Cologne Flights

London Heathrow Airport

Airport Information

Country

United Kingdom

Address

London Heathrow Airport, 234 Bath Road, Harlington, Middlesex UB3 5AP, UK

Country Code

44

Telephone

0870 000 0123

Fax

(0)20 8745 4290

E-mail

lhr3feedback@baa.com substitue 1, 2 or 4 after lhr to contact Heathrow's other terminals.

Website

www.heathrowairport.com

Location

The airport is located 24km (15 miles) west of London

Time Zone

GMT (GMT + 1 from the last Sunday in March to the last Sunday in October)

Number of Terminals

4

Airport News

A new Terminal 5 is currently under construction. The Tube station at Terminal 4 is closed until September 2006 (with a replacement bus service in use from Hatton Cross). This is due to the extension of the Tube line to the new Terminal 5.

Transfer between Terminals

Terminals 1, 2 and 3 are within walking distance of each other, via underground walkways. Transfer between Terminals 1, 2 and 3, and Terminal 4, which is located on the south side of the airport, is free on the Heathrow Express train (journey time: 8 minutes).

Driving Directions

Terminals 1, 2 and 3 can be reached via the following motorways: M4 Junction 4, M25 Junction 15, A4 (local road). Terminal 4 is reached via the following motorways: M4 Junction 3, M25 Junction 14, A30 (local road).

Car Parking

Several car parks are available. Each terminal has its own short-stay parking lot, operated by NCP (tel: (0)870 606 7050; website: www.ncp.co.uk) in Terminals 1, 2 and 3, and by APCOA in Terminal 4. A free shuttle service travelling between the terminals and the long-term and business car parks is provided. Parking can be booked online via the website or by telephone (tel: (0)870 000 1000). Valet parking is available at all four terminals; CPS provides chauffeured parking (tel: (0)870 411 1118; website: www.parkwithcps.com). Disabled drivers can request assistance from customer service staff at the car parks. Motorbikes can park free of charge at designated areas at each terminal.

Car Hire

Alamo, Avis, Enterprise, Europcar, Hertz and National are all represented at each terminal.

Public Transport

Rail: Train: The frequent Heathrow Express non-stop train service to London Paddington Station takes 15-20 minutes (tel: (0)845 600 1515; website: www.heathrowexpress.com). Paddington is served by mainline national rail routes to the west and south west of England, and is on the London Underground network. From London King’s Cross Station, served by the A2 Airbus service (see below), passengers can connect with mainline train services to the north of England and to Scotland. For national rail travel information, contact the 24-hour National Rail enquiries line (tel: (0)845 748 4950; website: www.nationalrail.co.uk). Underground: The airport is also on the London Underground’s Piccadilly Line, which can take passengers into central London. For more information, call the Underground travel information line (tel: (0)20 7222 1234; website: www.tfl.gov.uk/tube). Road: Taxi: London’s licensed black cabs serve London Heathrow Airport and are available outside all the terminals. Limousine: Chauffeur-driven cars operated by Burgundy Global can be hired (tel: (0)800 013 1313 or (0)20 8831 2000). Bus: Numerous local buses stop at the central bus station and Terminal 4. Bus services include the A2 Airbus shuttle (website: www.airbus.co.uk) from all four terminals to London King’s Cross railway station. At night, the N9 bus service travels to central London. For more information on public transport, contact Traveline (tel: (0)870 608 2608). Coach: Coaches connect the airport to more than 500 destinations throughout the UK. National Express (tel: (0)870 575 7747; website: www.nationalexpress.com) is the major service provider.

Information and Help Desks

Information desks are available in each terminal. Transport information desks, for bus, coach and rail options, are located in Terminals 1 and 3, and outside Terminal 4. The Hotel and Traveller Centre, in Terminal 3, provides visitor information, London Underground tickets and hotel accommodation. Help desks are also located throughout the airport, where passengers can seek assistance by using a courtesy telephone and can also look at terminal maps.

