Vienna Flights

London Heathrow Airport

Airport Information

Country

United Kingdom

Address

London Heathrow Airport, 234 Bath Road, Harlington, Middlesex UB3 5AP, UK

Country Code

44

Telephone

0870 000 0123

Fax

(0)20 8745 4290

E-mail

lhr3feedback@baa.com substitue 1, 2 or 4 after lhr to contact Heathrow's other terminals.

Website

www.heathrowairport.com

Location

The airport is located 24km (15 miles) west of London

Time Zone

GMT (GMT + 1 from the last Sunday in March to the last Sunday in October)

Number of Terminals

4

Airport News

A new Terminal 5 is currently under construction. The Tube station at Terminal 4 is closed until September 2006 (with a replacement bus service in use from Hatton Cross). This is due to the extension of the Tube line to the new Terminal 5.

Transfer between Terminals

Terminals 1, 2 and 3 are within walking distance of each other, via underground walkways. Transfer between Terminals 1, 2 and 3, and Terminal 4, which is located on the south side of the airport, is free on the Heathrow Express train (journey time: 8 minutes).

Driving Directions

Terminals 1, 2 and 3 can be reached via the following motorways: M4 Junction 4, M25 Junction 15, A4 (local road). Terminal 4 is reached via the following motorways: M4 Junction 3, M25 Junction 14, A30 (local road).

Car Parking

Several car parks are available. Each terminal has its own short-stay parking lot, operated by NCP (tel: (0)870 606 7050; website: www.ncp.co.uk) in Terminals 1, 2 and 3, and by APCOA in Terminal 4. A free shuttle service travelling between the terminals and the long-term and business car parks is provided. Parking can be booked online via the website or by telephone (tel: (0)870 000 1000). Valet parking is available at all four terminals; CPS provides chauffeured parking (tel: (0)870 411 1118; website: www.parkwithcps.com). Disabled drivers can request assistance from customer service staff at the car parks. Motorbikes can park free of charge at designated areas at each terminal.

Car Hire

Alamo, Avis, Enterprise, Europcar, Hertz and National are all represented at each terminal.

Public Transport

Rail: Train: The frequent Heathrow Express non-stop train service to London Paddington Station takes 15-20 minutes (tel: (0)845 600 1515; website: www.heathrowexpress.com). Paddington is served by mainline national rail routes to the west and south west of England, and is on the London Underground network. From London King’s Cross Station, served by the A2 Airbus service (see below), passengers can connect with mainline train services to the north of England and to Scotland. For national rail travel information, contact the 24-hour National Rail enquiries line (tel: (0)845 748 4950; website: www.nationalrail.co.uk). Underground: The airport is also on the London Underground’s Piccadilly Line, which can take passengers into central London. For more information, call the Underground travel information line (tel: (0)20 7222 1234; website: www.tfl.gov.uk/tube). Road: Taxi: London’s licensed black cabs serve London Heathrow Airport and are available outside all the terminals. Limousine: Chauffeur-driven cars operated by Burgundy Global can be hired (tel: (0)800 013 1313 or (0)20 8831 2000). Bus: Numerous local buses stop at the central bus station and Terminal 4. Bus services include the A2 Airbus shuttle (website: www.airbus.co.uk) from all four terminals to London King’s Cross railway station. At night, the N9 bus service travels to central London. For more information on public transport, contact Traveline (tel: (0)870 608 2608). Coach: Coaches connect the airport to more than 500 destinations throughout the UK. National Express (tel: (0)870 575 7747; website: www.nationalexpress.com) is the major service provider.

Information and Help Desks

Information desks are available in each terminal. Transport information desks, for bus, coach and rail options, are located in Terminals 1 and 3, and outside Terminal 4. The Hotel and Traveller Centre, in Terminal 3, provides visitor information, London Underground tickets and hotel accommodation. Help desks are also located throughout the airport, where passengers can seek assistance by using a courtesy telephone and can also look at terminal maps.

