Amsterdam Short breaks

London Gatwick Airport

Airport Information

Country

United Kingdom (UK)

Address

London Gatwick Airport, West Sussex, RH6 0NP, UK

Country Code

44

Telephone

(0)870 000 2468

Fax

None

E-mail

gatwick_feedback@baa.com

Website

www.gatwickairport.com

Location

The airport is located 45km (28 miles) south of London

Time Zone

GMT (GMT + 1 from the last Sunday in March to the last Sunday in October)

Number of Terminals

2

Transfer between Terminals

There is a free Transit train, which links the North and South terminals 24 hours a day.

Driving Directions

The airport is linked to the M23 motorway. Turn off at junction 9 and follow signs for the airport. London Gatwick is also accessible from the A23 London-Brighton Road.

Car Parking

Each terminal has a short-term car park with direct access to the terminals via covered walkways; these are operated by NCP (tel: (0)870 600 7050; website: www.ncp.co.uk). Long-term parking is also available in car parks further from the terminals; a free shuttle bus runs between the car parks and the terminals. Passengers can book at least 96 hours in advance; this can be done through BAA Advance (tel: (0)870 000 1 000; website: www.baa.com). Valet parking is available and operated by NCP. Chauffeured parking is also available from CPS (tel: (0)870 411 1118; website: www.parkwithcps.com). Vehicle transfer between airports, car valeting/servicing and personal chauffeuring can also be arranged through CPS.

Car Hire

Companies include Avis, Europcar, Hertz, National and Thrifty. Offices are located in designated car rental buildings on the Lower Forecourt Road at both terminals.

Public Transport

Rail: The Gatwick Express train (tel: (0)845 850 1530; website: www.gatwickexpress.co.uk) runs to London Victoria Station (journey time: 30 minutes). There is also a Thameslink (tel: (0)20 7620 6333) service, which runs to London King’s Cross (journey time: 50 minutes) as well as other London stations. Information on all national rail travel is available through the 24-hour National Rail enquiries line (tel: (0)845 748 4950; website: www.nationalrail.co.uk). Road: Limousine: Chauffeur-driven cars are provided by Checker Cars (tel: (0)800 747 737). Coach: There are more than 400 express coach service operating daily from the coach stations at both terminals. The main coach station is located on the ground floor of the South Terminal, with most services operating from here. Principal routes also stop at the North Terminal station. National Express (tel: (0) 870 575 7747; website: www.nationalexpress.com) operate most of the services. National Express no.700 coaches operate to Heathrow Airport, from both terminals. The National Express Shuttle no.025 runs to London Victoria Station. The Gatwick Flyer (tel: (0)1708 730 555) runs to destinations east of London, and coaches operate from the South Terminal station only. There are coach information and ticket desks located in the Arrivals concourse of both terminals. Information on travel to/from the airport is available thought the Airport Travel Line (tel: (0)8705 747 777).

Information and Help Desks

Each Arrivals concourse has an information desk (tel: (0)870 000 2468) where multi-lingual staff are on hand to deal with enquiries 24 hours a day.

Airport Facilities

Money and communications: Both terminals have bureaux de change and ATMs. There is a post office and a 24-hour Internet café in the South Terminal. Wireless Internet connection is also available in the North Terminal. Eating and drinking: There are many restaurants, bars and cafés located in both terminals. Shopping: There are many shops at the airport, including several duty-free outlets. The airport has also recently introduced a home delivery service and a collection service. More information is available from the BAA Shopping Information Line (tel: (0)800 844 844). Luggage: Left-luggage facilities are available in both terminals. A lost property service is also operated by the Excess Baggage Company (tel: (0)1293 503 162). Other facilities: These include baby changing rooms and showers, a children’s play area, a medical centre offering vaccinations (tel: (0)1293 507 400) and prayer rooms.

Conference and Business Facilities

There are business facilities, including telephone, fax, photocopy and secretarial services and conference and meeting rooms, at London Gatwick Hilton Hotel (tel: (0)1293 518 080) at the South Terminal and Le Meridien London Gatwick Hotel (tel: (0)1293 567 070) at the North Terminal. There is one executive lounge in the South Terminal, the Servisair Lounge (tel: (0)870 787 6877), and one in the North Terminal, the Aviance Alexandra Suite (tel: (0)1293 507 203).

