Helsinki Short breaks

London Heathrow Airport

Airport Information

Country

United Kingdom

Address

London Heathrow Airport, 234 Bath Road, Harlington, Middlesex UB3 5AP, UK

Country Code

44

Telephone

0870 000 0123

Fax

(0)20 8745 4290

E-mail

lhr3feedback@baa.com substitue 1, 2 or 4 after lhr to contact Heathrow's other terminals.

Website

www.heathrowairport.com

Location

The airport is located 24km (15 miles) west of London

Time Zone

GMT (GMT + 1 from the last Sunday in March to the last Sunday in October)

Number of Terminals

4

Airport News

A new Terminal 5 is currently under construction. The Tube station at Terminal 4 is closed until September 2006 (with a replacement bus service in use from Hatton Cross). This is due to the extension of the Tube line to the new Terminal 5.

Transfer between Terminals

Terminals 1, 2 and 3 are within walking distance of each other, via underground walkways. Transfer between Terminals 1, 2 and 3, and Terminal 4, which is located on the south side of the airport, is free on the Heathrow Express train (journey time: 8 minutes).

Driving Directions

Terminals 1, 2 and 3 can be reached via the following motorways: M4 Junction 4, M25 Junction 15, A4 (local road). Terminal 4 is reached via the following motorways: M4 Junction 3, M25 Junction 14, A30 (local road).

Car Parking

Several car parks are available. Each terminal has its own short-stay parking lot, operated by NCP (tel: (0)870 606 7050; website: www.ncp.co.uk) in Terminals 1, 2 and 3, and by APCOA in Terminal 4. A free shuttle service travelling between the terminals and the long-term and business car parks is provided. Parking can be booked online via the website or by telephone (tel: (0)870 000 1000). Valet parking is available at all four terminals; CPS provides chauffeured parking (tel: (0)870 411 1118; website: www.parkwithcps.com). Disabled drivers can request assistance from customer service staff at the car parks. Motorbikes can park free of charge at designated areas at each terminal.

Car Hire

Alamo, Avis, Enterprise, Europcar, Hertz and National are all represented at each terminal.

Public Transport

Rail: Train: The frequent Heathrow Express non-stop train service to London Paddington Station takes 15-20 minutes (tel: (0)845 600 1515; website: www.heathrowexpress.com). Paddington is served by mainline national rail routes to the west and south west of England, and is on the London Underground network. From London King’s Cross Station, served by the A2 Airbus service (see below), passengers can connect with mainline train services to the north of England and to Scotland. For national rail travel information, contact the 24-hour National Rail enquiries line (tel: (0)845 748 4950; website: www.nationalrail.co.uk). Underground: The airport is also on the London Underground’s Piccadilly Line, which can take passengers into central London. For more information, call the Underground travel information line (tel: (0)20 7222 1234; website: www.tfl.gov.uk/tube). Road: Taxi: London’s licensed black cabs serve London Heathrow Airport and are available outside all the terminals. Limousine: Chauffeur-driven cars operated by Burgundy Global can be hired (tel: (0)800 013 1313 or (0)20 8831 2000). Bus: Numerous local buses stop at the central bus station and Terminal 4. Bus services include the A2 Airbus shuttle (website: www.airbus.co.uk) from all four terminals to London King’s Cross railway station. At night, the N9 bus service travels to central London. For more information on public transport, contact Traveline (tel: (0)870 608 2608). Coach: Coaches connect the airport to more than 500 destinations throughout the UK. National Express (tel: (0)870 575 7747; website: www.nationalexpress.com) is the major service provider.

Information and Help Desks

Information desks are available in each terminal. Transport information desks, for bus, coach and rail options, are located in Terminals 1 and 3, and outside Terminal 4. The Hotel and Traveller Centre, in Terminal 3, provides visitor information, London Underground tickets and hotel accommodation. Help desks are also located throughout the airport, where passengers can seek assistance by using a courtesy telephone and can also look at terminal maps.

