Hamburg Flights

London Heathrow Airport

Airport Information

Country

United Kingdom

Address

London Heathrow Airport, 234 Bath Road, Harlington, Middlesex UB3 5AP, UK

Country Code

44

Telephone

0870 000 0123

Fax

(0)20 8745 4290

E-mail

lhr3feedback@baa.com substitue 1, 2 or 4 after lhr to contact Heathrow's other terminals.

Website

www.heathrowairport.com

Location

The airport is located 24km (15 miles) west of London

Time Zone

GMT (GMT + 1 from the last Sunday in March to the last Sunday in October)

Number of Terminals

4

Airport News

A new Terminal 5 is currently under construction. The Tube station at Terminal 4 is closed until September 2006 (with a replacement bus service in use from Hatton Cross). This is due to the extension of the Tube line to the new Terminal 5.

Transfer between Terminals

Terminals 1, 2 and 3 are within walking distance of each other, via underground walkways. Transfer between Terminals 1, 2 and 3, and Terminal 4, which is located on the south side of the airport, is free on the Heathrow Express train (journey time: 8 minutes).

Driving Directions

Terminals 1, 2 and 3 can be reached via the following motorways: M4 Junction 4, M25 Junction 15, A4 (local road). Terminal 4 is reached via the following motorways: M4 Junction 3, M25 Junction 14, A30 (local road).

Car Parking

Several car parks are available. Each terminal has its own short-stay parking lot, operated by NCP (tel: (0)870 606 7050; website: www.ncp.co.uk) in Terminals 1, 2 and 3, and by APCOA in Terminal 4. A free shuttle service travelling between the terminals and the long-term and business car parks is provided. Parking can be booked online via the website or by telephone (tel: (0)870 000 1000). Valet parking is available at all four terminals; CPS provides chauffeured parking (tel: (0)870 411 1118; website: www.parkwithcps.com). Disabled drivers can request assistance from customer service staff at the car parks. Motorbikes can park free of charge at designated areas at each terminal.

Car Hire

Alamo, Avis, Enterprise, Europcar, Hertz and National are all represented at each terminal.

Public Transport

Rail: Train: The frequent Heathrow Express non-stop train service to London Paddington Station takes 15-20 minutes (tel: (0)845 600 1515; website: www.heathrowexpress.com). Paddington is served by mainline national rail routes to the west and south west of England, and is on the London Underground network. From London King’s Cross Station, served by the A2 Airbus service (see below), passengers can connect with mainline train services to the north of England and to Scotland. For national rail travel information, contact the 24-hour National Rail enquiries line (tel: (0)845 748 4950; website: www.nationalrail.co.uk). Underground: The airport is also on the London Underground’s Piccadilly Line, which can take passengers into central London. For more information, call the Underground travel information line (tel: (0)20 7222 1234; website: www.tfl.gov.uk/tube). Road: Taxi: London’s licensed black cabs serve London Heathrow Airport and are available outside all the terminals. Limousine: Chauffeur-driven cars operated by Burgundy Global can be hired (tel: (0)800 013 1313 or (0)20 8831 2000). Bus: Numerous local buses stop at the central bus station and Terminal 4. Bus services include the A2 Airbus shuttle (website: www.airbus.co.uk) from all four terminals to London King’s Cross railway station. At night, the N9 bus service travels to central London. For more information on public transport, contact Traveline (tel: (0)870 608 2608). Coach: Coaches connect the airport to more than 500 destinations throughout the UK. National Express (tel: (0)870 575 7747; website: www.nationalexpress.com) is the major service provider.

Information and Help Desks

Information desks are available in each terminal. Transport information desks, for bus, coach and rail options, are located in Terminals 1 and 3, and outside Terminal 4. The Hotel and Traveller Centre, in Terminal 3, provides visitor information, London Underground tickets and hotel accommodation. Help desks are also located throughout the airport, where passengers can seek assistance by using a courtesy telephone and can also look at terminal maps.

