United Kingdom (UK)
London Gatwick Airport, West Sussex, RH6 0NP, UK
44
(0)870 000 2468
None
gatwick_feedback@baa.com
www.gatwickairport.com
The airport is located 45km (28 miles) south of London
GMT (GMT + 1 from the last Sunday in March to the last Sunday in October)
2
There is a free Transit train, which links the North and South terminals 24 hours a day.
The airport is linked to the M23 motorway. Turn off at junction 9 and follow signs for the airport. London Gatwick is also accessible from the A23 London-Brighton Road.
Each terminal has a short-term car park with direct access to the terminals via covered walkways; these are operated by NCP (tel: (0)870 600 7050; website: www.ncp.co.uk). Long-term parking is also available in car parks further from the terminals; a free shuttle bus runs between the car parks and the terminals. Passengers can book at least 96 hours in advance; this can be done through BAA Advance (tel: (0)870 000 1 000; website: www.baa.com). Valet parking is available and operated by NCP. Chauffeured parking is also available from CPS (tel: (0)870 411 1118; website: www.parkwithcps.com). Vehicle transfer between airports, car valeting/servicing and personal chauffeuring can also be arranged through CPS.
Companies include Avis, Europcar, Hertz, National and Thrifty. Offices are located in designated car rental buildings on the Lower Forecourt Road at both terminals.
Rail: The Gatwick Express train (tel: (0)845 850 1530; website: www.gatwickexpress.co.uk) runs to London Victoria Station (journey time: 30 minutes). There is also a Thameslink (tel: (0)20 7620 6333) service, which runs to London King’s Cross (journey time: 50 minutes) as well as other London stations. Information on all national rail travel is available through the 24-hour National Rail enquiries line (tel: (0)845 748 4950; website: www.nationalrail.co.uk). Road: Limousine: Chauffeur-driven cars are provided by Checker Cars (tel: (0)800 747 737). Coach: There are more than 400 express coach service operating daily from the coach stations at both terminals. The main coach station is located on the ground floor of the South Terminal, with most services operating from here. Principal routes also stop at the North Terminal station. National Express (tel: (0) 870 575 7747; website: www.nationalexpress.com) operate most of the services. National Express no.700 coaches operate to Heathrow Airport, from both terminals. The National Express Shuttle no.025 runs to London Victoria Station. The Gatwick Flyer (tel: (0)1708 730 555) runs to destinations east of London, and coaches operate from the South Terminal station only. There are coach information and ticket desks located in the Arrivals concourse of both terminals. Information on travel to/from the airport is available thought the Airport Travel Line (tel: (0)8705 747 777).
Each Arrivals concourse has an information desk (tel: (0)870 000 2468) where multi-lingual staff are on hand to deal with enquiries 24 hours a day.
Money and communications: Both terminals have bureaux de change and ATMs. There is a post office and a 24-hour Internet café in the South Terminal. Wireless Internet connection is also available in the North Terminal. Eating and drinking: There are many restaurants, bars and cafés located in both terminals. Shopping: There are many shops at the airport, including several duty-free outlets. The airport has also recently introduced a home delivery service and a collection service. More information is available from the BAA Shopping Information Line (tel: (0)800 844 844). Luggage: Left-luggage facilities are available in both terminals. A lost property service is also operated by the Excess Baggage Company (tel: (0)1293 503 162). Other facilities: These include baby changing rooms and showers, a children’s play area, a medical centre offering vaccinations (tel: (0)1293 507 400) and prayer rooms.
There are business facilities, including telephone, fax, photocopy and secretarial services and conference and meeting rooms, at London Gatwick Hilton Hotel (tel: (0)1293 518 080) at the South Terminal and Le Meridien London Gatwick Hotel (tel: (0)1293 567 070) at the North Terminal. There is one executive lounge in the South Terminal, the Servisair Lounge (tel: (0)870 787 6877), and one in the North Terminal, the Aviance Alexandra Suite (tel: (0)1293 507 203).
Special assistance is available for disabled passengers. There are ramps and/or lifts where necessary. Wheelchair push and provision and help with baggage are also provided on request. Reserved seating is located throughout the airport, and there is also designated parking for badge holders. There is an induction loop installed in the terminals, as well as disabled toilets. Passengers requiring assistance should inform the relevant airline before travelling. Travel-Care (tel: (0)1293 504 283) provides advice to anyone who needs assistance and is located in The Village, in the South Terminal.
