Munich Flights

London Heathrow Airport

Airport Information

Country

United Kingdom

Address

London Heathrow Airport, 234 Bath Road, Harlington, Middlesex UB3 5AP, UK

Country Code

44

Telephone

0870 000 0123

Fax

(0)20 8745 4290

E-mail

lhr3feedback@baa.com substitue 1, 2 or 4 after lhr to contact Heathrow's other terminals.

Website

www.heathrowairport.com

Location

The airport is located 24km (15 miles) west of London

Time Zone

GMT (GMT + 1 from the last Sunday in March to the last Sunday in October)

Number of Terminals

4

Airport News

A new Terminal 5 is currently under construction. The Tube station at Terminal 4 is closed until September 2006 (with a replacement bus service in use from Hatton Cross). This is due to the extension of the Tube line to the new Terminal 5.

Transfer between Terminals

Terminals 1, 2 and 3 are within walking distance of each other, via underground walkways. Transfer between Terminals 1, 2 and 3, and Terminal 4, which is located on the south side of the airport, is free on the Heathrow Express train (journey time: 8 minutes).

Driving Directions

Terminals 1, 2 and 3 can be reached via the following motorways: M4 Junction 4, M25 Junction 15, A4 (local road). Terminal 4 is reached via the following motorways: M4 Junction 3, M25 Junction 14, A30 (local road).

Car Parking

Several car parks are available. Each terminal has its own short-stay parking lot, operated by NCP (tel: (0)870 606 7050; website: www.ncp.co.uk) in Terminals 1, 2 and 3, and by APCOA in Terminal 4. A free shuttle service travelling between the terminals and the long-term and business car parks is provided. Parking can be booked online via the website or by telephone (tel: (0)870 000 1000). Valet parking is available at all four terminals; CPS provides chauffeured parking (tel: (0)870 411 1118; website: www.parkwithcps.com). Disabled drivers can request assistance from customer service staff at the car parks. Motorbikes can park free of charge at designated areas at each terminal.

Car Hire

Alamo, Avis, Enterprise, Europcar, Hertz and National are all represented at each terminal.

Public Transport

Rail: Train: The frequent Heathrow Express non-stop train service to London Paddington Station takes 15-20 minutes (tel: (0)845 600 1515; website: www.heathrowexpress.com). Paddington is served by mainline national rail routes to the west and south west of England, and is on the London Underground network. From London King’s Cross Station, served by the A2 Airbus service (see below), passengers can connect with mainline train services to the north of England and to Scotland. For national rail travel information, contact the 24-hour National Rail enquiries line (tel: (0)845 748 4950; website: www.nationalrail.co.uk). Underground: The airport is also on the London Underground’s Piccadilly Line, which can take passengers into central London. For more information, call the Underground travel information line (tel: (0)20 7222 1234; website: www.tfl.gov.uk/tube). Road: Taxi: London’s licensed black cabs serve London Heathrow Airport and are available outside all the terminals. Limousine: Chauffeur-driven cars operated by Burgundy Global can be hired (tel: (0)800 013 1313 or (0)20 8831 2000). Bus: Numerous local buses stop at the central bus station and Terminal 4. Bus services include the A2 Airbus shuttle (website: www.airbus.co.uk) from all four terminals to London King’s Cross railway station. At night, the N9 bus service travels to central London. For more information on public transport, contact Traveline (tel: (0)870 608 2608). Coach: Coaches connect the airport to more than 500 destinations throughout the UK. National Express (tel: (0)870 575 7747; website: www.nationalexpress.com) is the major service provider.

Information and Help Desks

Information desks are available in each terminal. Transport information desks, for bus, coach and rail options, are located in Terminals 1 and 3, and outside Terminal 4. The Hotel and Traveller Centre, in Terminal 3, provides visitor information, London Underground tickets and hotel accommodation. Help desks are also located throughout the airport, where passengers can seek assistance by using a courtesy telephone and can also look at terminal maps.

Airport Facilities

Money and communications: There are ATMs and bureaux de change facilities throughout the airport, as well as post offices in Terminals 2 and 4. There are public telephones in the main areas of each terminal, as well as wall-mounted pay fax machines. Webpoints are available in Terminal 4. Eating and drinking: There are numerous restaurants, bars, fast-food outlets, coffee shops, pubs and sandwich bars throughout the airport. Shopping: There are a wide variety of shops in each terminal including music shops, bookshops, newsagents, clothing accessories shops, electrical goods shops, pharmacies, sunglasses shops, shoe shops, sweet shops and perfumeries. There are chemists in all terminals; the Terminal 1 chemist dispenses prescriptions. Luggage: Left-luggage offices can be found in each terminal, whilst lost property can be reclaimed from the Airport Lost Property Office (tel: (0)20 8745 7727). Other facilities: These include a chapel, showers, a visitor centre (tel: (0)20 8745 6655) and a health centre (tel: (0)20 8745 7047).

