Frankfurt Flights

London Gatwick Airport

Airport Information

Country

United Kingdom (UK)

Address

London Gatwick Airport, West Sussex, RH6 0NP, UK

Country Code

44

Telephone

(0)870 000 2468

Fax

None

E-mail

gatwick_feedback@baa.com

Website

www.gatwickairport.com

Location

The airport is located 45km (28 miles) south of London

Time Zone

GMT (GMT + 1 from the last Sunday in March to the last Sunday in October)

Number of Terminals

2

Transfer between Terminals

There is a free Transit train, which links the North and South terminals 24 hours a day.

Driving Directions

The airport is linked to the M23 motorway. Turn off at junction 9 and follow signs for the airport. London Gatwick is also accessible from the A23 London-Brighton Road.

Car Parking

Each terminal has a short-term car park with direct access to the terminals via covered walkways; these are operated by NCP (tel: (0)870 600 7050; website: www.ncp.co.uk). Long-term parking is also available in car parks further from the terminals; a free shuttle bus runs between the car parks and the terminals. Passengers can book at least 96 hours in advance; this can be done through BAA Advance (tel: (0)870 000 1 000; website: www.baa.com). Valet parking is available and operated by NCP. Chauffeured parking is also available from CPS (tel: (0)870 411 1118; website: www.parkwithcps.com). Vehicle transfer between airports, car valeting/servicing and personal chauffeuring can also be arranged through CPS.

Car Hire

Companies include Avis, Europcar, Hertz, National and Thrifty. Offices are located in designated car rental buildings on the Lower Forecourt Road at both terminals.

Public Transport

Rail: The Gatwick Express train (tel: (0)845 850 1530; website: www.gatwickexpress.co.uk) runs to London Victoria Station (journey time: 30 minutes). There is also a Thameslink (tel: (0)20 7620 6333) service, which runs to London King’s Cross (journey time: 50 minutes) as well as other London stations. Information on all national rail travel is available through the 24-hour National Rail enquiries line (tel: (0)845 748 4950; website: www.nationalrail.co.uk). Road: Limousine: Chauffeur-driven cars are provided by Checker Cars (tel: (0)800 747 737). Coach: There are more than 400 express coach service operating daily from the coach stations at both terminals. The main coach station is located on the ground floor of the South Terminal, with most services operating from here. Principal routes also stop at the North Terminal station. National Express (tel: (0) 870 575 7747; website: www.nationalexpress.com) operate most of the services. National Express no.700 coaches operate to Heathrow Airport, from both terminals. The National Express Shuttle no.025 runs to London Victoria Station. The Gatwick Flyer (tel: (0)1708 730 555) runs to destinations east of London, and coaches operate from the South Terminal station only. There are coach information and ticket desks located in the Arrivals concourse of both terminals. Information on travel to/from the airport is available thought the Airport Travel Line (tel: (0)8705 747 777).

Information and Help Desks

Each Arrivals concourse has an information desk (tel: (0)870 000 2468) where multi-lingual staff are on hand to deal with enquiries 24 hours a day.

Airport Facilities

Money and communications: Both terminals have bureaux de change and ATMs. There is a post office and a 24-hour Internet café in the South Terminal. Wireless Internet connection is also available in the North Terminal. Eating and drinking: There are many restaurants, bars and cafés located in both terminals. Shopping: There are many shops at the airport, including several duty-free outlets. The airport has also recently introduced a home delivery service and a collection service. More information is available from the BAA Shopping Information Line (tel: (0)800 844 844). Luggage: Left-luggage facilities are available in both terminals. A lost property service is also operated by the Excess Baggage Company (tel: (0)1293 503 162). Other facilities: These include baby changing rooms and showers, a children’s play area, a medical centre offering vaccinations (tel: (0)1293 507 400) and prayer rooms.