Airport hotels include the London Gatwick Hilton Hotel (tel: (0)1293 518 080) at the South Terminal, and Le Meridien London Gatwick Hotel (tel: (0)1293 567 070 or (0)870 400 8494) at the North Terminal. The Travel Inn (tel: (0)870 238 3305) is situated a five-minute walk away from the North Terminal. Other nearby hotels include the Gatwick Moat House, Ramada Plaza Gatwick, Holiday Inn Gatwick, Renaissance Gatwick, Gatwick Belmont and Holidan Inn Express. A hotel reservation service is available at the British Hotel Reservation Centre desks (tel: (0)1293 504 605 or (0)800 783 4060) in the Arrivals area.
London
London Gatwick Airport
England
Ireland
Shannon Airport, County Clare, Ireland
353
(0)61 712 000
(0)61 712 282
feedback@shannonairport
www.shannonairport.com
The airport is located 24km (15 miles) from Limerick and Ennis, and 90km (56 miles) from Galway
GMT (GMT + 1 from the last Sunday in March to the last Sunday in October)
1
From Limerick, the airport can be reached on the northbound N18, by following the signs for Ennis, and from Galway on the southbound N18. At Bunratty Castle and Folk Park, take the junction for Shannon Airport and bear left on the N19.
Short- and long-term car parking is available in some 2,000 spaces. The short-term car park is located directly opposite the terminal building.
Avis, Budget , Dan Dooley, Europcar, Hertz, Malone, Thrifty, National and Sixt all have desks in the Arrivals hall.
Road: Taxi: Taxis drop off passengers on the Departures courtyard outside the terminal building. There is a taxi desk in the Arrivals hall (tel: (0)61 471 538). Limousines: Vip Chauffeur (tel: (0)86 8175500; website: www.vipchauffeur.net) provides personal chauffeur services to and from the airport. Bus: There is a regular bus service to Limerick station. Coach: Coaches are operated by Bus Eireann (tel: (0)61 313 333; website: www.buseireann.ie), with regular services to Limerick and Ennis bus stations; a Bus Eireann desk is located in the Arrivals hall (tel: (0)61 474 311). Citylink provides four daily direct coach services to Galway.
The airport information desk (tel: (0)61 712 400) is located in the Arrivals concourse. The tourist information and reservations centre (tel: (0)61 471 664) is also located in the Arrivals concourse.
Money and communications: There are bureaux de change, full banking facilities and ATMs in the terminal. Eating and drinking: There is a self-service café on the first floor before check in, as well as a bar. The bar in the Departures lounge is open 24 hours a day. Shopping: There are Irish gift shops, a food store/newsagents and a mobile telephone/Internet access store between check-in and the Arrivals hall. There are duty-free shops in the Departures lounge (tel: (0)61 4775 047). Luggage: A left-luggage service is available via the Airport Operations Office (tel: (0)61 712 408); passengers should also contact this number for lost property enquiries. A porter can be summoned via the telephones situated throughout the terminal. Other facilities: There are two nurseries, located in the Departures lounge and Arrivals concourse.
Airlines and groups can request executive lounge facilities for corporate events, press launches and business meetings. For details during normal business hours, passengers should contact the Terminal Manager (tel: (0)61 712 295) or, outside normal hours, the Duty Airport Manager (tel: (0)61 712 241).
The airport has lifts, specially adapted payphones and vending machines, disabled toilets and ramps located throughout the terminal. There are two clearly marked spaces to pick-up and set-down disabled travellers in front of the Terminal. Disabled parking at long-term rates is available in the short-term car park, with spaces located adjacent to Terminal entrances. Passengers requiring special assistance should inform their airline prior to travel.
The Shannon Great Southern Hotel (tel: (0)61 471 122; website: www.greatsouthernhotels.com) is a two-minute walk from the airport. The Lynch Clare Inn Hotel (tel: (0)61 368 161), Oak Wood Arms Hotel (tel: (0)61 361 500), Quality Hotel Shannon (tel: (0)61 364 588) and Shannon Shamrock (tel: (0)61 361 177) are also close to the airport. Hotel reservations can be made at the information and reservations centre on the Arrivals concourse (tel: (0)61 471 664).
Limerick
Shannon Airport
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