Naples Flights

London Heathrow Airport

Airport Information

Country

United Kingdom

Address

London Heathrow Airport, 234 Bath Road, Harlington, Middlesex UB3 5AP, UK

Country Code

44

Telephone

0870 000 0123

Fax

(0)20 8745 4290

E-mail

lhr3feedback@baa.com substitue 1, 2 or 4 after lhr to contact Heathrow's other terminals.

Website

www.heathrowairport.com

Location

The airport is located 24km (15 miles) west of London

Time Zone

GMT (GMT + 1 from the last Sunday in March to the last Sunday in October)

Number of Terminals

4

Airport News

A new Terminal 5 is currently under construction. The Tube station at Terminal 4 is closed until September 2006 (with a replacement bus service in use from Hatton Cross). This is due to the extension of the Tube line to the new Terminal 5.

Transfer between Terminals

Terminals 1, 2 and 3 are within walking distance of each other, via underground walkways. Transfer between Terminals 1, 2 and 3, and Terminal 4, which is located on the south side of the airport, is free on the Heathrow Express train (journey time: 8 minutes).

Driving Directions

Terminals 1, 2 and 3 can be reached via the following motorways: M4 Junction 4, M25 Junction 15, A4 (local road). Terminal 4 is reached via the following motorways: M4 Junction 3, M25 Junction 14, A30 (local road).

Car Parking

Several car parks are available. Each terminal has its own short-stay parking lot, operated by NCP (tel: (0)870 606 7050; website: www.ncp.co.uk) in Terminals 1, 2 and 3, and by APCOA in Terminal 4. A free shuttle service travelling between the terminals and the long-term and business car parks is provided. Parking can be booked online via the website or by telephone (tel: (0)870 000 1000). Valet parking is available at all four terminals; CPS provides chauffeured parking (tel: (0)870 411 1118; website: www.parkwithcps.com). Disabled drivers can request assistance from customer service staff at the car parks. Motorbikes can park free of charge at designated areas at each terminal.

Car Hire

Alamo, Avis, Enterprise, Europcar, Hertz and National are all represented at each terminal.

Public Transport

Rail: Train: The frequent Heathrow Express non-stop train service to London Paddington Station takes 15-20 minutes (tel: (0)845 600 1515; website: www.heathrowexpress.com). Paddington is served by mainline national rail routes to the west and south west of England, and is on the London Underground network. From London King’s Cross Station, served by the A2 Airbus service (see below), passengers can connect with mainline train services to the north of England and to Scotland. For national rail travel information, contact the 24-hour National Rail enquiries line (tel: (0)845 748 4950; website: www.nationalrail.co.uk). Underground: The airport is also on the London Underground’s Piccadilly Line, which can take passengers into central London. For more information, call the Underground travel information line (tel: (0)20 7222 1234; website: www.tfl.gov.uk/tube). Road: Taxi: London’s licensed black cabs serve London Heathrow Airport and are available outside all the terminals. Limousine: Chauffeur-driven cars operated by Burgundy Global can be hired (tel: (0)800 013 1313 or (0)20 8831 2000). Bus: Numerous local buses stop at the central bus station and Terminal 4. Bus services include the A2 Airbus shuttle (website: www.airbus.co.uk) from all four terminals to London King’s Cross railway station. At night, the N9 bus service travels to central London. For more information on public transport, contact Traveline (tel: (0)870 608 2608). Coach: Coaches connect the airport to more than 500 destinations throughout the UK. National Express (tel: (0)870 575 7747; website: www.nationalexpress.com) is the major service provider.

Information and Help Desks

Information desks are available in each terminal. Transport information desks, for bus, coach and rail options, are located in Terminals 1 and 3, and outside Terminal 4. The Hotel and Traveller Centre, in Terminal 3, provides visitor information, London Underground tickets and hotel accommodation. Help desks are also located throughout the airport, where passengers can seek assistance by using a courtesy telephone and can also look at terminal maps.

Airport Facilities

Money and communications: There are ATMs and bureaux de change facilities throughout the airport, as well as post offices in Terminals 2 and 4. There are public telephones in the main areas of each terminal, as well as wall-mounted pay fax machines. Webpoints are available in Terminal 4. Eating and drinking: There are numerous restaurants, bars, fast-food outlets, coffee shops, pubs and sandwich bars throughout the airport. Shopping: There are a wide variety of shops in each terminal including music shops, bookshops, newsagents, clothing accessories shops, electrical goods shops, pharmacies, sunglasses shops, shoe shops, sweet shops and perfumeries. There are chemists in all terminals; the Terminal 1 chemist dispenses prescriptions. Luggage: Left-luggage offices can be found in each terminal, whilst lost property can be reclaimed from the Airport Lost Property Office (tel: (0)20 8745 7727). Other facilities: These include a chapel, showers, a visitor centre (tel: (0)20 8745 6655) and a health centre (tel: (0)20 8745 7047).

Conference and Business Facilities

Wall-mounted credit-card-paid fax machines are available throughout the airport. Wireless Internet access is available in the Departures lounges of all terminals. The Business Centre, in the Queen’s Building (tel: (0)20 8759 2434) offers 20 meeting rooms, a conference suite seating up to 60 delegates, meeting refreshments and business support facilities including workstations, online computers, faxes, photocopiers, videoconferencing and audiovisual equipment. Showers are also available. There are several airline, business and executive lounges in all terminals.

