United Kingdom (UK)
Birmingham International Airport Ltd, Airport Way, Birmingham, B26 3QJ, UK
44
(0)870 733 5511
(0)121 782 8802
Via the airport's website
www.bhx.co.uk
The airport is located 13km (8 miles) southeast of Birmingham
GMT (GMT + 1 from the last Sunday in March to the last Sunday in October)
2
Terminals 1 and 2 are connected by the Millennium Link walkway.
The airport is situated on the A45 Coventry road, close to junction 6 of the M42. There are direct connections from the M1, M5, M6 and M40. The new M6 toll road provides a fast alternative to the M6. The airport is signposted from the motorways.
There is short- and long-term car parking at the airport. Parking information is available from NCP (tel: (0)870 606 7050; website: www.ncp.co.uk).
Avis, Budget, Europcar, Hertz and National are represented in the Millennium Link.
Rail: The free Skyrail service links the airport directly to Birmingham International Train Station. A network of regional and intercity rail services depart from there, including a Virgin service to London Euston. Further information is available from National Rail (tel: (0)845 748 4950; website: www.nationalrail.co.uk). Road: Taxi: Black cabs (tel: (0)121 782 3744) carry up to five people with luggage. Bus: Local buses link the airport to the surrounding district. All buses stop outside the terminals. For timetable and fare information, call Traveline (tel: (0)870 608 2608). Further information is available (website: www.centro.org.uk or www.travelwm.co.uk). Coach: National Express (tel: (0)8705 808 080; website: www.nationalexpress.com) operates long-distance coach services, linking the airport to Birmingham and a number of other cities, and provides inter-airport Flightlink (tel: (0)8705 757 747) coaches linking the airport with London Luton, London Gatwick and London Stansted airports.
The airport information desk (tel: (0)870 733 5511) is situated in the Millennium Link; there is also an information point located in the Departures Lounge. British Airways operates a customer service desks (tel: (0)121 767 7502/3) in Terminal 2. The Visitor Centre in Terminal 1 provides a reservation and information service.
Money and communications: Bureaux de change and ATMs are available in both terminals. Postal facilities are available in Terminal 1. Eating and drinking: There is an extensive range of cafés, restaurants, bars and fast-food outlets both airside and landside. Shopping: There are several retail shops at the airport. Luggage: A left-luggage facility (tel: (0)121 767 7987) is available on the first floor in Terminal 1. Other facilities: There are 24-hour medical centres in both terminals and a prayer room.
Business booths are available in the Terminal 1 Departures lounge; free work stations are provided, with credit-card operated telephone, e-mail, modem and fax facilities. Air Space (tel: (0)121 767 8063) provides meeting rooms accommodating between two and 40 people. Overhead projectors and flipcharts are available.
Adapted toilets and lifts are provided. Wheelchairs are available on request. Help with baggage and check-in is available by contacting the airport information desk (tel: (0) 870 733 5511) prior to arrival. Wheelchair and other assistance after check-in must be arranged through the individual airlines. A Minicom system (tel: (0)121 767 8084) is installed at the Terminal 1 airport information desk, and there is an induction loop system.
The Crowne Plaza NEC (tel: (0)121 781 4000), Hilton Birmingham Metropole (tel: (0)121 780 4242), Holiday Inn Express NEC (tel: (0)121 782 3222) and Novotel Birmingham International Airport (tel: (0)121 782 4111) are all located near the airport. The first two provide an airport shuttle service. For details of more hotels in the Birmingham area, visit the Marketing Birmingham (website: www.birmingham.org.uk).
Birmingham
Birmingham International Airport
England
New Zealand
Auckland International Airport, PO Box 73-020, Auckland, New Zealand
64
(0)9 275 0789
(0)9 275 5835
admin@akl-airport.co.nz
www.auckland-airport.co.nz
The airport is located 21km (14 miles) south of Auckland
GMT + 12 (GMT + 13 from the first Sunday in October to the third Sunday in March)
3
A free shuttle bus runs between the terminals; alternatively, passengers can walk between the terminals.
To get to the airport, take the southern motorway until the Gillies Avenue exit and then follow the airport signs.
There are car parks in front of each terminal. There is a secure long-term car park located 150m (164 yards) from the International Terminal, with covered and open parking available; for more information, call Parking Services (tel: (0)9 256 8527). The Skyway Storage car park provides secure undercover parking (tel: (0)9 256 7009). Valet service is available at all terminals (tel: (0)9 256 7007).
Companies with desks in the terminals include Avis, Budget and Hertz . RVs are available from Maui. ACE Rental and ARF Rental have booking desks on Manu Tapu Drive; a free pick-up service is available via designated contact telephones.
Road: Taxi: Taxi ranks are situated to the west of the International Terminal and in front of the Domestic Terminals. Shared-ride shuttle buses also serve the airport, departing from the taxi ranks. Bus: Airbus provides a bus service between the airport and city centre. There is also an airport-to-Pakuranga service. Contact Rideline (tel: (0)9 366 6400; website: www.rideline.co.nz) for further information on getting around the Auckland region by bus, train or ferry.
The Visitors Information Centre (tel: (0)9 275 6467) is located on the ground floor of the Arrivals hall in the International Terminal and in both the Domestic Terminals, open for all flights. Blue Coat ambassadors also provide passenger assistance in the International Terminal and the Air New Zealand Domestic Terminal.
Money and communications: Banks with bureau de change facilities are located throughout the International Terminal. ATMs can be found throughout the airport. Internet kiosks and mobile phone hire are also available. Eating and drinking: There are numerous restaurants, cafés and bars at the airport, including the Jean Batten Food Court, on the first floor, with a number of speciality eateries, including an espresso bar, Asian cuisine and a sushi bar. Shopping: There are over 75 shops situated throughout the airport, including duty-free. A shopping collection service is available for returning shoppers or online purchases (website: www.aworldofshopping.co.nz). Luggage: The Collection Point offers a left-luggage facility; a left-luggage and sealing service is also available on the ground floor of the International Terminal. Lost property is handled by the airport police (tel: (0)9 275 9046). Other facilities: There is a medical centre and telephones for first aid, nurseries, a chapel, a children’s play area and playgrounds, a museum, exercycles, massage and free showers, a golf course, a mini golf, and day rooms for hire (available from The Collection Point).
There are two conference rooms on the top floor of the International Terminal (tel: (0)9 256 8782) and a further three rooms in the Air New Zealand Domestic Terminal (tel: (0)9 256 8924). Laptop computer connections are available in the reading/writing area. All international airlines provide VIP lounges.
Facilities include automatic doors, lifts, wheelchair assistance in the International Terminal, accessible toilets and showers, as well as ATMs with Braille keys. There are also disabled parking spaces in front of the terminals and in the airport car parks. Passengers requiring wheelchairs and special assistance should inform their airline prior to travel.
Hotels near the airport include the Centra Auckland Airport (tel: (0)9 275 1059), Hotel Grand Chancellor Auckland Airport (tel: (0)9 275 7029) and Jet Inn (tel: (0)9 275 4100). Hotel reservations can be made at the Visitors Information Centre.
Auckland
Auckland International Airport
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