United Kingdom
London Heathrow Airport, 234 Bath Road, Harlington, Middlesex UB3 5AP, UK
44
0870 000 0123
(0)20 8745 4290
lhr3feedback@baa.com substitue 1, 2 or 4 after lhr to contact Heathrow's other terminals.
www.heathrowairport.com
The airport is located 24km (15 miles) west of London
GMT (GMT + 1 from the last Sunday in March to the last Sunday in October)
4
A new Terminal 5 is currently under construction. The Tube station at Terminal 4 is closed until September 2006 (with a replacement bus service in use from Hatton Cross). This is due to the extension of the Tube line to the new Terminal 5.
Terminals 1, 2 and 3 are within walking distance of each other, via underground walkways. Transfer between Terminals 1, 2 and 3, and Terminal 4, which is located on the south side of the airport, is free on the Heathrow Express train (journey time: 8 minutes).
Terminals 1, 2 and 3 can be reached via the following motorways: M4 Junction 4, M25 Junction 15, A4 (local road). Terminal 4 is reached via the following motorways: M4 Junction 3, M25 Junction 14, A30 (local road).
Several car parks are available. Each terminal has its own short-stay parking lot, operated by NCP (tel: (0)870 606 7050; website: www.ncp.co.uk) in Terminals 1, 2 and 3, and by APCOA in Terminal 4. A free shuttle service travelling between the terminals and the long-term and business car parks is provided. Parking can be booked online via the website or by telephone (tel: (0)870 000 1000). Valet parking is available at all four terminals; CPS provides chauffeured parking (tel: (0)870 411 1118; website: www.parkwithcps.com). Disabled drivers can request assistance from customer service staff at the car parks. Motorbikes can park free of charge at designated areas at each terminal.
Alamo, Avis, Enterprise, Europcar, Hertz and National are all represented at each terminal.
Rail: Train: The frequent Heathrow Express non-stop train service to London Paddington Station takes 15-20 minutes (tel: (0)845 600 1515; website: www.heathrowexpress.com). Paddington is served by mainline national rail routes to the west and south west of England, and is on the London Underground network. From London King’s Cross Station, served by the A2 Airbus service (see below), passengers can connect with mainline train services to the north of England and to Scotland. For national rail travel information, contact the 24-hour National Rail enquiries line (tel: (0)845 748 4950; website: www.nationalrail.co.uk). Underground: The airport is also on the London Underground’s Piccadilly Line, which can take passengers into central London. For more information, call the Underground travel information line (tel: (0)20 7222 1234; website: www.tfl.gov.uk/tube). Road: Taxi: London’s licensed black cabs serve London Heathrow Airport and are available outside all the terminals. Limousine: Chauffeur-driven cars operated by Burgundy Global can be hired (tel: (0)800 013 1313 or (0)20 8831 2000). Bus: Numerous local buses stop at the central bus station and Terminal 4. Bus services include the A2 Airbus shuttle (website: www.airbus.co.uk) from all four terminals to London King’s Cross railway station. At night, the N9 bus service travels to central London. For more information on public transport, contact Traveline (tel: (0)870 608 2608). Coach: Coaches connect the airport to more than 500 destinations throughout the UK. National Express (tel: (0)870 575 7747; website: www.nationalexpress.com) is the major service provider.
Information desks are available in each terminal. Transport information desks, for bus, coach and rail options, are located in Terminals 1 and 3, and outside Terminal 4. The Hotel and Traveller Centre, in Terminal 3, provides visitor information, London Underground tickets and hotel accommodation. Help desks are also located throughout the airport, where passengers can seek assistance by using a courtesy telephone and can also look at terminal maps.
Money and communications: There are ATMs and bureaux de change facilities throughout the airport, as well as post offices in Terminals 2 and 4. There are public telephones in the main areas of each terminal, as well as wall-mounted pay fax machines. Webpoints are available in Terminal 4. Eating and drinking: There are numerous restaurants, bars, fast-food outlets, coffee shops, pubs and sandwich bars throughout the airport. Shopping: There are a wide variety of shops in each terminal including music shops, bookshops, newsagents, clothing accessories shops, electrical goods shops, pharmacies, sunglasses shops, shoe shops, sweet shops and perfumeries. There are chemists in all terminals; the Terminal 1 chemist dispenses prescriptions. Luggage: Left-luggage offices can be found in each terminal, whilst lost property can be reclaimed from the Airport Lost Property Office (tel: (0)20 8745 7727). Other facilities: These include a chapel, showers, a visitor centre (tel: (0)20 8745 6655) and a health centre (tel: (0)20 8745 7047).
Wall-mounted credit-card-paid fax machines are available throughout the airport. Wireless Internet access is available in the Departures lounges of all terminals. The Business Centre, in the Queen’s Building (tel: (0)20 8759 2434) offers 20 meeting rooms, a conference suite seating up to 60 delegates, meeting refreshments and business support facilities including workstations, online computers, faxes, photocopiers, videoconferencing and audiovisual equipment. Showers are also available. There are several airline, business and executive lounges in all terminals.
Information for passengers with disabilities is available from Heathrow Travel-Care either at counters or by telephone (tel: (0)20 8745 7495). Detailed access information is also available on the airport’s website. There is a Minicom information line for the hard of hearing (tel: (0)20 8745 7950), wheelchair-accessible telephones and text telephones, as well as induction loops. Reserved seating and disabled toilets are also available in all terminals. Wheelchairs push and provision, and help with baggage from Departures to check-in, are available free of charge and can be pre-booked through Skycaps (tel: (0)20 8745 6011 or 5727). Assistance is also available by using the telephones at the various help points situated throughout the airport. Passengers requiring wheelchairs and special assistance should also contact the individual airlines prior to travel. The Help Bus (tel: (0)20 8745 6261) is a free wheelchair-accessible bus service that operated between all terminals and the central bus station. Disabled parking is also available. The Heathrow Express, black taxis and many bus and coach routes provide facilities for wheelchairs.
