Marseille Flights

London Heathrow Airport

Airport Information

Country

United Kingdom

Address

London Heathrow Airport, 234 Bath Road, Harlington, Middlesex UB3 5AP, UK

Country Code

44

Telephone

0870 000 0123

Fax

(0)20 8745 4290

E-mail

lhr3feedback@baa.com substitue 1, 2 or 4 after lhr to contact Heathrow's other terminals.

Website

www.heathrowairport.com

Location

The airport is located 24km (15 miles) west of London

Time Zone

GMT (GMT + 1 from the last Sunday in March to the last Sunday in October)

Number of Terminals

4

Airport News

A new Terminal 5 is currently under construction. The Tube station at Terminal 4 is closed until September 2006 (with a replacement bus service in use from Hatton Cross). This is due to the extension of the Tube line to the new Terminal 5.

Transfer between Terminals

Terminals 1, 2 and 3 are within walking distance of each other, via underground walkways. Transfer between Terminals 1, 2 and 3, and Terminal 4, which is located on the south side of the airport, is free on the Heathrow Express train (journey time: 8 minutes).

Driving Directions

Terminals 1, 2 and 3 can be reached via the following motorways: M4 Junction 4, M25 Junction 15, A4 (local road). Terminal 4 is reached via the following motorways: M4 Junction 3, M25 Junction 14, A30 (local road).

Car Parking

Several car parks are available. Each terminal has its own short-stay parking lot, operated by NCP (tel: (0)870 606 7050; website: www.ncp.co.uk) in Terminals 1, 2 and 3, and by APCOA in Terminal 4. A free shuttle service travelling between the terminals and the long-term and business car parks is provided. Parking can be booked online via the website or by telephone (tel: (0)870 000 1000). Valet parking is available at all four terminals; CPS provides chauffeured parking (tel: (0)870 411 1118; website: www.parkwithcps.com). Disabled drivers can request assistance from customer service staff at the car parks. Motorbikes can park free of charge at designated areas at each terminal.

Car Hire

Alamo, Avis, Enterprise, Europcar, Hertz and National are all represented at each terminal.

Public Transport

Rail: Train: The frequent Heathrow Express non-stop train service to London Paddington Station takes 15-20 minutes (tel: (0)845 600 1515; website: www.heathrowexpress.com). Paddington is served by mainline national rail routes to the west and south west of England, and is on the London Underground network. From London King’s Cross Station, served by the A2 Airbus service (see below), passengers can connect with mainline train services to the north of England and to Scotland. For national rail travel information, contact the 24-hour National Rail enquiries line (tel: (0)845 748 4950; website: www.nationalrail.co.uk). Underground: The airport is also on the London Underground’s Piccadilly Line, which can take passengers into central London. For more information, call the Underground travel information line (tel: (0)20 7222 1234; website: www.tfl.gov.uk/tube). Road: Taxi: London’s licensed black cabs serve London Heathrow Airport and are available outside all the terminals. Limousine: Chauffeur-driven cars operated by Burgundy Global can be hired (tel: (0)800 013 1313 or (0)20 8831 2000). Bus: Numerous local buses stop at the central bus station and Terminal 4. Bus services include the A2 Airbus shuttle (website: www.airbus.co.uk) from all four terminals to London King’s Cross railway station. At night, the N9 bus service travels to central London. For more information on public transport, contact Traveline (tel: (0)870 608 2608). Coach: Coaches connect the airport to more than 500 destinations throughout the UK. National Express (tel: (0)870 575 7747; website: www.nationalexpress.com) is the major service provider.

Information and Help Desks

Information desks are available in each terminal. Transport information desks, for bus, coach and rail options, are located in Terminals 1 and 3, and outside Terminal 4. The Hotel and Traveller Centre, in Terminal 3, provides visitor information, London Underground tickets and hotel accommodation. Help desks are also located throughout the airport, where passengers can seek assistance by using a courtesy telephone and can also look at terminal maps.

Airport Facilities

Money and communications: There are ATMs and bureaux de change facilities throughout the airport, as well as post offices in Terminals 2 and 4. There are public telephones in the main areas of each terminal, as well as wall-mounted pay fax machines. Webpoints are available in Terminal 4. Eating and drinking: There are numerous restaurants, bars, fast-food outlets, coffee shops, pubs and sandwich bars throughout the airport. Shopping: There are a wide variety of shops in each terminal including music shops, bookshops, newsagents, clothing accessories shops, electrical goods shops, pharmacies, sunglasses shops, shoe shops, sweet shops and perfumeries. There are chemists in all terminals; the Terminal 1 chemist dispenses prescriptions. Luggage: Left-luggage offices can be found in each terminal, whilst lost property can be reclaimed from the Airport Lost Property Office (tel: (0)20 8745 7727). Other facilities: These include a chapel, showers, a visitor centre (tel: (0)20 8745 6655) and a health centre (tel: (0)20 8745 7047).

Conference and Business Facilities

Wall-mounted credit-card-paid fax machines are available throughout the airport. Wireless Internet access is available in the Departures lounges of all terminals. The Business Centre, in the Queen’s Building (tel: (0)20 8759 2434) offers 20 meeting rooms, a conference suite seating up to 60 delegates, meeting refreshments and business support facilities including workstations, online computers, faxes, photocopiers, videoconferencing and audiovisual equipment. Showers are also available. There are several airline, business and executive lounges in all terminals.

