Address: Express Towers, 9th Floor, Nariman Point, Mumbai, 400 021
Email: Mahatour@bol.net.in
Phone: +91 (0) 22 202 5420
United Kingdom (UK)
London Gatwick Airport, West Sussex, RH6 0NP, UK
44
(0)870 000 2468
None
gatwick_feedback@baa.com
www.gatwickairport.com
The airport is located 45km (28 miles) south of London
GMT (GMT + 1 from the last Sunday in March to the last Sunday in October)
2
There is a free Transit train, which links the North and South terminals 24 hours a day.
The airport is linked to the M23 motorway. Turn off at junction 9 and follow signs for the airport. London Gatwick is also accessible from the A23 London-Brighton Road.
Each terminal has a short-term car park with direct access to the terminals via covered walkways; these are operated by NCP (tel: (0)870 600 7050; website: www.ncp.co.uk). Long-term parking is also available in car parks further from the terminals; a free shuttle bus runs between the car parks and the terminals. Passengers can book at least 96 hours in advance; this can be done through BAA Advance (tel: (0)870 000 1 000; website: www.baa.com). Valet parking is available and operated by NCP. Chauffeured parking is also available from CPS (tel: (0)870 411 1118; website: www.parkwithcps.com). Vehicle transfer between airports, car valeting/servicing and personal chauffeuring can also be arranged through CPS.
Companies include Avis, Europcar, Hertz, National and Thrifty. Offices are located in designated car rental buildings on the Lower Forecourt Road at both terminals.
Rail: The Gatwick Express train (tel: (0)845 850 1530; website: www.gatwickexpress.co.uk) runs to London Victoria Station (journey time: 30 minutes). There is also a Thameslink (tel: (0)20 7620 6333) service, which runs to London King’s Cross (journey time: 50 minutes) as well as other London stations. Information on all national rail travel is available through the 24-hour National Rail enquiries line (tel: (0)845 748 4950; website: www.nationalrail.co.uk). Road: Limousine: Chauffeur-driven cars are provided by Checker Cars (tel: (0)800 747 737). Coach: There are more than 400 express coach service operating daily from the coach stations at both terminals. The main coach station is located on the ground floor of the South Terminal, with most services operating from here. Principal routes also stop at the North Terminal station. National Express (tel: (0) 870 575 7747; website: www.nationalexpress.com) operate most of the services. National Express no.700 coaches operate to Heathrow Airport, from both terminals. The National Express Shuttle no.025 runs to London Victoria Station. The Gatwick Flyer (tel: (0)1708 730 555) runs to destinations east of London, and coaches operate from the South Terminal station only. There are coach information and ticket desks located in the Arrivals concourse of both terminals. Information on travel to/from the airport is available thought the Airport Travel Line (tel: (0)8705 747 777).
Each Arrivals concourse has an information desk (tel: (0)870 000 2468) where multi-lingual staff are on hand to deal with enquiries 24 hours a day.
Money and communications: Both terminals have bureaux de change and ATMs. There is a post office and a 24-hour Internet café in the South Terminal. Wireless Internet connection is also available in the North Terminal. Eating and drinking: There are many restaurants, bars and cafés located in both terminals. Shopping: There are many shops at the airport, including several duty-free outlets. The airport has also recently introduced a home delivery service and a collection service. More information is available from the BAA Shopping Information Line (tel: (0)800 844 844). Luggage: Left-luggage facilities are available in both terminals. A lost property service is also operated by the Excess Baggage Company (tel: (0)1293 503 162). Other facilities: These include baby changing rooms and showers, a children’s play area, a medical centre offering vaccinations (tel: (0)1293 507 400) and prayer rooms.
There are business facilities, including telephone, fax, photocopy and secretarial services and conference and meeting rooms, at London Gatwick Hilton Hotel (tel: (0)1293 518 080) at the South Terminal and Le Meridien London Gatwick Hotel (tel: (0)1293 567 070) at the North Terminal. There is one executive lounge in the South Terminal, the Servisair Lounge (tel: (0)870 787 6877), and one in the North Terminal, the Aviance Alexandra Suite (tel: (0)1293 507 203).