The Hilton Heathrow (tel: (0)208 759 7755) is a short walk over a bridge from Terminal 4. Nearby hotels include the Holiday Inn London Heathrow (tel: (0)20 8990 0000), Marriott London Heathrow (tel: (0)20 8990 1100), Novotel London Heathrow (tel: (0)1895 431 431), Radisson Heathrow (tel: (0)20 8759 6311), Berkeley Park Apartments (tel: (0)870 400 8922), Ramada Jarvis Heathrow (tel: (0)20 8897 2121) Renaissance Heathrow (tel: (0)20 8897 6363), Thistle London Heathrow (tel: (0)20 8759 2400), Comfort Inn Heathrow (tel: (0)20 8573 6162) and the Sheraton Skyline Hotel (tel: (0)20 8759 2535). The Hotel Hoppa transfer bus service runs frequently between Terminals 1, 2 and 3 and the main nearby hotels, while the Hotelink bus offers a door-to-door service to London hotels. Hotel reservations can be made at the British Hotel Reservation Centre desks in the Arrivals halls of each terminal; passengers can also use the 24-hour booking line to arrange accommodation (tel: (0)208 759 8797 or (0)800 783 4020).
London
London Heathrow Airport
England
Germany
Hannover Airport - Langenhagen Ltd, Petzelstrasse 84, 30669 Hannover, Germany
49
(0)511 9770
(0)511 977 1898
webmaster@hannover-airport.de
www.hannover-airport.de
The airport is located 15km (9 miles) north of Hanover
GMT + 1 (GMT + 2 from the last Sunday in March to the last Sunday in October)
3
The terminals are situated close together and are easily accessible on foot.
From the A7 or the A2, take highway A352 or the Langenhagen exit for the airport.
There are multi-storey car parks at the airport, with short-term parking located directly opposite Terminals A and B. Long-term rates are available in Parkhaus Ost, Parkhaus Nord, P3 and the perimeter parking area; a free shuttle bus service to the terminals is available daily 24 hours. Executive parking is available in car park P1 and must be reserved in advance (tel: (0)511 977 1348). For further information, call the airport parking service (tel: (0)511 977 1548).
Avis, Budget, Europcar, Hertz, National and Sixt are all represented, with offices located in car park P1.
Rail: S-Bahn trains (line S5) go from the airport to the central railway station (journey time: 12 minutes). Information is available from the Airport Service Centre (tel: (0)511 977 1899) and from DB (tel: (0)1805 996 633; website: www.deutsch-bahn.de). Road: Taxi: Taxi stands are located at the entrance of the Arrivals terminal (journey time to central Hannover: 20 minutes). A door-to-door shuttle service is offered by Flughafen Transfer Hannover (tel: (0)511 977 2645; website: www.efa.de), available daily 24 hours. Bus: The express bus no.60 runs between the airport and the central railway station. Bus no.471 connects the airport with Langenhagen; tram no.1 runs between Langenhagen and the main railway station.
The Airport Service Centre (tel: (0)511 977 1899), in the Arrivals level B, provides information. Other information desks are available in the General Aviation Building (tel: (0)511 977 1223 or 977 1224).
Money and communications: Facilities include banks, bureaux de change, a post office and ATMs. Eating and drinking: There are various restaurants, cafés and bars. Shopping: Shops include duty-free, a tobacconists, a supermarket, a clothing accessories shop and a perfumery. Luggage: The left-luggage office (tel: (0)511 977 2644) is located on the Arrivals level B, while lost property is handled by the Airport Service Centre (tel: (0)511 977 1899), also on the Arrivals level B. Other facilities: A children’s play area is located on the Departures level C.
Mövenpick Conference Center (tel: (0)511 977 2877), located between Terminal A and Terminal B, provides conference rooms for 5 to 350 people. Conference and business facilities are also available at the Maritim Airport Hotel Hannover (tel: (0)511 97370) and the Holiday Inn Hannover Airport (tel: (0)511 77070), both of which are located on site. A VIP Service (tel: (0)511 977 1579) is available at the airport.
Wheelchair transportation for disabled passengers is available on request from the Airport Service Centre; wheelchairs can be obtained from airline ticket counters and passengers should inform the airline in advance of any special needs. Lifts for wheelchairs are located throughout. There are also disabled toilets, which are located in the area between the terminals. Accessible public telephones are available. In parking garages P1 and P2, there are numerous parking spaces reserved for disabled travellers.
The Holiday Inn Hannover Airport (tel: (0)511 77070) and Maritim Airport Hotel Hannover (tel: (0)511 97370) are both located on site and both providing a free shuttle service to the terminal. Information on hotels in the area is available from the Airport Service Centre (tel: (0)511 977 1899); during specific events and trade fairs, there is a designated information desk in the Arrivals area A.
Hanover
Hanover Airport
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'bool' object is not callableLooking for things to do around Hannover? Here are some of the events and attractions happening in the area.
| Schützenfest - Guns and Arrows |
4 - 13 Jul 2008 (annual) Schuetzenplatz, Hanover |
| International Fireworks Competition |
30 Aug 2008 (various dates) Grosser Garten, Hanover |
| Maschsee Festival |
30 Jul - 17 Aug 2008 (annual) Maschsee Lake, Hanover |
| Kleines Fest im Grossen Garten (A Little Festival in the Great Garden) |
9 - 27 Jul 2008 (annual) Herrenhäuser Gärten, Hanover |
| Herrenhausen Festival Weeks |
18 May - 31 Aug 2008 (annual) Herrenhäuser Gärten, Hanover |