Conference and Business Facilities

There are business facilities, including telephone, fax, photocopy and secretarial services and conference and meeting rooms, at London Gatwick Hilton Hotel (tel: (0)1293 518 080) at the South Terminal and Le Meridien London Gatwick Hotel (tel: (0)1293 567 070) at the North Terminal. There is one executive lounge in the South Terminal, the Servisair Lounge (tel: (0)870 787 6877), and one in the North Terminal, the Aviance Alexandra Suite (tel: (0)1293 507 203).

Disabled Facilities

Special assistance is available for disabled passengers. There are ramps and/or lifts where necessary. Wheelchair push and provision and help with baggage are also provided on request. Reserved seating is located throughout the airport, and there is also designated parking for badge holders. There is an induction loop installed in the terminals, as well as disabled toilets. Passengers requiring assistance should inform the relevant airline before travelling. Travel-Care (tel: (0)1293 504 283) provides advice to anyone who needs assistance and is located in The Village, in the South Terminal.

Airport Hotels

Airport hotels include the London Gatwick Hilton Hotel (tel: (0)1293 518 080) at the South Terminal, and Le Meridien London Gatwick Hotel (tel: (0)1293 567 070 or (0)870 400 8494) at the North Terminal. The Travel Inn (tel: (0)870 238 3305) is situated a five-minute walk away from the North Terminal. Other nearby hotels include the Gatwick Moat House, Ramada Plaza Gatwick, Holiday Inn Gatwick, Renaissance Gatwick, Gatwick Belmont and Holidan Inn Express. A hotel reservation service is available at the British Hotel Reservation Centre desks (tel: (0)1293 504 605 or (0)800 783 4060) in the Arrivals area.

City

London

Full Airport Name

London Gatwick Airport

State or Province

England

Frankfurt Airport

Airport Information

Country

Germany

Address

Frankfurt Airport, 60547, Frankfurt am Main, Germany

Country Code

49

Telephone

(0)69 6900 or (0)1805 372 4636 (within Germany)

Fax

(0)69 690 70081

E-mail

info@fraport.de

Website

www.frankfurt-airport.de

Location

The airport is located 12km (8 miles) southwest of Frankfurt

Time Zone

GMT + 1 (GMT + 2 from the last Sunday in March to the last Sunday in October)

Number of Terminals

2

Transfer between Terminals

Free Sky Line shuttle trains run between Terminal 1 and Terminal 2 (journey time: 2 minutes). Free shuttle buses can also be found by the roadside of each terminal.

Driving Directions

The airport is directly linked to the A3 (Cologne-Munich) and A5 (Hanover-Basel) motorways, which border the airport’s eastern and northern boundaries and meet up at the Frankfurter Kreuz junction for access to the airport on the federal road B43. The A67, serving destinations in the south, connects with the A5.

Car Parking

Each of the terminals has a multi-storey car park and/or an underground car park providing direct access to the terminal 24 hours a day (tel: (0)69 6907 8887). Passengers should follow the ‘P’ signs; P1, P2, P3, P4 and P5 serve Terminal 1 parking, while P8 and P9 are for Terminal 2. There are also reserved parking spaces for women drivers in the Terminal 1 parking facilities (P1, P4 and P5) and a secure car park, also at Terminal 1, offered by the Airport Car Service (tel: (0) 69 690 27901; website: www.acs-airport.de).

Car Hire

Car hire is available from Alamo, Avis, Budget, Europcar, Hertz, National and Sixt, with offices located in Terminal 1, Arrivals hall A and in Terminal 2 on level 3.