Conference and Business Facilities

Wall-mounted credit-card-paid fax machines are available throughout the airport. Wireless Internet access is available in the Departures lounges of all terminals. The Business Centre, in the Queen’s Building (tel: (0)20 8759 2434) offers 20 meeting rooms, a conference suite seating up to 60 delegates, meeting refreshments and business support facilities including workstations, online computers, faxes, photocopiers, videoconferencing and audiovisual equipment. Showers are also available. There are several airline, business and executive lounges in all terminals.

Disabled Facilities

Information for passengers with disabilities is available from Heathrow Travel-Care either at counters or by telephone (tel: (0)20 8745 7495). Detailed access information is also available on the airport’s website. There is a Minicom information line for the hard of hearing (tel: (0)20 8745 7950), wheelchair-accessible telephones and text telephones, as well as induction loops. Reserved seating and disabled toilets are also available in all terminals. Wheelchairs push and provision, and help with baggage from Departures to check-in, are available free of charge and can be pre-booked through Skycaps (tel: (0)20 8745 6011 or 5727). Assistance is also available by using the telephones at the various help points situated throughout the airport. Passengers requiring wheelchairs and special assistance should also contact the individual airlines prior to travel. The Help Bus (tel: (0)20 8745 6261) is a free wheelchair-accessible bus service that operated between all terminals and the central bus station. Disabled parking is also available. The Heathrow Express, black taxis and many bus and coach routes provide facilities for wheelchairs.

Airport Hotels

The Hilton Heathrow (tel: (0)208 759 7755) is a short walk over a bridge from Terminal 4. Nearby hotels include the Holiday Inn London Heathrow (tel: (0)20 8990 0000), Marriott London Heathrow (tel: (0)20 8990 1100), Novotel London Heathrow (tel: (0)1895 431 431), Radisson Heathrow (tel: (0)20 8759 6311), Berkeley Park Apartments (tel: (0)870 400 8922), Ramada Jarvis Heathrow (tel: (0)20 8897 2121) Renaissance Heathrow (tel: (0)20 8897 6363), Thistle London Heathrow (tel: (0)20 8759 2400), Comfort Inn Heathrow (tel: (0)20 8573 6162) and the Sheraton Skyline Hotel (tel: (0)20 8759 2535). The Hotel Hoppa transfer bus service runs frequently between Terminals 1, 2 and 3 and the main nearby hotels, while the Hotelink bus offers a door-to-door service to London hotels. Hotel reservations can be made at the British Hotel Reservation Centre desks in the Arrivals halls of each terminal; passengers can also use the 24-hour booking line to arrange accommodation (tel: (0)208 759 8797 or (0)800 783 4020).

City

London

Full Airport Name

London Heathrow Airport

State or Province

England

Munich International Airport

Airport Information

Country

Germany

Address

Munich International Airport, PO Box 23 17 55, 85326 Munich, Germany

Country Code

49

Telephone

(0)89 97500 or 9752 1313 (flight information)

Fax

(0)89 9755 7906

E-mail

info@munich-airport.de or via the airport’s website

Website

www.munich-airport.de

Location

The airport is located 28km (18 miles) northeast of Munich

Time Zone

GMT + 1 (GMT + 2 from the last Sunday in March to the last Sunday in October)

Number of terminals

2

Transfer between Terminals

The Munich Airport Centre (MAC) connects Terminal 1 with Terminal 2.

Driving Directions

The airport is located just off the A92 between Munich and Deggendorf and is accessible from four motorway exits. Connect to the A92 from the A99 Munich ring road from southern and eastern destinations. Alternatively, take the smaller Route 388 from Munich towards Erding, and turn off north for the airport just before reaching Erding. Once at the airport, follow the signs to Terminal 1 or 2.

Car Parking

Underground car parks P1, P2, P3, P4 and P9 offer short-term parking facilities (up to one week). Other parking close to the terminals can be found in multi-storey car parks P6, P7, P8, P20, P25 and in the airport hotel underground P26 car park. All underground facilities and multi-storey car parks offer direct access to the airport. Car park P41 at Nordallee offers long-term weekly rates and is served by a free shuttle bus to the airport. Other car parks include the remote parking facilities at car park P51 and the visitors’ car park P53. Information on parking fees is available (tel: (0)89 9756 5110), while the Parking Centre is open 24 hours a day (tel: (0)89 9752 1921). Valet parking is also available.

Car Hire

Car hire companies include Avis, Budget, Europcar, Hertz, National/Alamo and Sixt, with offices located on concourse A of Terminal 1.