Disabled Facilities

Information for passengers with disabilities is available from Heathrow Travel-Care either at counters or by telephone (tel: (0)20 8745 7495). Detailed access information is also available on the airport’s website. There is a Minicom information line for the hard of hearing (tel: (0)20 8745 7950), wheelchair-accessible telephones and text telephones, as well as induction loops. Reserved seating and disabled toilets are also available in all terminals. Wheelchairs push and provision, and help with baggage from Departures to check-in, are available free of charge and can be pre-booked through Skycaps (tel: (0)20 8745 6011 or 5727). Assistance is also available by using the telephones at the various help points situated throughout the airport. Passengers requiring wheelchairs and special assistance should also contact the individual airlines prior to travel. The Help Bus (tel: (0)20 8745 6261) is a free wheelchair-accessible bus service that operated between all terminals and the central bus station. Disabled parking is also available. The Heathrow Express, black taxis and many bus and coach routes provide facilities for wheelchairs.

Airport Hotels

The Hilton Heathrow (tel: (0)208 759 7755) is a short walk over a bridge from Terminal 4. Nearby hotels include the Holiday Inn London Heathrow (tel: (0)20 8990 0000), Marriott London Heathrow (tel: (0)20 8990 1100), Novotel London Heathrow (tel: (0)1895 431 431), Radisson Heathrow (tel: (0)20 8759 6311), Berkeley Park Apartments (tel: (0)870 400 8922), Ramada Jarvis Heathrow (tel: (0)20 8897 2121) Renaissance Heathrow (tel: (0)20 8897 6363), Thistle London Heathrow (tel: (0)20 8759 2400), Comfort Inn Heathrow (tel: (0)20 8573 6162) and the Sheraton Skyline Hotel (tel: (0)20 8759 2535). The Hotel Hoppa transfer bus service runs frequently between Terminals 1, 2 and 3 and the main nearby hotels, while the Hotelink bus offers a door-to-door service to London hotels. Hotel reservations can be made at the British Hotel Reservation Centre desks in the Arrivals halls of each terminal; passengers can also use the 24-hour booking line to arrange accommodation (tel: (0)208 759 8797 or (0)800 783 4020).

City

London

Full Airport Name

London Heathrow Airport

State or Province

England

Naples International Airport

Airport Information

Country

Italy

Address

Naples International Airport, Via del Riposo 95, 80144 Naples, Italy

Country Code

39

Telephone

(0)81 789 6111 or 789 6259

Fax

(0)81 789 6557 or 789 6278

E-mail

info@gesac.it or customer_service@gesac.it

Website

www.gesac.it or www.naples-airport.com

Location

The airport is situated 7km (4 miles) northeast of Naples

Time Zone

GMT + 1 (GMT + 2 from the last Sunday in March to the last Sunday in October)

Number of Terminals

2

Transfer between Terminals

The terminals are located close together and passengers can walk between them.

Driving Directions

From the centre of Naples, take the Tangenziale (bypass) road towards Capodichino and turn off at the exit marked ‘Secondigliano/Aeroporto.’

Car Parking

There are six car parks at the airport with a total of 1,252 spaces. The car parks are located along the main entry road to the airport. P1 is for long-term parking and P3, P2, P4 and P6 provide short-term parking. P5 offers a car valet parking service from Quick No Problem Parking (tel: (0)81 789 6366).

Car Hire

Avis, Europcar, Hertz, Maggiore/National, Sixt and Thrifty have desks located in the Arrivals hall.

Public Transport

Road: Taxi: Taxis are available from outside the Arrivals area. Bus: ANM buses run to Napoli Centrale railway station, arriving at the port of Naples (Piazza Municipio). Alibus shuttle buses also run to Napoli Centrale railway station and then to Piazza Municipio in the centre of Naples.

Information and Help Desks

The customer service desk (tel: (0)81 789 6259; e-mail: customer_service@gesac.it) is located on the ground floor of the Arrivals area; flight, airport and tourist information is provided here, as well as services such as VIP assistance and porter service.

Airport Facilities

Money and communications: A bank and a post office are located on the right-hand side of Terminal 1, very close to the terminal building. ATMs are located in the Arrivals and Departures areas of Terminal 1. There are bureaux de change in both Departures and Arrivals. Four Internet points are available on the first floor and in the Departures lounge, equipped with monitors, keyboards and web-cams. Eating and drinking: There is a selection of restaurants, bars, cafés and snack bars at the airport. Shopping: Shops are concentrated in the Galleria Napoli, on the first floor of Terminal 1. There is a duty-free shop in the Departures lounge. The Sunstore newsagent and gift shop is located in the check in area. Luggage: Trolleys are available throughout. A 24-hour lost property service (tel: (0)81 789 6766) is available. Other facilities: A Red Cross medical centre is located in Arrivals, with medical assistance available daily 24 hours.

Conference and Business Facilities

The Telelink Internet Centre (tel (0) 81 789 6749) is situated on the first floor and offers a wide range of services including Internet, PC with Office, photocopying, scanning, telephone and fax facilities, and videoconferencing. Meeting rooms are available on request (tel: (0)81 789 6259; email: meeting@gesac.it), with equipment, catering and a variety of executive services available. There are also several VIP lounges.

Disabled Facilities

The airport is well-equipped for disabled travellers with lifts, ramps and pavements that have been widened to accommodate wheelchairs. There is also a pedestrian crossing with sound signals for visually impaired passengers. Two call buttons outside the airport enable those needing assistance to contact a staff member and there are help points within the terminals. Disabled passengers should inform their airline of any special needs prior to travel. Disabled parking is available close to the terminal.

Airport Hotels

The Charming International Hotel (tel: (0)81 231 1004) is located very close to the airport and can be reached on foot or with the hotel shuttle. The three-star Millennium Hotel (tel: (0)81 595 5406) is also located very close to the airport, on viale Maddalena, and can be reached on foot or by bus. The four-star Holiday Inn Napoli (tel: (0)81 225 0111) is located 2km (1 mile) from the airport and can be reached using the complimentary shuttle bus provided by the hotel.

City

Naples

Full Airport Name

Naples International Airport