
United Kingdom (UK)
London Gatwick Airport, West Sussex, RH6 0NP, UK
44
(0)870 000 2468
None
gatwick_feedback@baa.com
www.gatwickairport.com
The airport is located 45km (28 miles) south of London
GMT (GMT + 1 from the last Sunday in March to the last Sunday in October)
2
There is a free Transit train, which links the North and South terminals 24 hours a day.
The airport is linked to the M23 motorway. Turn off at junction 9 and follow signs for the airport. London Gatwick is also accessible from the A23 London-Brighton Road.
Each terminal has a short-term car park with direct access to the terminals via covered walkways; these are operated by NCP (tel: (0)870 600 7050; website: www.ncp.co.uk). Long-term parking is also available in car parks further from the terminals; a free shuttle bus runs between the car parks and the terminals. Passengers can book at least 96 hours in advance; this can be done through BAA Advance (tel: (0)870 000 1 000; website: www.baa.com). Valet parking is available and operated by NCP. Chauffeured parking is also available from CPS (tel: (0)870 411 1118; website: www.parkwithcps.com). Vehicle transfer between airports, car valeting/servicing and personal chauffeuring can also be arranged through CPS.
Companies include Avis, Europcar, Hertz, National and Thrifty. Offices are located in designated car rental buildings on the Lower Forecourt Road at both terminals.
Rail: The Gatwick Express train (tel: (0)845 850 1530; website: www.gatwickexpress.co.uk) runs to London Victoria Station (journey time: 30 minutes). There is also a Thameslink (tel: (0)20 7620 6333) service, which runs to London King’s Cross (journey time: 50 minutes) as well as other London stations. Information on all national rail travel is available through the 24-hour National Rail enquiries line (tel: (0)845 748 4950; website: www.nationalrail.co.uk). Road: Limousine: Chauffeur-driven cars are provided by Checker Cars (tel: (0)800 747 737). Coach: There are more than 400 express coach service operating daily from the coach stations at both terminals. The main coach station is located on the ground floor of the South Terminal, with most services operating from here. Principal routes also stop at the North Terminal station. National Express (tel: (0) 870 575 7747; website: www.nationalexpress.com) operate most of the services. National Express no.700 coaches operate to Heathrow Airport, from both terminals. The National Express Shuttle no.025 runs to London Victoria Station. The Gatwick Flyer (tel: (0)1708 730 555) runs to destinations east of London, and coaches operate from the South Terminal station only. There are coach information and ticket desks located in the Arrivals concourse of both terminals. Information on travel to/from the airport is available thought the Airport Travel Line (tel: (0)8705 747 777).
Each Arrivals concourse has an information desk (tel: (0)870 000 2468) where multi-lingual staff are on hand to deal with enquiries 24 hours a day.
Money and communications: Both terminals have bureaux de change and ATMs. There is a post office and a 24-hour Internet café in the South Terminal. Wireless Internet connection is also available in the North Terminal. Eating and drinking: There are many restaurants, bars and cafés located in both terminals. Shopping: There are many shops at the airport, including several duty-free outlets. The airport has also recently introduced a home delivery service and a collection service. More information is available from the BAA Shopping Information Line (tel: (0)800 844 844). Luggage: Left-luggage facilities are available in both terminals. A lost property service is also operated by the Excess Baggage Company (tel: (0)1293 503 162). Other facilities: These include baby changing rooms and showers, a children’s play area, a medical centre offering vaccinations (tel: (0)1293 507 400) and prayer rooms.
There are business facilities, including telephone, fax, photocopy and secretarial services and conference and meeting rooms, at London Gatwick Hilton Hotel (tel: (0)1293 518 080) at the South Terminal and Le Meridien London Gatwick Hotel (tel: (0)1293 567 070) at the North Terminal. There is one executive lounge in the South Terminal, the Servisair Lounge (tel: (0)870 787 6877), and one in the North Terminal, the Aviance Alexandra Suite (tel: (0)1293 507 203).