Public Transport

Rail: Frankfurt airport has two passenger railway facilities. The Regional Train Station (platforms 1-3) is located beneath Terminal 1. From here, S-Bahn commuter trains (lines S8 and S9) depart for central Frankfurt and the Hauptbahnhof (central station). Trains also run to Offenbach and Hanau, and to Ruesselsheim, Mainz and Wiesbadn. RegionalExpress (RE) and StadtExpress (SE) trains serve many other destinations. The AIRail Terminal long-distance train station (platforms 4-7) is linked via a connector building to Terminal 1. From here, a number of high-speed trains depart to the central stations of Cologne (journey time: 1 hour) and Stuttgart (journey time: 75 minutes). Road: Taxi: Taxis are readily available outside both terminals (journey time to the city centre: 20 minutes). Bus: Regular buses stop at the bus station in front of the Terminal 1 Arrivals hall, and at the bus bay in front of the Arrivals/Departures halls of Terminal 2. Bus no.61 serves Frankfurt-Südbahnhof, bus no.900 serves Obertshausen Bahnhof and bus no.73 serves Kelsterbach, while the Darmstadt Airliner runs to Darmstadt. There are also Lufthansa bus lines to Hahn Airport, Heidelberg, Mannheim and Strasbourg, stopping in front of Arrivals Hall B, Terminal 1.

Information and Help Desks

Airport information desks are located in the Arrivals and Departures halls of both terminals. They are staffed 24 hours a day. There are also several touch-screen info-terminals situated throughout both terminals.

Airport Facilities

Money and communications: Numerous banks, bureaux de change and ATMs are available in Terminals 1 and 2. A number of major German banks offer a comprehensive range of domestic and international banking services at their branches in the Frankfurt Airport Centre (FAC) opposite Terminal 1. Postal services are available throughout the airport. 3C Communications provide 24-hour credit card phones and faxes, plus Internet access. Deutsche Telekom also provides Internet ports at some gates. Eating and drinking: Restaurants, bars and cafés can be found in all terminal areas, many of which are open 24 hour. Shopping: There are over 130 shops at the airport, including duty-free and 24-hour newsagents in Terminal 1. Luggage: An escort and porter service is available (tel: (0)69 6906 6666). Transport boxes and crates for bulky luggage are available at the FGS airport baggage service in the Arrivals hall B of Terminal 1 and the Arrivals hall E of Terminal 2; reservations should be made in advance (tel: (0)69 6905 1211). Left luggage and lockers are available in both terminals. The lost property office is situated on the first level of Terminal 1 (tel: (0)69 6906 6359). Trolleys are available. Other facilities: The airport has pharmacies and a 24-hour medical clinic in Terminal 1. There are various children’s play areas, baby change rooms and buggy hire at the left-luggage offices in both terminals.

Conference and Business Facilities

The Airport Conference Centre (tel: (0)69 690 70500; website: www.acc-frankfurt.de) in FAC offers 28 conference rooms for up to 200 people, audiovisual equipment, Internet access, secretarial services, interpreters, office supplies, videoconferencing and catering. There are also presentation rooms for hire in Terminal 2 (tel: (0)69 690 70291). Many of the major airlines have executive lounges and the airport’s Europe City Club lounge, located on level 3 of Terminal 1, is open to all for a fee.

Disabled Facilities

Facilities for disabled passengers include elevator and ramp access throughout the two terminals, automatic doors, adapted telephones and washrooms. Disabled passengers should inform their airlines of any assistance required prior to travel. The Fraport arrival service provides waiting rooms for disabled passengers (tel: (0)69 690 71276). The passenger transport company Behinderten – und Krankentransport Kaster (tel: (0)60 7481 4544) offers transport services for disabled travellers to/from the airport. Reserved parking is available. The Sky Line shuttle train is wheelchair accessible, while electric buggies are available in both terminals. A wheelchair-accessible bus service, equipped with an ambulance lift runs daily; a door-to-door transport service is also offered (tel: (0)69 979 8770).

Airport Hotels

There are about 25 hotels either close to the airport or offering a free shuttle service, including the Comfort Inn/Feger, Mörfelden-Walldorf, Novotel Airport, Rhein-Main Raunheim and Steigenberger Airport Hotel Frankfurt. The Sheraton Hotel (tel: (0)69 69770) is linked to Terminal 1 via a covered walkway. There are direct telephone links to the hotels at the bus stops outside the Arrivals area A of Terminal 1 and outside area E at Terminal 2.

City

Frankfurt

Full Airport Name

Frankfurt Airport