Public Transport

Rail: Commuter trains S1 and S8 both depart to various Munich stations, including Munich Hauptbahnhof, Marienplatz, Laim and Ostbahnhof, where rail connections are available to major German cities and European destinations. If delays occur, the bus no.S8 continues to run until after the end of daily airport operations. Information is available from the Munich public transport authority, MVV (tel: (0)89 4142 4344; website: www.mvv-muenchen.de) and the German Railway, DB (tel: (0)1805 996 633; website: www.bahn.de). Road: Taxi: Taxis are available from the airport to the city centre (journey time: 45 minutes). Limousine: Limousine and chauffeur service providers are available at the airport. Bus: Bus and coach services run to Munich and the surrounding areas. Autobus Oberbayern (tel: (0)89 323 040) runs a Lufthansa Airport Bus service to Munich Hauptbahnhof. Buses serve both terminals. During large exhibitions, another shuttle bus service runs to the München Messe exhibition centre. Information and tickets are available from the Service Centre, on level 3 of the MAC area (tel: (0)89 9752 1375).

Information and Help Desks

There is a Central Information Desk on the Level 3 Main Concourse (Central Area), with multi-lingual staff. There are also tourist information desks on Level 4 Arrivals and Departures in Terminal 1. In Terminal 2, the Central Information Desk is located on the Departures level 4 in the central check-in hall; another information stand is located directly in front of Arrivals, on level 3. There are also several Lufthansa Service Desks located throughout Terminal 2.

Airport Facilities

Money and communications: Facilities include banks, bureaux de change, ATMs and a post office. There is also 24 hour Internet access in the Service Centre Internet Point. Wireless LAN is available throughout the airport. Eating and drinking: There are many bars, restaurants, snack bars and coffee bars. The Terminal 2 gallery is a popular spot for drinking and dining. Shopping: There are duty-free shops and many other shops, including a wide variety of clothing, electronics, accessories and gift shops. Luggage: A left-luggage office is located in the Service Centre, in the MAC area; there is also a lost property office (tel: (0)89 9752 1370). A porter service (tel: (0)89 9759 9795) is available and porters are easily recognised by their green uniforms. Baggage trolleys are available. Other facilities: There is a 24-hour medical emergency centre, a pharmacy, baby changing rooms, a dentist, dry cleaning and laundry service, children’s play areas and showers, as well as over 40 travel agencies and tour operators. The five-star Kempinski Airport Hotel (see Airport Hotels) adjacent to Terminal 2 and the MAC, offers non-guests access to its pool, fitness and spa area for a nominal fee. The hotel also host regular after-work cocktail parties for travellers, airport employees, guests and visitors.

Conference and Business Facilities

The Munich Airport Centre (MAC) has large presentation and event-hosting facilities. The MAC Forum (tel: (0)89 9753 4331) is used for events and exhibitions, with media and communications technology, technology support and catering. The MAC business service centre, Municon (tel: (0)89 9759 3200), has 35 well-equipped conference rooms, accommodating from four to 120 delegates. Security personnel, VIP service and relaxation rooms with bed and bath are available. Further conference and meeting facilities are available at the on-site Kempinski Airport Hotel (tel: (0)89 97820; website: www.kempinski-airport.de), with 30 venues accommodating up to 400 delegates and a fully equipped business centre. There are six airline lounges and two airport-run lounges, the Atlantik and Europa lounges. Both lounges have telephones, fax and laptop connections, as well as TVs, newspapers and magazines. Charge points for mobile telephone and laptop batteries can be found at the photography centre in the main concourse. A number of business facilities can be found at the Service Centre Internet Point, including fax, photocopying, Internet connection, computer stations, scanning, data storage and printing.

Disabled Facilities

Disabled passengers should inform the airline of any special needs and assistance required, prior to travel. TDD telephones are available in the Level 3 of the main concourse and in the medical centre. Wheelchairs are available free of charge from the information desks in Departures concourse A-D and Z. There are wheelchair-accessible toilets and elevators throughout the airport. Disabled parking is available in all underground and multi-storey car parks. Terminal 2 has tactile systems for visually impaired passengers. Many services, such as accompaniment, arrangement of disabled transport services and wheelchair repairs, are available from the Malteser Service Organization (tel: (0)89 9756 3333); reservations are required.

Airport Hotels

The Kempinski Airport Hotel (tel: (0)89 97820; website: www.kempinski-airport.de) is located at the airport. A hotel reservation service is available 24 hours at the central information desk on the main concourse. Munich hotels include Arabella Sheraton, Best Western, Marriott, Movenpick Hotel Munich and Quality Hotel Amadeus.

City

Munich

Full Airport Name

Munich International Airport