Airport Facilities

Money and communications: There are ATMs and bureaux de change facilities throughout the airport, as well as post offices in Terminals 2 and 4. There are public telephones in the main areas of each terminal, as well as wall-mounted pay fax machines. Webpoints are available in Terminal 4. Eating and drinking: There are numerous restaurants, bars, fast-food outlets, coffee shops, pubs and sandwich bars throughout the airport. Shopping: There are a wide variety of shops in each terminal including music shops, bookshops, newsagents, clothing accessories shops, electrical goods shops, pharmacies, sunglasses shops, shoe shops, sweet shops and perfumeries. There are chemists in all terminals; the Terminal 1 chemist dispenses prescriptions. Luggage: Left-luggage offices can be found in each terminal, whilst lost property can be reclaimed from the Airport Lost Property Office (tel: (0)20 8745 7727). Other facilities: These include a chapel, showers, a visitor centre (tel: (0)20 8745 6655) and a health centre (tel: (0)20 8745 7047).

Conference and Business Facilities

Wall-mounted credit-card-paid fax machines are available throughout the airport. Wireless Internet access is available in the Departures lounges of all terminals. The Business Centre, in the Queen’s Building (tel: (0)20 8759 2434) offers 20 meeting rooms, a conference suite seating up to 60 delegates, meeting refreshments and business support facilities including workstations, online computers, faxes, photocopiers, videoconferencing and audiovisual equipment. Showers are also available. There are several airline, business and executive lounges in all terminals.

Disabled Facilities

Information for passengers with disabilities is available from Heathrow Travel-Care either at counters or by telephone (tel: (0)20 8745 7495). Detailed access information is also available on the airport’s website. There is a Minicom information line for the hard of hearing (tel: (0)20 8745 7950), wheelchair-accessible telephones and text telephones, as well as induction loops. Reserved seating and disabled toilets are also available in all terminals. Wheelchairs push and provision, and help with baggage from Departures to check-in, are available free of charge and can be pre-booked through Skycaps (tel: (0)20 8745 6011 or 5727). Assistance is also available by using the telephones at the various help points situated throughout the airport. Passengers requiring wheelchairs and special assistance should also contact the individual airlines prior to travel. The Help Bus (tel: (0)20 8745 6261) is a free wheelchair-accessible bus service that operated between all terminals and the central bus station. Disabled parking is also available. The Heathrow Express, black taxis and many bus and coach routes provide facilities for wheelchairs.

Airport Hotels

The Hilton Heathrow (tel: (0)208 759 7755) is a short walk over a bridge from Terminal 4. Nearby hotels include the Holiday Inn London Heathrow (tel: (0)20 8990 0000), Marriott London Heathrow (tel: (0)20 8990 1100), Novotel London Heathrow (tel: (0)1895 431 431), Radisson Heathrow (tel: (0)20 8759 6311), Berkeley Park Apartments (tel: (0)870 400 8922), Ramada Jarvis Heathrow (tel: (0)20 8897 2121) Renaissance Heathrow (tel: (0)20 8897 6363), Thistle London Heathrow (tel: (0)20 8759 2400), Comfort Inn Heathrow (tel: (0)20 8573 6162) and the Sheraton Skyline Hotel (tel: (0)20 8759 2535). The Hotel Hoppa transfer bus service runs frequently between Terminals 1, 2 and 3 and the main nearby hotels, while the Hotelink bus offers a door-to-door service to London hotels. Hotel reservations can be made at the British Hotel Reservation Centre desks in the Arrivals halls of each terminal; passengers can also use the 24-hour booking line to arrange accommodation (tel: (0)208 759 8797 or (0)800 783 4020).

