Narita Flights

London Heathrow Airport

Airport Information

Country

United Kingdom

Address

London Heathrow Airport, 234 Bath Road, Harlington, Middlesex UB3 5AP, UK

Country Code

44

Telephone

0870 000 0123

Fax

(0)20 8745 4290

E-mail

lhr3feedback@baa.com substitue 1, 2 or 4 after lhr to contact Heathrow's other terminals.

Website

www.heathrowairport.com

Location

The airport is located 24km (15 miles) west of London

Time Zone

GMT (GMT + 1 from the last Sunday in March to the last Sunday in October)

Number of Terminals

4

Airport News

A new Terminal 5 is currently under construction. The Tube station at Terminal 4 is closed until September 2006 (with a replacement bus service in use from Hatton Cross). This is due to the extension of the Tube line to the new Terminal 5.

Transfer between Terminals

Terminals 1, 2 and 3 are within walking distance of each other, via underground walkways. Transfer between Terminals 1, 2 and 3, and Terminal 4, which is located on the south side of the airport, is free on the Heathrow Express train (journey time: 8 minutes).

Driving Directions

Terminals 1, 2 and 3 can be reached via the following motorways: M4 Junction 4, M25 Junction 15, A4 (local road). Terminal 4 is reached via the following motorways: M4 Junction 3, M25 Junction 14, A30 (local road).

Car Parking

Several car parks are available. Each terminal has its own short-stay parking lot, operated by NCP (tel: (0)870 606 7050; website: www.ncp.co.uk) in Terminals 1, 2 and 3, and by APCOA in Terminal 4. A free shuttle service travelling between the terminals and the long-term and business car parks is provided. Parking can be booked online via the website or by telephone (tel: (0)870 000 1000). Valet parking is available at all four terminals; CPS provides chauffeured parking (tel: (0)870 411 1118; website: www.parkwithcps.com). Disabled drivers can request assistance from customer service staff at the car parks. Motorbikes can park free of charge at designated areas at each terminal.

Car Hire

Alamo, Avis, Enterprise, Europcar, Hertz and National are all represented at each terminal.

Public Transport

Rail: Train: The frequent Heathrow Express non-stop train service to London Paddington Station takes 15-20 minutes (tel: (0)845 600 1515; website: www.heathrowexpress.com). Paddington is served by mainline national rail routes to the west and south west of England, and is on the London Underground network. From London King’s Cross Station, served by the A2 Airbus service (see below), passengers can connect with mainline train services to the north of England and to Scotland. For national rail travel information, contact the 24-hour National Rail enquiries line (tel: (0)845 748 4950; website: www.nationalrail.co.uk). Underground: The airport is also on the London Underground’s Piccadilly Line, which can take passengers into central London. For more information, call the Underground travel information line (tel: (0)20 7222 1234; website: www.tfl.gov.uk/tube). Road: Taxi: London’s licensed black cabs serve London Heathrow Airport and are available outside all the terminals. Limousine: Chauffeur-driven cars operated by Burgundy Global can be hired (tel: (0)800 013 1313 or (0)20 8831 2000). Bus: Numerous local buses stop at the central bus station and Terminal 4. Bus services include the A2 Airbus shuttle (website: www.airbus.co.uk) from all four terminals to London King’s Cross railway station. At night, the N9 bus service travels to central London. For more information on public transport, contact Traveline (tel: (0)870 608 2608). Coach: Coaches connect the airport to more than 500 destinations throughout the UK. National Express (tel: (0)870 575 7747; website: www.nationalexpress.com) is the major service provider.

Information and Help Desks

Information desks are available in each terminal. Transport information desks, for bus, coach and rail options, are located in Terminals 1 and 3, and outside Terminal 4. The Hotel and Traveller Centre, in Terminal 3, provides visitor information, London Underground tickets and hotel accommodation. Help desks are also located throughout the airport, where passengers can seek assistance by using a courtesy telephone and can also look at terminal maps.