Disabled Facilities

Information for passengers with disabilities is available from Heathrow Travel-Care either at counters or by telephone (tel: (0)20 8745 7495). Detailed access information is also available on the airport’s website. There is a Minicom information line for the hard of hearing (tel: (0)20 8745 7950), wheelchair-accessible telephones and text telephones, as well as induction loops. Reserved seating and disabled toilets are also available in all terminals. Wheelchairs push and provision, and help with baggage from Departures to check-in, are available free of charge and can be pre-booked through Skycaps (tel: (0)20 8745 6011 or 5727). Assistance is also available by using the telephones at the various help points situated throughout the airport. Passengers requiring wheelchairs and special assistance should also contact the individual airlines prior to travel. The Help Bus (tel: (0)20 8745 6261) is a free wheelchair-accessible bus service that operated between all terminals and the central bus station. Disabled parking is also available. The Heathrow Express, black taxis and many bus and coach routes provide facilities for wheelchairs.

Airport Hotels

The Hilton Heathrow (tel: (0)208 759 7755) is a short walk over a bridge from Terminal 4. Nearby hotels include the Holiday Inn London Heathrow (tel: (0)20 8990 0000), Marriott London Heathrow (tel: (0)20 8990 1100), Novotel London Heathrow (tel: (0)1895 431 431), Radisson Heathrow (tel: (0)20 8759 6311), Berkeley Park Apartments (tel: (0)870 400 8922), Ramada Jarvis Heathrow (tel: (0)20 8897 2121) Renaissance Heathrow (tel: (0)20 8897 6363), Thistle London Heathrow (tel: (0)20 8759 2400), Comfort Inn Heathrow (tel: (0)20 8573 6162) and the Sheraton Skyline Hotel (tel: (0)20 8759 2535). The Hotel Hoppa transfer bus service runs frequently between Terminals 1, 2 and 3 and the main nearby hotels, while the Hotelink bus offers a door-to-door service to London hotels. Hotel reservations can be made at the British Hotel Reservation Centre desks in the Arrivals halls of each terminal; passengers can also use the 24-hour booking line to arrange accommodation (tel: (0)208 759 8797 or (0)800 783 4020).

City

London

Full Airport Name

London Heathrow Airport

State or Province

England

Marseille Provence Airport

Airport Information

Country

France

Address

Marseille Provence Airport, CCI Marseille-Provence, BP 7 Aéroport, 13727 Marignane Cédex, France

Country Code

33

Telephone

(0)4 4214 1414

Fax

(0)4 4214 2724

E-mail

contact@marseille-provence.aeroport.fr

Website

www.marseille.aeroport.fr

Location

The airport is located 25km (16 miles) from Marseille

Time Zone

GMT + 1 (GMT + 2 from the last Sunday in March to the last Sunday in October)

Number of Terminals

2

Transfer between Terminals

The two terminals (domestic and international) are within walking distance of each other.

Driving Directions

The airport is located on the N113 at Marignane. For a map of the area, visit the airport’s website.

Car Parking

There are over 6,000 parking spaces in nine parking lots, including covered and outdoor car parks. Covered parking is available close to the terminal in P6; short-term parking is available in P8 and P9; nearby car parks include P10 and P5, for medium-term stays; and long-term parking is available in P1 and P2, close to the terminals, and P3 and P7, as well as a separate facility, Chèques Parking. Valet parking service is also available upon request (tel: (0)4 4214 2692), in front of P6. Information on car parking and tariffs is available (tel: (0)4 4214 2927). P4 is for coaches only.

Car Hire

ADA, Avis, Budget, Europcar, Hertz, National/Citer and Sixt are all represented, with desks situated between P3, P7 and P8 car parks.

Public Transport

Road: Bus: There are shuttle buses to Marseille St Charles railway station (journey time: 20-30 minutes) and to Aix-en-Provence bus station (journey time: 30-40 minutes). Taxis: Taxis are available daily 24 hours and can be ordered in advance (tel: (0)4 4214 2444; website: www.taxis-aeroport.com).

Information and Help Desks

Two information desks (tel: (0)4 4214 1414 or 4214 2114) are always open on the Arrivals level of both terminals. Reception staff can advise on airport facilities, the times of flight arrivals and departures and connecting flights. There is an automatic information service (tel: (0)4 4214 2020) available 24 hours a day.

Airport Facilities

Money and communications: There is a bank and several ATMs, as well as Internet points, wireless Internet access, a post office, fax and Minitel. Eating and drinking: Cafés and restaurants are located throughout the airport. Shopping: Shops include a duty-free shop in the International Terminal, as well as shops in both terminals selling a variety of goods, including regional produce, jewellery and luggage accessories. There is a newsagents too. Luggage: A left-luggage facility is available in the International Terminal; luggage shipping and delivery can also be arranged here (tel: (0)4 4214 3175). A lost and found office is situated in the Domestic Terminal (tel: (0)4 4214 2410). Other facilities: There is a pharmacy and first aid services in the International Terminal.

Conference and Business Facilities

The airport Business Centre (tel: (0)4 4214 2774 or (0)4 4214 2778) is in Hall 4 on the first floor and has private offices, meeting rooms and lounges available for hire. Up to 250 people can be accommodated in the Panoramique Lounge in the International Terminal. Facilities available include telephones, fax, Minitel, Internet and audiovisual equipment, while services include welcome desks, personal porters, catering and a limousine service.

Disabled Facilities

The airport is accessible for disabled passengers. Facilities for the disabled traveller can be provided on request by the airlines or by Midi Provence (tel: (0)4 4214 2742).

Airport Hotels

Hotels at the airport are the Sofitel (tel: (0)4 4278 4278), Novotel (tel: (0)4 4289 9044), Best Western (tel: (0)4 4215 5400), Ibis (tel: (0)4 4279 6161) and Etap (tel: (0)8 9268 0954). Free courtesy buses are available to the hotels and can be booked via designated telephones in the Arrivals halls of both terminals.

City

Marignane

Full Airport Name

Marseille Provence Airport