Airport Facilities

Money and communications: There are ATMs and bureaux de change facilities throughout the airport, as well as post offices in Terminals 2 and 4. There are public telephones in the main areas of each terminal, as well as wall-mounted pay fax machines. Webpoints are available in Terminal 4. Eating and drinking: There are numerous restaurants, bars, fast-food outlets, coffee shops, pubs and sandwich bars throughout the airport. Shopping: There are a wide variety of shops in each terminal including music shops, bookshops, newsagents, clothing accessories shops, electrical goods shops, pharmacies, sunglasses shops, shoe shops, sweet shops and perfumeries. There are chemists in all terminals; the Terminal 1 chemist dispenses prescriptions. Luggage: Left-luggage offices can be found in each terminal, whilst lost property can be reclaimed from the Airport Lost Property Office (tel: (0)20 8745 7727). Other facilities: These include a chapel, showers, a visitor centre (tel: (0)20 8745 6655) and a health centre (tel: (0)20 8745 7047).

Conference and Business Facilities

Wall-mounted credit-card-paid fax machines are available throughout the airport. Wireless Internet access is available in the Departures lounges of all terminals. The Business Centre, in the Queen’s Building (tel: (0)20 8759 2434) offers 20 meeting rooms, a conference suite seating up to 60 delegates, meeting refreshments and business support facilities including workstations, online computers, faxes, photocopiers, videoconferencing and audiovisual equipment. Showers are also available. There are several airline, business and executive lounges in all terminals.

Disabled Facilities

Information for passengers with disabilities is available from Heathrow Travel-Care either at counters or by telephone (tel: (0)20 8745 7495). Detailed access information is also available on the airport’s website. There is a Minicom information line for the hard of hearing (tel: (0)20 8745 7950), wheelchair-accessible telephones and text telephones, as well as induction loops. Reserved seating and disabled toilets are also available in all terminals. Wheelchairs push and provision, and help with baggage from Departures to check-in, are available free of charge and can be pre-booked through Skycaps (tel: (0)20 8745 6011 or 5727). Assistance is also available by using the telephones at the various help points situated throughout the airport. Passengers requiring wheelchairs and special assistance should also contact the individual airlines prior to travel. The Help Bus (tel: (0)20 8745 6261) is a free wheelchair-accessible bus service that operated between all terminals and the central bus station. Disabled parking is also available. The Heathrow Express, black taxis and many bus and coach routes provide facilities for wheelchairs.

Airport Hotels

The Hilton Heathrow (tel: (0)208 759 7755) is a short walk over a bridge from Terminal 4. Nearby hotels include the Holiday Inn London Heathrow (tel: (0)20 8990 0000), Marriott London Heathrow (tel: (0)20 8990 1100), Novotel London Heathrow (tel: (0)1895 431 431), Radisson Heathrow (tel: (0)20 8759 6311), Berkeley Park Apartments (tel: (0)870 400 8922), Ramada Jarvis Heathrow (tel: (0)20 8897 2121) Renaissance Heathrow (tel: (0)20 8897 6363), Thistle London Heathrow (tel: (0)20 8759 2400), Comfort Inn Heathrow (tel: (0)20 8573 6162) and the Sheraton Skyline Hotel (tel: (0)20 8759 2535). The Hotel Hoppa transfer bus service runs frequently between Terminals 1, 2 and 3 and the main nearby hotels, while the Hotelink bus offers a door-to-door service to London hotels. Hotel reservations can be made at the British Hotel Reservation Centre desks in the Arrivals halls of each terminal; passengers can also use the 24-hour booking line to arrange accommodation (tel: (0)208 759 8797 or (0)800 783 4020).

City

London

Full Airport Name

London Heathrow Airport

State or Province

England

Cologne - Bonn Airport

Airport Information

Country

Germany

Address

Cologne/Bonn Airport, Postbox 98 01 20, 51129 Cologne, Germany

Country Code

49

Telephone

(0)2203 400

Fax

(0)22 02 402702

E-mail

Via the airport’s website or info@koeln-bonn-airport.de

Website

www.koeln-bonn-airport.de

Location

The airport is located 15km (9 miles) southeast of Cologne

Time Zone

GMT + 1 (GMT + 2 from the last Sunday in March to the last Sunday in October)

Number of Terminals

2

Transfer between Terminals

Passengers can transfer between terminals on a free shuttle bus that runs between the Arrivals level of both terminals and car park P3.

Driving Directions

Cologne is a European motorway network hub and the city is encircled by a closed motorway ring. The airport itself was designed as a drive-in airport and a motorway spur runs right up to the terminals, linking Cologne/Bonn directly with the German motorway network and Europe. Hwy-A59 leads directly to the airport.