Airport Facilities

Money and communications: There are ATMs and bureaux de change facilities throughout the airport, as well as post offices in Terminals 2 and 4. There are public telephones in the main areas of each terminal, as well as wall-mounted pay fax machines. Webpoints are available in Terminal 4. Eating and drinking: There are numerous restaurants, bars, fast-food outlets, coffee shops, pubs and sandwich bars throughout the airport. Shopping: There are a wide variety of shops in each terminal including music shops, bookshops, newsagents, clothing accessories shops, electrical goods shops, pharmacies, sunglasses shops, shoe shops, sweet shops and perfumeries. There are chemists in all terminals; the Terminal 1 chemist dispenses prescriptions. Luggage: Left-luggage offices can be found in each terminal, whilst lost property can be reclaimed from the Airport Lost Property Office (tel: (0)20 8745 7727). Other facilities: These include a chapel, showers, a visitor centre (tel: (0)20 8745 6655) and a health centre (tel: (0)20 8745 7047).

Conference and Business Facilities

Wall-mounted credit-card-paid fax machines are available throughout the airport. Wireless Internet access is available in the Departures lounges of all terminals. The Business Centre, in the Queen’s Building (tel: (0)20 8759 2434) offers 20 meeting rooms, a conference suite seating up to 60 delegates, meeting refreshments and business support facilities including workstations, online computers, faxes, photocopiers, videoconferencing and audiovisual equipment. Showers are also available. There are several airline, business and executive lounges in all terminals.

Disabled Facilities

Information for passengers with disabilities is available from Heathrow Travel-Care either at counters or by telephone (tel: (0)20 8745 7495). Detailed access information is also available on the airport’s website. There is a Minicom information line for the hard of hearing (tel: (0)20 8745 7950), wheelchair-accessible telephones and text telephones, as well as induction loops. Reserved seating and disabled toilets are also available in all terminals. Wheelchairs push and provision, and help with baggage from Departures to check-in, are available free of charge and can be pre-booked through Skycaps (tel: (0)20 8745 6011 or 5727). Assistance is also available by using the telephones at the various help points situated throughout the airport. Passengers requiring wheelchairs and special assistance should also contact the individual airlines prior to travel. The Help Bus (tel: (0)20 8745 6261) is a free wheelchair-accessible bus service that operated between all terminals and the central bus station. Disabled parking is also available. The Heathrow Express, black taxis and many bus and coach routes provide facilities for wheelchairs.

Airport Hotels

The Hilton Heathrow (tel: (0)208 759 7755) is a short walk over a bridge from Terminal 4. Nearby hotels include the Holiday Inn London Heathrow (tel: (0)20 8990 0000), Marriott London Heathrow (tel: (0)20 8990 1100), Novotel London Heathrow (tel: (0)1895 431 431), Radisson Heathrow (tel: (0)20 8759 6311), Berkeley Park Apartments (tel: (0)870 400 8922), Ramada Jarvis Heathrow (tel: (0)20 8897 2121) Renaissance Heathrow (tel: (0)20 8897 6363), Thistle London Heathrow (tel: (0)20 8759 2400), Comfort Inn Heathrow (tel: (0)20 8573 6162) and the Sheraton Skyline Hotel (tel: (0)20 8759 2535). The Hotel Hoppa transfer bus service runs frequently between Terminals 1, 2 and 3 and the main nearby hotels, while the Hotelink bus offers a door-to-door service to London hotels. Hotel reservations can be made at the British Hotel Reservation Centre desks in the Arrivals halls of each terminal; passengers can also use the 24-hour booking line to arrange accommodation (tel: (0)208 759 8797 or (0)800 783 4020).

City

London

Full Airport Name

London Heathrow Airport

State or Province

England

Hamburg Airport

Airport Information

Country

Germany

Address

Hamburg Airport, Flughafenstrasse 1-3, 22335 Hamburg, Germany

Country Code

49

Telephone

(0)40 50750

Fax

(0)40 5075 1234

E-mail

Via the airport's website

Website

www.ham.airport.de

Location

The airport is located 8km (5 miles) north of Hamburg

Time Zone

GMT + 1 (GMT + 2 from the last Sunday in March to the last Sunday in October)

Number of Terminals

2

Transfer between Terminals

A free shuttle bus runs between the terminals and to car park P6.