Airport Facilities

Money and communications: There are ATMs and bureaux de change facilities throughout the airport, as well as post offices in Terminals 2 and 4. There are public telephones in the main areas of each terminal, as well as wall-mounted pay fax machines. Webpoints are available in Terminal 4. Eating and drinking: There are numerous restaurants, bars, fast-food outlets, coffee shops, pubs and sandwich bars throughout the airport. Shopping: There are a wide variety of shops in each terminal including music shops, bookshops, newsagents, clothing accessories shops, electrical goods shops, pharmacies, sunglasses shops, shoe shops, sweet shops and perfumeries. There are chemists in all terminals; the Terminal 1 chemist dispenses prescriptions. Luggage: Left-luggage offices can be found in each terminal, whilst lost property can be reclaimed from the Airport Lost Property Office (tel: (0)20 8745 7727). Other facilities: These include a chapel, showers, a visitor centre (tel: (0)20 8745 6655) and a health centre (tel: (0)20 8745 7047).

Conference and Business Facilities

Wall-mounted credit-card-paid fax machines are available throughout the airport. Wireless Internet access is available in the Departures lounges of all terminals. The Business Centre, in the Queen’s Building (tel: (0)20 8759 2434) offers 20 meeting rooms, a conference suite seating up to 60 delegates, meeting refreshments and business support facilities including workstations, online computers, faxes, photocopiers, videoconferencing and audiovisual equipment. Showers are also available. There are several airline, business and executive lounges in all terminals.

Disabled Facilities

Information for passengers with disabilities is available from Heathrow Travel-Care either at counters or by telephone (tel: (0)20 8745 7495). Detailed access information is also available on the airport’s website. There is a Minicom information line for the hard of hearing (tel: (0)20 8745 7950), wheelchair-accessible telephones and text telephones, as well as induction loops. Reserved seating and disabled toilets are also available in all terminals. Wheelchairs push and provision, and help with baggage from Departures to check-in, are available free of charge and can be pre-booked through Skycaps (tel: (0)20 8745 6011 or 5727). Assistance is also available by using the telephones at the various help points situated throughout the airport. Passengers requiring wheelchairs and special assistance should also contact the individual airlines prior to travel. The Help Bus (tel: (0)20 8745 6261) is a free wheelchair-accessible bus service that operated between all terminals and the central bus station. Disabled parking is also available. The Heathrow Express, black taxis and many bus and coach routes provide facilities for wheelchairs.

Airport Hotels

The Hilton Heathrow (tel: (0)208 759 7755) is a short walk over a bridge from Terminal 4. Nearby hotels include the Holiday Inn London Heathrow (tel: (0)20 8990 0000), Marriott London Heathrow (tel: (0)20 8990 1100), Novotel London Heathrow (tel: (0)1895 431 431), Radisson Heathrow (tel: (0)20 8759 6311), Berkeley Park Apartments (tel: (0)870 400 8922), Ramada Jarvis Heathrow (tel: (0)20 8897 2121) Renaissance Heathrow (tel: (0)20 8897 6363), Thistle London Heathrow (tel: (0)20 8759 2400), Comfort Inn Heathrow (tel: (0)20 8573 6162) and the Sheraton Skyline Hotel (tel: (0)20 8759 2535). The Hotel Hoppa transfer bus service runs frequently between Terminals 1, 2 and 3 and the main nearby hotels, while the Hotelink bus offers a door-to-door service to London hotels. Hotel reservations can be made at the British Hotel Reservation Centre desks in the Arrivals halls of each terminal; passengers can also use the 24-hour booking line to arrange accommodation (tel: (0)208 759 8797 or (0)800 783 4020).

City

London

Full Airport Name

London Heathrow Airport

State or Province

England

Tokyo Narita Airport

Airport Information

Country

Japan

Address

Narita International Airport, Narita-shi, Chiba 282-8601, Japan

Country Code

81

Telephone

(0)476 322 802

Fax

(0)476 301 571

E-mail

naa1@naa.go.jp

Website

www.narita-airport.or.jp/airport_e/

Location

The airport is located 65km (40 miles) east of Tokyo

Time Zone

GMT + 9

Number of Terminals

2

Transfer between Terminals

A free shuttle bus links the two terminals.