Car Parking

There are two long-term multi-storey car parks (car parks P2 and P3) at the airport; P2 is situated in front of Terminal 2. A short-term/medium-term multi-storey car park P1 is situated in front of Terminal 1 and a car park, P-Nord, between car parks P2 and P3, is next to Terminal 2. There is a shuttle bus from car park P3 to the terminals, running 24 hours. There are disabled spaces and parking for women in car park P2; reservations can be made for women drivers and for security-monitored exclusive spaces (tel: (0)2203 402 116).

Car Hire

Car hire companies include ANC, Avis, Budget, Europcar, Hertz and Sixt. All car hire agencies are located in Terminal 1 Arrivals Area D.

Public Transport

Rail: S-Bahn trains run from the airport railway station, which is situated between Terminals 1 and 2, to Cologne Hauptbahnhof (central station) and other destinations in the city. Road: Taxi: Taxis are readily available outside Terminals 1 and 2; a taxi from the airport to either Bonn or Cologne city centre takes around 15 minutes. Bus: Airport shuttles are available to/from Cologne (journey time: 20 minutes) and Bonn (journey time: 35 minutes). There is also a service to Düsseldorf central station (journey time: 60 minutes) from Terminal 2.

Information and Help Desks

There is an information and help desk (tel: (0)2203 404 001/2) in the Departures area (between B and C) in Terminal 1, and in the Departures Area D in Terminal 2.

Airport Facilities

Money and communications: Services include a post office in Terminal 2 Arrivals, as well as banks in both terminals (Departures), with ATMs and bureaux de change. Stamp and phone card machines are available in Terminal 1 Departures Areas B and C. Eating and drinking: Restaurants, bars, fast-food outlets, snack bars and cafés are located in both terminals, in the Departures and Arrivals areas; the buffet-bars in Terminal 2 Arrivals and Departures are open 24 hours. Shopping: There are duty-free shops in both terminals Departures and in Terminal 1 Arrivals, as well as various other shops in both Terminals, including a supermarket and delicatessen in Terminal 2 Arrivals. Luggage: Left-luggage and a lost property office are situated adjacent to Terminal 2 Arrivals. Other facilities: There is a travel centre in Terminal 2 and a hairdresser in Terminal 1 Arrivals. A first aid facility is situated in Terminal 1 Arrivals.

Conference and Business Facilities

Conference rooms for six to 200 persons can be hired at the airport from Stockheim Conference Centre (tel: (0)2203 955 900; fax: (0)2203 955 9050), on the third floor of Terminal 1, or from the Holiday Inn Conference Centre (tel: (0)2203 561 236; fax: (0)2203 561 646); telephone and fax facilities are available and IT equipment and catering can be provided on request. There is also an Airport Business Lounge in Terminal 2 Departures.

Disabled Facilities

Disabled travellers are advised to request assistance and/or a wheelchair when booking their flight. Airport toilets are wheelchair-accessible; toilets are located on the Arrivals level near stairs/lift 2 in Area B and near stairs/lift 5 in Area C. Telephones for wheelchair users are located in the airport hotel. Further information (tel: (0)2203 404 001/2) about disabled facilities is available from the airport. There is a lift for wheelchairs in Terminal 1 between Entrances B and C. Parking spaces reserved for disabled passengers are located in car park P2, level 4, and in car park P3 (level 1); parking is free of charge for passengers who cannot walk, provided they display a valid disabled badge.

Airport Hotels

The Holiday Inn Cologne-Bonn Airport (tel: (0)2203 5610) is the only on-site hotel. Other hotels located close to the airport include the Art Hotel Köln (tel: (0)2203 966 410), Concorde Hotel Terminal (tel: (0)2203 37030), Euro-Airport Hotel (tel: (0)2203 369160), Holiday Inn Express Troisdorf (tel: (0)2241 39730), Hotel am Flughafen Köln/Bonn (tel: (0)2203 63053), Hotel Garni Haus Ingeborg (tel: (0)2203 62043 or 96999), Hotel Garni Karsten (tel: (0)2203 966 190), Hotel Spiegel Cologne (tel: (0)2203 61046), Mercure Relais Köln-Airport (tel: (0)2203 55036) and Quality Hotel Köln-Airport (tel: (0)2241 9970).

City

Cologne

Full Airport Name

Cologne - Bonn Airport