Airport Facilities

Money and communications: There are ATMs and bureaux de change facilities throughout the airport, as well as post offices in Terminals 2 and 4. There are public telephones in the main areas of each terminal, as well as wall-mounted pay fax machines. Webpoints are available in Terminal 4. Eating and drinking: There are numerous restaurants, bars, fast-food outlets, coffee shops, pubs and sandwich bars throughout the airport. Shopping: There are a wide variety of shops in each terminal including music shops, bookshops, newsagents, clothing accessories shops, electrical goods shops, pharmacies, sunglasses shops, shoe shops, sweet shops and perfumeries. There are chemists in all terminals; the Terminal 1 chemist dispenses prescriptions. Luggage: Left-luggage offices can be found in each terminal, whilst lost property can be reclaimed from the Airport Lost Property Office (tel: (0)20 8745 7727). Other facilities: These include a chapel, showers, a visitor centre (tel: (0)20 8745 6655) and a health centre (tel: (0)20 8745 7047).

Conference and Business Facilities

Wall-mounted credit-card-paid fax machines are available throughout the airport. Wireless Internet access is available in the Departures lounges of all terminals. The Business Centre, in the Queen’s Building (tel: (0)20 8759 2434) offers 20 meeting rooms, a conference suite seating up to 60 delegates, meeting refreshments and business support facilities including workstations, online computers, faxes, photocopiers, videoconferencing and audiovisual equipment. Showers are also available. There are several airline, business and executive lounges in all terminals.

Disabled Facilities

Information for passengers with disabilities is available from Heathrow Travel-Care either at counters or by telephone (tel: (0)20 8745 7495). Detailed access information is also available on the airport’s website. There is a Minicom information line for the hard of hearing (tel: (0)20 8745 7950), wheelchair-accessible telephones and text telephones, as well as induction loops. Reserved seating and disabled toilets are also available in all terminals. Wheelchairs push and provision, and help with baggage from Departures to check-in, are available free of charge and can be pre-booked through Skycaps (tel: (0)20 8745 6011 or 5727). Assistance is also available by using the telephones at the various help points situated throughout the airport. Passengers requiring wheelchairs and special assistance should also contact the individual airlines prior to travel. The Help Bus (tel: (0)20 8745 6261) is a free wheelchair-accessible bus service that operated between all terminals and the central bus station. Disabled parking is also available. The Heathrow Express, black taxis and many bus and coach routes provide facilities for wheelchairs.

Airport Hotels

The Hilton Heathrow (tel: (0)208 759 7755) is a short walk over a bridge from Terminal 4. Nearby hotels include the Holiday Inn London Heathrow (tel: (0)20 8990 0000), Marriott London Heathrow (tel: (0)20 8990 1100), Novotel London Heathrow (tel: (0)1895 431 431), Radisson Heathrow (tel: (0)20 8759 6311), Berkeley Park Apartments (tel: (0)870 400 8922), Ramada Jarvis Heathrow (tel: (0)20 8897 2121) Renaissance Heathrow (tel: (0)20 8897 6363), Thistle London Heathrow (tel: (0)20 8759 2400), Comfort Inn Heathrow (tel: (0)20 8573 6162) and the Sheraton Skyline Hotel (tel: (0)20 8759 2535). The Hotel Hoppa transfer bus service runs frequently between Terminals 1, 2 and 3 and the main nearby hotels, while the Hotelink bus offers a door-to-door service to London hotels. Hotel reservations can be made at the British Hotel Reservation Centre desks in the Arrivals halls of each terminal; passengers can also use the 24-hour booking line to arrange accommodation (tel: (0)208 759 8797 or (0)800 783 4020).

