United Kingdom (UK)
London Gatwick Airport, West Sussex, RH6 0NP, UK
44
(0)870 000 2468
None
gatwick_feedback@baa.com
www.gatwickairport.com
The airport is located 45km (28 miles) south of London
GMT (GMT + 1 from the last Sunday in March to the last Sunday in October)
2
There is a free Transit train, which links the North and South terminals 24 hours a day.
The airport is linked to the M23 motorway. Turn off at junction 9 and follow signs for the airport. London Gatwick is also accessible from the A23 London-Brighton Road.
Each terminal has a short-term car park with direct access to the terminals via covered walkways; these are operated by NCP (tel: (0)870 600 7050; website: www.ncp.co.uk). Long-term parking is also available in car parks further from the terminals; a free shuttle bus runs between the car parks and the terminals. Passengers can book at least 96 hours in advance; this can be done through BAA Advance (tel: (0)870 000 1 000; website: www.baa.com). Valet parking is available and operated by NCP. Chauffeured parking is also available from CPS (tel: (0)870 411 1118; website: www.parkwithcps.com). Vehicle transfer between airports, car valeting/servicing and personal chauffeuring can also be arranged through CPS.
Companies include Avis, Europcar, Hertz, National and Thrifty. Offices are located in designated car rental buildings on the Lower Forecourt Road at both terminals.
Rail: The Gatwick Express train (tel: (0)845 850 1530; website: www.gatwickexpress.co.uk) runs to London Victoria Station (journey time: 30 minutes). There is also a Thameslink (tel: (0)20 7620 6333) service, which runs to London King’s Cross (journey time: 50 minutes) as well as other London stations. Information on all national rail travel is available through the 24-hour National Rail enquiries line (tel: (0)845 748 4950; website: www.nationalrail.co.uk). Road: Limousine: Chauffeur-driven cars are provided by Checker Cars (tel: (0)800 747 737). Coach: There are more than 400 express coach service operating daily from the coach stations at both terminals. The main coach station is located on the ground floor of the South Terminal, with most services operating from here. Principal routes also stop at the North Terminal station. National Express (tel: (0) 870 575 7747; website: www.nationalexpress.com) operate most of the services. National Express no.700 coaches operate to Heathrow Airport, from both terminals. The National Express Shuttle no.025 runs to London Victoria Station. The Gatwick Flyer (tel: (0)1708 730 555) runs to destinations east of London, and coaches operate from the South Terminal station only. There are coach information and ticket desks located in the Arrivals concourse of both terminals. Information on travel to/from the airport is available thought the Airport Travel Line (tel: (0)8705 747 777).
Each Arrivals concourse has an information desk (tel: (0)870 000 2468) where multi-lingual staff are on hand to deal with enquiries 24 hours a day.
Money and communications: Both terminals have bureaux de change and ATMs. There is a post office and a 24-hour Internet café in the South Terminal. Wireless Internet connection is also available in the North Terminal. Eating and drinking: There are many restaurants, bars and cafés located in both terminals. Shopping: There are many shops at the airport, including several duty-free outlets. The airport has also recently introduced a home delivery service and a collection service. More information is available from the BAA Shopping Information Line (tel: (0)800 844 844). Luggage: Left-luggage facilities are available in both terminals. A lost property service is also operated by the Excess Baggage Company (tel: (0)1293 503 162). Other facilities: These include baby changing rooms and showers, a children’s play area, a medical centre offering vaccinations (tel: (0)1293 507 400) and prayer rooms.
There are business facilities, including telephone, fax, photocopy and secretarial services and conference and meeting rooms, at London Gatwick Hilton Hotel (tel: (0)1293 518 080) at the South Terminal and Le Meridien London Gatwick Hotel (tel: (0)1293 567 070) at the North Terminal. There is one executive lounge in the South Terminal, the Servisair Lounge (tel: (0)870 787 6877), and one in the North Terminal, the Aviance Alexandra Suite (tel: (0)1293 507 203).
Special assistance is available for disabled passengers. There are ramps and/or lifts where necessary. Wheelchair push and provision and help with baggage are also provided on request. Reserved seating is located throughout the airport, and there is also designated parking for badge holders. There is an induction loop installed in the terminals, as well as disabled toilets. Passengers requiring assistance should inform the relevant airline before travelling. Travel-Care (tel: (0)1293 504 283) provides advice to anyone who needs assistance and is located in The Village, in the South Terminal.
