Cape Town Flights

London Heathrow Airport

Airport Information

Country

United Kingdom

Address

London Heathrow Airport, 234 Bath Road, Harlington, Middlesex UB3 5AP, UK

Country Code

44

Telephone

0870 000 0123

Fax

(0)20 8745 4290

E-mail

lhr3feedback@baa.com substitue 1, 2 or 4 after lhr to contact Heathrow's other terminals.

Website

www.heathrowairport.com

Location

The airport is located 24km (15 miles) west of London

Time Zone

GMT (GMT + 1 from the last Sunday in March to the last Sunday in October)

Number of Terminals

4

Airport News

A new Terminal 5 is currently under construction. The Tube station at Terminal 4 is closed until September 2006 (with a replacement bus service in use from Hatton Cross). This is due to the extension of the Tube line to the new Terminal 5.

Transfer between Terminals

Terminals 1, 2 and 3 are within walking distance of each other, via underground walkways. Transfer between Terminals 1, 2 and 3, and Terminal 4, which is located on the south side of the airport, is free on the Heathrow Express train (journey time: 8 minutes).

Driving Directions

Terminals 1, 2 and 3 can be reached via the following motorways: M4 Junction 4, M25 Junction 15, A4 (local road). Terminal 4 is reached via the following motorways: M4 Junction 3, M25 Junction 14, A30 (local road).

Car Parking

Several car parks are available. Each terminal has its own short-stay parking lot, operated by NCP (tel: (0)870 606 7050; website: www.ncp.co.uk) in Terminals 1, 2 and 3, and by APCOA in Terminal 4. A free shuttle service travelling between the terminals and the long-term and business car parks is provided. Parking can be booked online via the website or by telephone (tel: (0)870 000 1000). Valet parking is available at all four terminals; CPS provides chauffeured parking (tel: (0)870 411 1118; website: www.parkwithcps.com). Disabled drivers can request assistance from customer service staff at the car parks. Motorbikes can park free of charge at designated areas at each terminal.

Car Hire

Alamo, Avis, Enterprise, Europcar, Hertz and National are all represented at each terminal.

Public Transport

Rail: Train: The frequent Heathrow Express non-stop train service to London Paddington Station takes 15-20 minutes (tel: (0)845 600 1515; website: www.heathrowexpress.com). Paddington is served by mainline national rail routes to the west and south west of England, and is on the London Underground network. From London King’s Cross Station, served by the A2 Airbus service (see below), passengers can connect with mainline train services to the north of England and to Scotland. For national rail travel information, contact the 24-hour National Rail enquiries line (tel: (0)845 748 4950; website: www.nationalrail.co.uk). Underground: The airport is also on the London Underground’s Piccadilly Line, which can take passengers into central London. For more information, call the Underground travel information line (tel: (0)20 7222 1234; website: www.tfl.gov.uk/tube). Road: Taxi: London’s licensed black cabs serve London Heathrow Airport and are available outside all the terminals. Limousine: Chauffeur-driven cars operated by Burgundy Global can be hired (tel: (0)800 013 1313 or (0)20 8831 2000). Bus: Numerous local buses stop at the central bus station and Terminal 4. Bus services include the A2 Airbus shuttle (website: www.airbus.co.uk) from all four terminals to London King’s Cross railway station. At night, the N9 bus service travels to central London. For more information on public transport, contact Traveline (tel: (0)870 608 2608). Coach: Coaches connect the airport to more than 500 destinations throughout the UK. National Express (tel: (0)870 575 7747; website: www.nationalexpress.com) is the major service provider.

Information and Help Desks

Information desks are available in each terminal. Transport information desks, for bus, coach and rail options, are located in Terminals 1 and 3, and outside Terminal 4. The Hotel and Traveller Centre, in Terminal 3, provides visitor information, London Underground tickets and hotel accommodation. Help desks are also located throughout the airport, where passengers can seek assistance by using a courtesy telephone and can also look at terminal maps.

Airport Facilities

Money and communications: There are ATMs and bureaux de change facilities throughout the airport, as well as post offices in Terminals 2 and 4. There are public telephones in the main areas of each terminal, as well as wall-mounted pay fax machines. Webpoints are available in Terminal 4. Eating and drinking: There are numerous restaurants, bars, fast-food outlets, coffee shops, pubs and sandwich bars throughout the airport. Shopping: There are a wide variety of shops in each terminal including music shops, bookshops, newsagents, clothing accessories shops, electrical goods shops, pharmacies, sunglasses shops, shoe shops, sweet shops and perfumeries. There are chemists in all terminals; the Terminal 1 chemist dispenses prescriptions. Luggage: Left-luggage offices can be found in each terminal, whilst lost property can be reclaimed from the Airport Lost Property Office (tel: (0)20 8745 7727). Other facilities: These include a chapel, showers, a visitor centre (tel: (0)20 8745 6655) and a health centre (tel: (0)20 8745 7047).

