-storey short-term car park.
Avis, Budget, Europcar, Hertz and National are located in the Arrivals hall.
Road: Taxi: The taxi stand is located in front of the Arrivals hall. Bus: The Intercity Polski Express bus company provides direct regular bus connections to 30 towns in Poland; tickets can be purchased from the driver. Bus stops are located immediately in front of the Arrivals hall between the terminal building and the multi-storey car park. Buses nos.175 and 188 serve Warsaw, including the train station, the Old Town and the city centre (journey time: 30 minutes).
The combined Airport, LOT Polish Airlines and Customs Information Point is located in the centre of the Departures hall. Tourist information is available in the Arrivals hall daily. Passengers can obtain airport and flight information (tel: (0)22 650 3943 or 650 4220) and tourist information and hotel reservations (tel: (0)22 650 9431).
Money and communications: There is a bank in the Departures hall, and bureaux de change and ATMs in both Arrivals and Departures. There is also a post office in the Departures hall. Eating and drinking: Airport catering services include a restaurant and snack bars, ice-cream stands and self-service cafeterias. Shopping: Shops include duty-free. Luggage: There is a left-luggage service in the Arrivals hall, open 24 hours a day. A lost luggage service is also available (tel: (0)22 650 4122). Other facilities: These include a first aid medical centre, mother and baby rooms, a chapel and an observation deck.
There are three executive lounges in the transit area on the Departures level (tel: (0)22 650 2768); passengers wishing to use the lounges should inform their travel agents or airline when booking their flight.
The International Terminal has lifts and adapted toilets. Wheelchairs are available on request from a handling agent. Trained first aiders are also on hand to assist passengers unable to access the upper mezzanine level.
The Falcon Transit Hotel (tel: (0)22 650 4891), located on the Departures level in the transit area, is open 24 hours a day and has eight rooms. A new hotel, the five-star Courtyard by Marriott (tel: (0)22 650 0100), is situated close to the passenger terminal. Travellers can make hotel reservations at travel and tourist agencies located in the Arrivals and Departures halls and through the tourist information and hotel reservation service (tel: (0)22 650 9431). An airport shuttle bus service operates to/from some hotels on request. The Gromada Hotel (tel: (0)22 609 9600) is located less than 1km (0.6 miles) from the airport and the Novotel Hotel (tel: (0)22 846 4051) is located 2km (1.2 miles) north of the airport. Both of these are on the Zwirki í Wigury Avenue which leads to central Warsaw.
Warsaw
Warsaw Frederic Chopin Airport
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'bool' object is not callableLooking for things to do around Warsaw? Here are some of the events and attractions happening in the area.
| Chopin Memorial Sunday Concerts |
May - Sep 2009; Sun only (annual) Lazienki Park and Palace |
| Warsaw Autumn - Contemporary Music Festival |
Sep 2009 (annual) Warsaw Philharmonic Hall |
| Warsaw Chamber Opera's Mozart Festival |
Jun - Jul 2009 (annual) Warsaw Chamber Opera House |