Airport hotels include the London Gatwick Hilton Hotel (tel: (0)1293 518 080) at the South Terminal, and Le Meridien London Gatwick Hotel (tel: (0)1293 567 070 or (0)870 400 8494) at the North Terminal. The Travel Inn (tel: (0)870 238 3305) is situated a five-minute walk away from the North Terminal. Other nearby hotels include the Gatwick Moat House, Ramada Plaza Gatwick, Holiday Inn Gatwick, Renaissance Gatwick, Gatwick Belmont and Holidan Inn Express. A hotel reservation service is available at the British Hotel Reservation Centre desks (tel: (0)1293 504 605 or (0)800 783 4060) in the Arrivals area.
London
London Gatwick Airport
England
Italy
Venice Marco Polo Airport - Save SPA, Viale G Galilei, 30/1, 30030 Tessera, Venice (Ve), Italy
39
(0)4 1260 6111
(0)4 1260 6260
airportelite@veniceairport.it or pubrel@veniceairport.it
www.veniceairport.it
The airport is located 12km (7.5 miles) from Venice by land, 10km (6 miles) by water
GMT + 1 (GMT + 2 from the last Sunday in March to the last Sunday in October)
2
A free shuttle runs between the terminals, the docks and various car parks.
The airport is 15 minutes from the Venice-Mestre motorway exit and is located off the SS14 airport road towards Trieste, which is well signposted for the airport.
There are multi-storey car parks (Park 1 and 4) in front of the old terminal and an open-air car park (Park 2) at the back of the multi-storey complex (tel: (0)4 1541 5913). There are also short-term car parks (Park 5 and 6) in front of the new terminal and a parking lane for pick-up and drop-off . There is a long-stay car park (Park 7), some distance from the new terminal; a shuttle service is available.
Auto Europa, Avis, Easy Car, Europcar, Hertz, Maggiore, Qui Car, Sixt, Targarent, Thrifty and Tirreno Prestige are all represented in the Arrivals area.
Water: Alilaguna (tel: (0) 4 1541 5180) runs waterboat service between the airport docks and Venice, Murano and Lido. Water taxis (tel: (0)4 1541 5084) and ATVO motorboats (tel: (0)4 1541 6555) also run from the airport docks to Venice; a 24-hour motorboat service is available from Consorzio Motoscafi Venezia (tel: (0)4 1522 2303). Road: Taxi: Traditional taxis are available from Radiotaxi (tel: (0)4 193 6222). Taxis to Padua and shared taxis area also available. Bus: There are scheduled bus services to Padua, Mestre and Venice. Venice-Mestre railway station is connected to the airport by the ATVO Fly Bus and the ACTV bus no.15. Bus no.5 also runs to Piazzale Roma. Bus information is available (tel: (0)4 1541 5180).
A Venice Tourist Information Office is located in the Arrivals area (tel: (0)4 1541 5887). An airport information desk is situated in the Departures area (tel: (0)4 1260 9260). Recorded information is also available for Arrivals (tel: (0)4 1260 9240) and Departures (tel: (0)4 1260 9250).
Money and communications: Facilities include bureaux de change, banks and 24-hour ATMs. There is a post office too, which also provides currency exchange and a fax service. Eating and drinking: There are bars, cafés and restaurants at the airport. Food outlets include traditional Italian espresso bars and a self-service restaurant. Shopping: Shops are located in the Extra Schengen Departures Hall and include duty-free. Luggage: Left-luggage facilities, a lost property office and a luggage wrapping service are available. Other facilities: There is a first aid service, a prayer room and a spa.
The Travelex Business Centre (tel: (0)4 1269 8191) has meeting rooms and conference halls, as well as individual workstations, secretarial support and translation services, audiovisual equipment and mobile phone hire. A meeting room in the VIP Lounge can be hired (tel: (0)4 1260 6285); facilities in the lounge include telephone, TV, video, slide projector, fax machine and a bar.
Wheelchairs are available for disabled travellers and passengers requiring special assistance should inform their airline prior to travel. The terminal is equipped with ramps and lifts that provide access to all areas.
The Fly Hotel is 300m (328 yards) from the airport (tel: (0)41 541 5022; website: www.flyhotelvenice.com), the Antony Hotel (tel: (0)41 542 0022; website: www.antonyhotel.it) is 1km (0.6 miles) away, and the Ramada Venezia (tel: (0)41 531 0500) 7km (4.5 miles). A hotel reservation service is available in Arrivals.
Venice
Venice Marco Polo Airport
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