City

London

Full Airport Name

London Heathrow Airport

State or Province

England

Vienna International Airport

Airport Information

Country

Austria

Address

Vienna International Airport, PO Box 1, A-1300 Wien Flughafen, Austria

Country Code

43

Telephone

(0)1 70070

Fax

(0)1 7007 23805

E-mail

m@viennaairport.com

Website

www.viennaairport.com

Location

The airport is located 16km (10 miles) southeast of the city

Time Zone

GMT + 1 (GMT + 2 from the last Sunday in March to the last Sunday in October)

Number of Terminals

2

Transfer between Terminals

Both terminals are housed in one building and are within walking distance of each other.

Driving Directions

The best route to the airport is the A4 Airport Motorway. The motorway exit marked ‘Flughafen’ (Airport) leads directly to the terminal. The B9 road is an alternative main route.

Car Parking

There are several car parks at the airport. K1, K2 and K3 are short-term car parks; and discount long-term parking is available in lot C. More information is available (tel: (0)1 7007 22886).

Car Hire

Companies represented at the airport include Arac/Europcar, ATL, Avis, Budget, Hertz, National/Alamo, Sixt and Thrifty.

Public Transport

Rail: The City Airport Train (tel: (0)1 25250; website: www.cityairporttrain.at) runs to the City Air Terminal at Wien Mitte. The S-Bahn (overground train) connects the airport to Wien Mitte and Wien Nord railway stations (journey time: 25 minutes); it provides connections to the Vienna U-Bahn (underground rail) system. Road: Taxi: Taxis to the city leave from outside the Arrivals hall. A chauffeur and limousine service is offered by Radio Car Vienna (tel: (0)1 7007 33340). Bus: Buses go to Wien Mitte, Südbahnhof and Westbahnhof railway stations and to Wien Schwedenplatz and the Vienna International Centre. Coach: Services are available to Bratislava (Slovak Republic) and Budapest (Hungary). An airport transfer service is also available (tel: (0)1 7007 35910).

Information and Help Desks

Information desks can be found in the Terminal 2 and at the bus station. The airport has a 24-hour telephone information service (tel: (0)1 7007 22233).

Airport Facilities

Money and communications: The airport has banks in both the Arrivals and Departures halls. ATMs and bureau de change facilities are available throughout. There are post offices in the Departures hall between Terminals 1 and 2 and the Plaza shopping area. Eating and drinking: The airport has several cafés, snack bars, restaurants and bars. Shopping: There are over 70 shops, including duty-free. Luggage: Porters (tel: (0)1 7007 33140/1) are available on request at a small charge. Luggage trolleys are also available. There is a 24-hour left-luggage facility in the Arrivals area; and safety deposit boxes. There is also a lost property service (tel: (0)1 7007 29360). Other facilities: There is a 24-hour medical centre and a pharmacy.

Conference and Business Facilities

The Airport VIP & Business Centre (tel: (0)1 7007 23300/400/406) can organise events and press conferences as well as provide room hire for up to 40 delegates. The Danube Aviator Club provides five executive lounges with workspaces, telephone, modem, fax and message services, and an adjacent meeting room. The Vienna Airport World Trade Center (tel: (0)1 7007 36000) provides office hire plus excellent facilities for meetings, functions and conferences for up to 300 delegates, with secretarial and interpretation services, bank branches and a chamber of commerce also available. The Astron Hotel & Convention Center Vienna Airport (tel: (0)1 701 510; website: www.astron-hotels.de) also offers conference facilities.

Disabled Facilities

There are disabled toilets, lifts, telephones and Internet connections accessible to wheelchair users. Wheelchairs can be provided at the airport; assistance can be requested prior to arrival via the airport’s website. Disabled parking spaces are available in car parks 1, 3, 4 and C, with good access to the terminals.

Airport Hotels

The Astron Hotel & Convention Center Vienna Airport (tel: (0)1 701 510; website: www.astron-hotels.de) is located directly opposite the airport terminals and next to the Vienna Airport World Trade Center.

City

Vienna

Full Airport Name

Vienna International Airport