Special assistance is available for disabled passengers. There are ramps and/or lifts where necessary. Wheelchair push and provision and help with baggage are also provided on request. Reserved seating is located throughout the airport, and there is also designated parking for badge holders. There is an induction loop installed in the terminals, as well as disabled toilets. Passengers requiring assistance should inform the relevant airline before travelling. Travel-Care (tel: (0)1293 504 283) provides advice to anyone who needs assistance and is located in The Village, in the South Terminal.
Airport hotels include the London Gatwick Hilton Hotel (tel: (0)1293 518 080) at the South Terminal, and Le Meridien London Gatwick Hotel (tel: (0)1293 567 070 or (0)870 400 8494) at the North Terminal. The Travel Inn (tel: (0)870 238 3305) is situated a five-minute walk away from the North Terminal. Other nearby hotels include the Gatwick Moat House, Ramada Plaza Gatwick, Holiday Inn Gatwick, Renaissance Gatwick, Gatwick Belmont and Holidan Inn Express. A hotel reservation service is available at the British Hotel Reservation Centre desks (tel: (0)1293 504 605 or (0)800 783 4060) in the Arrivals area.
London
London Gatwick Airport
England
India
Chhatrapati Shivaji International Airport, Mumbai 400 099, India
91
(0)22 2682 9000
(0)22 615 6031 or 6202
authapd@bom4.vsnl.net.in
www.airportsindia.org.in
The airport terminals are located 26-30km (16-19 miles) north of Mumbai
GMT + 5.5
2
The airport terminals are spread over two different locations 4km (2.5 miles) apart in the north of Mumbai. Terminal 2 is located at Sahar, and deals with international flights. Terminal 1, which deals with domestic flights only, is located at Santa Cruz. Free inter-terminal coach services transfer passengers between the terminals.
The airport is well signposted from Mumbai.
Car parking is available at both terminals. There are some 1,220 spaces at Terminal 2 and 780 spaces at the Terminal 1, with premium and standard car parks available at both terminals.
Car hire companies are operated by private agencies and can be found in the Arrivals halls of both terminals.
Road: Taxi: Pre-paid taxis, metered taxis and motor rickshaws are available at the airport (journey time to the city centre: 90-180 minutes). Bus: Buses are also available, with a city bus service to Mumbai and a pre-paid coach service to destinations in the southern states available. Intercity coach services can be booked in the Arrivals areas of Terminal 2. Rail: A railway reservation counter is also situated in Terminal 2, for connections to the metro rail system; trains run to he nearby airport Mumbai CST Terminus (formerly known as the Victoria Terminus) and Churchgate for connections to Mumbai and destinations throughout India.
A meet and greet counter is located in Terminal 1B. There are also tourist information counters.
Money and communications: Telecommunications centres, offering telephones, fax, Internet and photocopying, are located in both terminals. There are also telephones, hotel reservation counters, bureaux de change, ATMs and postal services throughout both terminals. Eating and drinking: There are restaurants, snack bars, tea, cold drinks and coffee vending booths, bars, ice cream and chocolate shops. Shopping: Duty-free is available in Terminal 2. Luggage: Left-luggage facilities are available in both terminals. Other facilities: These include first aid and medical services, child care rooms and special snoozer chairs.
There is a business centre and executive lounges in the Departures areas of both terminals. Airlines provide business class lounges and there is a designated executive lounge. There are also extensive conference and banqueting and business facilities available at the nearby Leela Kempinski Hotel (tel: (0)22 5691 1213; website: www.theleela.com).
There are lifts between floors, as well as disabled toilets and disabled parking at the airport. Wheelchairs are also available from the airlines on request; passengers requiring special assistance should inform the airline prior to travel. Free assistance to disabled passengers is available.
The Leela Kempinski Hotel (tel: (0)22 5691 1213; website: www.theleela.com) is 1.5km (1 mile) from Terminal 2 and 7km (4 miles) from Terminal 1. The hotel runs a shuttle service to/from the airport. Other nearby hotels with a courtesy shuttle service include the Orchid Ecotel Hotel, the Midland Hotel Mumbai, Marriot Executive Apartments, Renaissance Mumbai, Holiday Inn Bombay, Sun-n-Sand Hotel Mumbai and the Best Western Emerald. Accommodation can be booked at the airport; passengers can also arrange to be picked up and taken to their destination.
Mumbai (Bombay)
(Mumbai) Chhatrapati Shivaji International Airport
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