Special assistance is available for disabled passengers. There are ramps and/or lifts where necessary. Wheelchair push and provision and help with baggage are also provided on request. Reserved seating is located throughout the airport, and there is also designated parking for badge holders. There is an induction loop installed in the terminals, as well as disabled toilets. Passengers requiring assistance should inform the relevant airline before travelling. Travel-Care (tel: (0)1293 504 283) provides advice to anyone who needs assistance and is located in The Village, in the South Terminal.
Airport hotels include the London Gatwick Hilton Hotel (tel: (0)1293 518 080) at the South Terminal, and Le Meridien London Gatwick Hotel (tel: (0)1293 567 070 or (0)870 400 8494) at the North Terminal. The Travel Inn (tel: (0)870 238 3305) is situated a five-minute walk away from the North Terminal. Other nearby hotels include the Gatwick Moat House, Ramada Plaza Gatwick, Holiday Inn Gatwick, Renaissance Gatwick, Gatwick Belmont and Holidan Inn Express. A hotel reservation service is available at the British Hotel Reservation Centre desks (tel: (0)1293 504 605 or (0)800 783 4060) in the Arrivals area.
London
London Gatwick Airport
England
Australia
Adelaide Airport Limited, 1 James Schofield Drive, Adelaide International Airport, South Australia 5950, Australia
61
(0)8 8308 9211
(0)8 8308 9311
airport@aal.com.au
www.aal.com.au
The airport is located 6km (4 miles) west of Adelaide city centre
GMT + 9.5 (GMT + 10.5 from the last Sunday in October to the last Sunday in March)
1
Terminal 1, the airport's new US$260m terminal integrating the domestic, international and GA terminals in one building, was completed in 2005. The terminal is equipped to handle up to 27 aircraft simultaneously, and process 3,000 passengers an hour during peak periods through 42 common user check-in desks.
Follow Sir Donald Bradman Drive from Adelaide city centre and turn off down Sir Richard Williams Drive after 5km (3 miles).
Long- and short-term car parking is available at the airport. Valet parking is also available.
Avis, Budget, Hertz and Thrifty are represented at the airport. Car hire companies have desks located on the arrivals level.
Road: Taxi: There are taxi ranks at the Domestic and International terminal forecourts (journey time to the city centre: 15 minutes) and all taxis are metered. Bus: The Skylink Airport Shuttle operates every 30 minutes from the terminals during flight operation hours and links the airport with the city centre.
Information and service desks (tel: (0)8 8154 9490) are located on the arrivals level.
Money and communications: There are several bureaus de change, public telephones and ATMs, as well as free Internet access throughout. Eating and drinking: There are restaurants, bars and cafes at the airport. Shopping: There are newsagents, clothing and gift shops and duty-free shops. Other facilities: There is a children's playroom and a prayer room on the departures level.
Conference room facilities are available on the International Mezzanine only. Qantas VIP Lounges (tel: (0)8 8208 8869) has fax, photocopying and Internet facilities. Singapore Airlines and Malaysia Airlines also have VIP lounges, also on the International Mezzanine.
All facilities at the airport are designed for persons with disabilities where necessary. There are lifts, ramps and designated toilets. Disabled parking is provided next to the entrance to the terminal building. There are TDD telephones for hearing-impaired travellers.
The Adelaide Airport Motel (tel: (0)8 8234 4000) and the Aviator’s Lodge (tel: (0)8 8356 8388) are located on the airport boundary. Nearby hotels, all within a 15-minute taxi ride, include the Hilton Adelaide (tel: (0)8 8217 2000), Hyatt Regency Adelaide (tel: (0)8 8231 1234), Holiday Inn on Hindley (tel: (0)8 8231 5552), Radisson Playford and Suites (tel: (0)8 8213 8888), Stamford Grand (tel: (0)8 8376 1222) and Stamford Plaza Adelaide (tel: (0)8 8461 1111).
Adelaide
Adelaide Airport
South Australia
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