Disabled Facilities

Special assistance is available for disabled passengers. There are ramps and/or lifts where necessary. Wheelchair push and provision and help with baggage are also provided on request. Reserved seating is located throughout the airport, and there is also designated parking for badge holders. There is an induction loop installed in the terminals, as well as disabled toilets. Passengers requiring assistance should inform the relevant airline before travelling. Travel-Care (tel: (0)1293 504 283) provides advice to anyone who needs assistance and is located in The Village, in the South Terminal.

Airport Hotels

Airport hotels include the London Gatwick Hilton Hotel (tel: (0)1293 518 080) at the South Terminal, and Le Meridien London Gatwick Hotel (tel: (0)1293 567 070 or (0)870 400 8494) at the North Terminal. The Travel Inn (tel: (0)870 238 3305) is situated a five-minute walk away from the North Terminal. Other nearby hotels include the Gatwick Moat House, Ramada Plaza Gatwick, Holiday Inn Gatwick, Renaissance Gatwick, Gatwick Belmont and Holidan Inn Express. A hotel reservation service is available at the British Hotel Reservation Centre desks (tel: (0)1293 504 605 or (0)800 783 4060) in the Arrivals area.

City

London

Full Airport Name

London Gatwick Airport

State or Province

England

Amsterdam Airport Schiphol

Airport Information

Country

Netherlands

Address

Amsterdam Airport Schiphol, PO Box 7501, 1118 ZG Schiphol, The Netherlands

Country Code

31

Telephone

(0)900 7244 7465 (Netherlands only) or (0)20 794 0800

Fax

(0)20 604 1475

E-mail

info@schiphol.nl or via the airport’s website

Website

www.schiphol.nl

Location

The airport is located 15km (9 miles) southwest of Amsterdam

Time Zone

GMT + 1 (GMT + 2 from the last Sunday in March to the last Sunday in October)

Number of Terminals

1

Driving Directions

The airport is situated off the A4 motorway, which links Amsterdam, The Hague and Rotterdam. The exit to the airport is clearly signposted.

Car Parking

There are two short-term car parks (P1 and P2), both connected to the terminal and Schiphol Plaza by covered walkways, recommended for stays of up to 48 hours. Long-term parking is available in an open-air car park (P3), situated 4km (2.5 miles) from the terminal. A free 24-hour shuttle bus links P3 with the terminal. There is also a luxury car park (P7). A VIP valet service is also available; reservations are required (tel: (0)900 7244 7465 (Netherlands only) or (0)20 794 0800).

Car Hire

Car hire companies are located in Schiphol Plaza and include Avis, Budget, Hertz, National Car Rental and Sixt.

Public Transport

Rail: There is a railway station in the terminal’s central hall, under Schiphol Plaza; direct trains run to Amsterdam Centraal Station (journey time: 15 minutes). Night trains serve Utrecht, Amsterdam Centraal Station, Leiden, The Hague, Delft and Rotterdam. The reservation-only, high-speed Thalys train serves major European cities. Other international services run to Berlin, Hannover and Leipzig. NS (Dutch Railways) ticket machines and desks are located in the baggage reclaim halls 1, 2 and 3, and Schiphol Plaza. Road: Taxi: Schiphol Travel Taxis are available from outside Schiphol Plaza (journey time into Amsterdam: 15 minutes). Taxis can be booked in advance on the airport’s website. Bus: Public buses run regularly to Amsterdam and other cities. Bus nos.197 and 370 (interliner) run to Amsterdam city centre and Amsterdam Zuid. Buses depart from platform A7, in front of the Arrivals hall 2. Shuttles: Many hotels offer a free airport shuttle service to guests. The Connexxion Schiphol Hotel Service (tel: (0)38 339 4771) is a daily hotel shuttle service running from the airport to over 55 hotels in and around Amsterdam; the Connexxion desk is situated in the Arrivals hall 2, for tickets and information.

Information and Help Desks

Schiphol information desks are located before passport control in Schiphol Plaza, halls 2 and 3 in Arrivals, and behind passport control in Lounges 2 and 3. Eight transfer desks, situated on the piers, offer information on transfers and connecting flights. Multiphone units, with touch-screen technology for information on the airport, are located throughout the terminal. The Customer Contact Centre (tel: +800 7244 7465) can provide further information. The VVV Holland Tourism Information Office is situated in Arrivals hall 2, with tourist information and an accommodation reservation service.