Driving Directions

The airport is situated between ring roads R2 and R3 on the A433 motorway, and is easily accessible and well signposted from central Hamburg. The A7 feeder road provides a connection to the airport at exit Schnelsen-Nord.

Car Parking

Parking is available at car parks P1, P2, P4, P6 and P7. Car park P6 is a long-term car park linked to all terminals by a free shuttle bus. Valet parking is available in car park P5 (tel: (0)40 5075 1011). Information on parking at the airport is available (tel: (0)40 5075 3303).

Car Hire

Avis, Budget, Europcar, Hertz, National and Sixt are all represented at the airport; the booking counter is in Terminal 4 (except for Budget, which is based in Terminal 3).

Public Transport

Road: Taxi: Taxis services to central Hamburg are readily available. A door-to-door shuttle service is offered by TravelPorter (tel: (180) 507 5286; website: www.travelporter.de) to destinations within Hamburg and further afield. Limousine: A limousine service is operated by STARS Limousinen-Service (tel: (0)40 5075 3540). Bus: Many bus services run to the city centre and other points around Hamburg, and the night bus no. 606 stops at the main railway station. Rail: The 101 Airport Express runs bus services from Terminals 1 and 4 to the nearby Ohlsdorf U-Bahn/S-Bahn station for connections to the S-Bahn S1 and S11 and U-Bahn U1 to the main railway station and the city centre (Jungfernsteig). Rail: A new S-Bahn rail link between the airport and the city centre is due for completion in 2008.

Information and Help Desks

Airport information desks (tel: (0)40 50750) are located in Terminals 1 and 2. The Airport Office (tel: (0)40 5075 1010) provides airport information, travel insurance and many other services.

Airport Facilities

Money and communications: Facilities include a bank, bureau de change and post office, ATMs, and wireless Internet. Eating and drinking: There are many restaurants, bars and cafés at the airport; most are located on levels 0 and 3 of Terminal 2, and on the pier. Shopping: There is a variety of shops, including duty-free, in Terminals 2. A brand new shopping plaza is under construction between the two terminals. It should open in 2008. Luggage: A porter service is available and advance reservations can be made (tel: (0)40 5075 2010; e-mail: porter@secuserve-ham.de). Trolleys are available for a small deposit. There is a left-luggage facility in the Terminal 2 Arrivals area, while lost property is handled by the Airport Office. Other facilities: The airport has a pharmacy and first aid facilities at the medical centre in Terminal 2.

Conference and Business Facilities

The Airport Office can provide business services including fax, photocopying and typing. The Airport Conference Centre (tel: (0)40 5075 2500) provides seven conference venues, accommodating up to 90 delegates, with audiovisual and other equipment for hire. The Hanseatic Conference and Banqueting Centre (tel: (0)40 5075 3338) provides 14 meeting rooms of various sizes, as well as business services such as telephone, fax, photocopying and translation, and equipment hire. Executive lounges are located on level 2 of Terminal 2. A VIP service is also available; reservations must be made 24 hours in advance (tel: (0)40 5075 2012).

Disabled Facilities

Disabled travellers are asked to notify their airline and the airport information desk (tel: (0)40 50750) of their needs, prior to travel. The airport is accessible to wheelchairs and disabled toilets can be found throughout. Disabled parking are available. A door-to-door transfer service, wheelchair push and provision, and assistance is offered by DRK Mediservice (tel: (0)40 5075 3353).

Airport Hotels

The Airport Hotel (tel: (0)40 531 020) is on-site, whilst the Dorint Hotel (tel: (0)40 532 090) and Best Western Alsterkrug Hotel (tel: (0)40 513 030) are located nearby. Hotel reservations can be made at the Airport Office. There are plans for a deluxe hotel, built opposite the terminals, to open in 2008.

City

Hamburg

Full Airport Name

Hamburg Airport