Driving Directions

The airport is situated on the Shin-Kulo Expressway, which has links to the Higashi-Kanto Expressway and Route 295, and to nearby cities, including Tokyo.

Car Parking

There is long- and short-term parking at the airport. Car park P1 (tel: (0)476 322 253) is situated in front of Terminal 1 with about 1,000 spaces, while car park P2 (tel: (0)476 345 350) has space for about 1,900 cars.

Car Hire

Toyota, Nissan, Nippon and Japaren have offices in the Arrivals area of both terminals.

Public Transport

Rail: Passengers should check which terminal they require before setting off for the airport as the terminals have separate railway stations: The Narita Airport Station (Terminal 1) and the Airport Terminal 2 Station. Keisei Electric Railway provides services to Keisei Ueno in central Tokyo, as well as a direct service to Haneda Airport. Japan Railways’ reservation-only Narita Express and non-reservation rapid trains serve Tokyo and regional destinations. Road: Taxi: Taxis and limousines are available at the airport. Bus: Shuttle buses operate to Haneda Airport, Tokyo station, Shinjuku station and major hotel in Tokyo, as well as direct services to other cities such as Sendai, Utsunomiya and Omiya.

Information and Help Desks

Information desks can be found on the Arrivals and Departures areas of both terminals (tel: (0)476 322 802).

Airport Facilities

Money and communications: Both terminals have banks, ATMs, bureaux de change and a post office. Internet, mobile phone hire, telephone, fax and photocopying services are available in both terminals. Eating and drinking: A good variety of Japanese and Western restaurants are available, as well as cafés, fast-food outlets and bars. Shopping: A number of shops, including duty-free in both terminals, are available. Luggage: There are left-luggage counters in both terminals. Lost property (landside) is handled by the NAA Service Centre in Terminal 1 (tel: (0)476 322 105) and Terminal 2 (tel: (0)476 345 220). Other facilities: These include medical clinics, a dentist, baby change facilities, nurseries, children’s play areas, showers and sleeping rooms.

Conference and Business Facilities

Terminal 1 has a business centre which provides fax, photocopying, Internet access and meeting rooms (tel: (0)478 300 035). There are also executive lounges in both terminals (tel: (0)476 322 364 or 322 2375).

Disabled Facilities

These include tactile flooring, wheelchair-accessible toilets and telephones. Wheelchairs can be hired from the information counters (landside only); passengers should inform their airline of any special assistance required, prior to travel. The airport provides a Braille guide, which is available at the information desk or which can be ordered in advance (tel: (0)476 345 058). Car parks at both terminals provide disabled parking spaces with discounted rates for people with disability ID. The airport railway stations and inter-terminal shuttles are wheelchair-accessible.

Airport Hotels

There are no hotels at the airport; hotels close by include the ANA Hotel Narita (tel: (0)476 331 311), Hilton Narita (tel: (0)476 331 121), Holiday Inn Tobu Narita (tel: (0)476 321 234), Hotel Nikko Narita (tel: (0)476 320 032), Hotel Nikko Winds Narita (tel: (0)476 331 111), Hotel Skycourt Narita (tel: (0)478 736 211), Marroad International Hotel Narita (tel: (0)476 302 222), Narita Airport Washington Hotel (tel: (0)476 355 511), Narita Excel Hotel Tokyu (tel: (0)476 330 109), Narita Airport Rest House (tel: (0)476 321 212), Narita View Hotel (tel: (0)476 321 111) and Radisson Hotel Narita Airport (tel: (0)476 931 234). There are hotel reservation desks at the airport (tel: (0)476 328 798), located in Terminal 1 at the airport.

City

Tokyo

Full Airport Name

Narita International Airport