Airport Facilities

Money and communications: There are numerous banks, which also offer VAT reclaim facilities, ATMs, currency exchange machines and bureaux de change. There is a post office in Lounge 2, and mobile telephone hire at the Telecom Rentcenter at Schiphol Plaza. Multiphone multimedia telephone units, which can be used for telephoning, Internet access and an SMS service, are situated throughout the airport. Wireless Internet is available in designated ‘communication zones’ in the terminal building. Eating and drinking: There are numerous restaurants, bars and cafés situated throughout the terminal building. Shopping: There are numerous shops, including duty-free and a 24-hour supermarket, at Schiphol Plaza (before security) and on both sides of immigration. A duty-free pre-order and collection service is available online. Luggage: Seal & Go, at various locations in the Departures check-in area (tel: (0)20 316 4289) seals luggage (irrespective of size) within one minute. Lockers are situated throughout the terminal. Left-luggage is open daily in the basement between Arrivals 1 and 2 (tel: (0)20 601 2443). There are free trolleys and a porter service (tel: (0)20 601 2303) is available on request. There is a lost and found office; information desks can provide more information. Other facilities: The airport has a medical centre, 24-hour emergency medical services (tel: (0)20 649 2566) and a pharmacy. There is a fully equipped baby room and several play areas on Holland Boulevard; baby change facilities are provided in the toilets. Shower facilities can be found at the terminal hotel (see below), available 24 hours a day. Massages, a casino and a prayer room are also available.

Conference and Business Facilities

The Schiphol Business Centre (tel: (0)20 653 2480) hires out offices equipped with fax, PC and telephone facilities, as well as a secretarial service if required. There is also a conference room with telecommunication facilities. The Communications Centre (tel: (0)20 653 1852) provides passengers with Internet facilities, mini-offices, a post office and a telephone centre with full telecommunication facilities; wireless Internet connection is available too. The Skyport Business Centre (tel: (0)20 654 1600) hires out meeting rooms accommodating between two and 22 delegates, which can be reached directly from both Arrivals and Departures. Secretarial services, catering, video and teleconferencing, a hotel reservation service and check-in are also available. Computers, fax machines and mobile telephones can be hired from Telecom Rentcentre (tel: (0)20 653 0999) in Schiphol Plaza. Major airlines have executive lounges, which offer some business facilities.

Disabled Facilities

Facilities include automatic doors, toilets, and a lift between all floors of the airport, including train platforms. Wheelchairs are available for visitors, but passengers requiring wheelchairs and special assistance should inform their airline prior to travel. ACompany (tel: (0)20 601 5018) provides an electrocar service, with shuttles running between piers D, E, F and G and in the Arrivals hall. Disabled parking is available in car parks P1, P2 and P3. A bus is available on request (tel: (0)20 316 1417) from car park P3 to take disabled passengers to the terminal; passengers requiring this service should phone at least 24 hours in advance. Visicom (tel: (0)20 601 2929) supplies text telephones for hearing-impaired passengers; induction loops are fitted at the information desks, transfer desks and in the waiting areas in the central lounge.

Airport Hotels

Hotel Mercure Schiphol Terminal Hotel (tel: (0)20 604 1339; www.hotelopschiphol.nl) is located within the terminal building, beyond customs. The hotel offers shower facilities 24 hours a day, as well as day room and overnight facilities. There are a number of hotels in the Schiphol area, most of which offer a free shuttle service to the airport. Hotels include the Bastion Hotel Amsterdam Airport Schiphol (tel: (0)23 562 3632), Courtyard Marriott Amsterdam Airport (tel: (0)23 556 9001), Crowne Plaza SPC (tel: (0)23 565 0000), Dorint Airport Hotel (tel: (0)20 658 8111), Golden Tulip Barbizon (tel: (0)20 655 0550), Hilton Amsterdam Airport Schiphol Hotel (tel: (0)20 710 4000), Van de Valk Hotel Schiphol A4 (tel: (0)252 675 335), Ibis Amsterdam Airport Schiphol (tel: (0)20 502 5100), Radisson SAS Hotel Amsterdam Airport Schiphol (tel: (0)20 655 3131) and the Sheraton Hotel (tel: (0)20 316 4300). The Schiphol TravelPort provides e-mail bookings and payment for selected hotels.

City

Amsterdam

Full Airport Name

Amsterdam Airport Schiphol