City

London

Full Airport Name

London Heathrow Airport

State or Province

England

Helsinki-Vantaa Airport

Airport Information

Country

Finland

Address

Helsinki-Vantaa Airport, PO Box 29, FIN-01531 Vantaa, Finland

Country code

358

Telephone

(0)9 82771 or 61511

Fax

(0)9 8277 3296

E-mail

information.efhk@fcaa.fi

Website

www.helsinki-vantaa.fi

Location

The airport is located 18km (11 miles) north of Helsinki

Time Zone

GMT + 2 (GMT + 3 from the last Sunday in March to the last Sunday in October)

Number of terminals

2

Airport News

The 2004 expansion of the International Terminal created a new shopping area for long-haul passengers, new lounges and larger waiting areas.

Transfer between Terminals

The International and Domestic terminals are only 250m (274 yards) apart and are linked by an internal walkway.

Driving Directions

From Helsinki city centre, drive north along Tuusula road (Highway 45) and follow signs for the airport. From the west and the east, get on Kehä III (Highway E18 or Highway 50) and follow signs for the airport.

Car Parking

Indoor car parks are available near both terminals. P1 and P2 are close to the International Terminal; while P3 and P4 are close to the Domestic Terminal. P5 serves both terminals. Short-term, business and long-term parking are available (tel: (0)9 8277 3200). Short term parking is also available in front of the terminals at two extra parking lots, P30 and P31.

Car Hire

Car hire companies include Avis, Budget, Europcar, Hertz and Sixt. Car hire desks are located in the Arrivals hall 2 of the International Terminal T2.

Public Transport

Road: Taxi: Taxi ranks are located in front of both terminals (journey time to Helsinki: 30 minutes). Bus: Public buses to Helsinki city centre (nos.415, 451 and 615) depart from outside both terminals (journey time: 40 minutes). More services run to other destinations (tel: (0)100 111; website: www.ytv.fi/journeyplanner). The Finnair City Bus (tel: (0)9 818 503; website: www.finnair.fi) also runs to Helsinki city centre.

Information and Help Desks

Information desks (tel: (0)2001 4636) are available on the Departures floor and Arrivals floor in the International Terminal, and on the Arrivals floor of the Domestic Terminal.

Airport Facilities

Money and communications: Two banks and several bureaux de change can be found in the International Terminal. ATMs are situated on all floors of the airport. Internet kiosks are also available. Eating and drinking: There are plenty of restaurants, cafés and bars in both terminals, including a 24-hour fast-food restaurant. Shopping: There are numerous shops at the airport, mainly in the International Terminal, including duty-free and a grocery. Other facilities: The International Terminal has a pharmacy, travel agencies and three baby care and play rooms with feeding and nappy changing facilities.

Conference and Business Facilities

The airport’s Congress Centre (tel: (0)9 818 3737) in the International Terminal offers nine meeting and conference rooms accommodating up to 140 delegates, with full audiovisual equipment and catering. The VIP Centre (tel: (0)9 8277 3117; e-mail: vip.efhk@fcaa.fi) has four VIP lounges, and three teamwork rooms, as well as a separate VIP President terminal for hire. The eService Bar (tel: (0)9 6151 3924; e-mail: reception@eservicebar.com), with Internet connection, workstations and a stylish rest area, is situated in the gate area of the International Terminal (near Gate 20).

Disabled Facilities

The airport has lifts and wheelchair-accessible toilets. Passengers are advised to contact their airline prior to travel for further assistance. There is an information service for the hearing impaired (tel: (0)9 8277 3377) and all information desks at the airport are fitted with induction loops. There is disabled parking available in front of the Domestic and International Terminal, and in the various car parks.

Airport Hotels

The Scandic Hotel Gateway (tel: (0)9 818 3600) is located at the airport. Other hotels close to the airport and with free bus transfer include the Ramada Hotel Airport (tel: (0)9 4157 5100), Bonus Inn Airport Hotel (tel: (0)9 825 511), Holiday Inn Garden Court (tel: (0)9 870 900), Cumulus Airport Hotel (tel: (0)9 4157 7100) and Comfort Hotels Pilotti (tel: (0)9 329 4800). More information and hotel booking is available from the information desks.

City

Helsinki

Full Airport Name

Helsinki-Vantaa Airport