Conference and Business Facilities

Wall-mounted credit-card-paid fax machines are available throughout the airport. Wireless Internet access is available in the Departures lounges of all terminals. The Business Centre, in the Queen’s Building (tel: (0)20 8759 2434) offers 20 meeting rooms, a conference suite seating up to 60 delegates, meeting refreshments and business support facilities including workstations, online computers, faxes, photocopiers, videoconferencing and audiovisual equipment. Showers are also available. There are several airline, business and executive lounges in all terminals.

Disabled Facilities

Information for passengers with disabilities is available from Heathrow Travel-Care either at counters or by telephone (tel: (0)20 8745 7495). Detailed access information is also available on the airport’s website. There is a Minicom information line for the hard of hearing (tel: (0)20 8745 7950), wheelchair-accessible telephones and text telephones, as well as induction loops. Reserved seating and disabled toilets are also available in all terminals. Wheelchairs push and provision, and help with baggage from Departures to check-in, are available free of charge and can be pre-booked through Skycaps (tel: (0)20 8745 6011 or 5727). Assistance is also available by using the telephones at the various help points situated throughout the airport. Passengers requiring wheelchairs and special assistance should also contact the individual airlines prior to travel. The Help Bus (tel: (0)20 8745 6261) is a free wheelchair-accessible bus service that operated between all terminals and the central bus station. Disabled parking is also available. The Heathrow Express, black taxis and many bus and coach routes provide facilities for wheelchairs.

Airport Hotels

The Hilton Heathrow (tel: (0)208 759 7755) is a short walk over a bridge from Terminal 4. Nearby hotels include the Holiday Inn London Heathrow (tel: (0)20 8990 0000), Marriott London Heathrow (tel: (0)20 8990 1100), Novotel London Heathrow (tel: (0)1895 431 431), Radisson Heathrow (tel: (0)20 8759 6311), Berkeley Park Apartments (tel: (0)870 400 8922), Ramada Jarvis Heathrow (tel: (0)20 8897 2121) Renaissance Heathrow (tel: (0)20 8897 6363), Thistle London Heathrow (tel: (0)20 8759 2400), Comfort Inn Heathrow (tel: (0)20 8573 6162) and the Sheraton Skyline Hotel (tel: (0)20 8759 2535). The Hotel Hoppa transfer bus service runs frequently between Terminals 1, 2 and 3 and the main nearby hotels, while the Hotelink bus offers a door-to-door service to London hotels. Hotel reservations can be made at the British Hotel Reservation Centre desks in the Arrivals halls of each terminal; passengers can also use the 24-hour booking line to arrange accommodation (tel: (0)208 759 8797 or (0)800 783 4020).

City

London

Full Airport Name

London Heathrow Airport

State or Province

England

Cape Town International Airport

Airport Information

Country

South Africa

Address

Airports Company South Africa, Private Bag X9002, Cape Town International Airport, 7525, South Africa

Country Code

27

Telephone

(0)21 937 1200

Fax

(0)21 934 2861 or 0932

E-mail

Via the airport's website

Website

www.airports.co.za

Location

The airport is located 22km (15.5 miles) east of Cape Town

Time Zone

GMT + 2

Number of Terminals

5

Airport News

Redevelopment of the Domestic Terminals is currently in progress; the construction process will span a period of two years.

Transfer between Terminals

The terminals are within walking distance of each other.

Driving Directions

Take the N2 highway and follow signs for the airport.

Car Parking

Cars can be parked in the shade along the full length of the terminal buildings and shuttles are available to transport travellers to the relevant terminal. For more information on parking, contact Katanga X (tel: (0)21 934 7698). Valet parking and lock-up garages are offered by Katanga Executive Parking (tel: (0)21 934 2240), these facilities must be booked in advance.

Car Hire

Avis, Budget, Europcar, Hertz, Khava/Kulula, Imperial, National Alamo and Tempest are represented. Desks are located inside the International and Domestic Arrivals Terminals. The car hire zones are located outside, either opposite the International Terminal or next to the Domestic Arrivals Terminal.

Public Transport

Road: Taxi: Taxis are available from the airport to the city centre (journey time: 20 minutes); Touch Down Taxis is the officially authorised airport taxi company and travellers are advised to use these instead of unauthorised taxis. Bus: Door-to-door shuttle bus services are available on demand or by pre-booking in Arrivals (International and Domestic). Schedules vary according to flight arrival times; passengers can also pre-book their return trip to the airport.

Information and Help Desks

Information desks are located in Arrivals in both the International and Domestic Terminals.

Airport Facilities

Money and communications: Banks, bureaux de change, ATMs and a post office are available. Mobile telephone hire is available too. Internet is available in British American Tobacco Smokers Lounge. Eating and drinking: Food and drink outlets can be found throughout the airport, and include a restaurant, bar, sports café, coffee shop, juice bar, bar and grill, and sandwich shop. Shopping: Duty-free shopping, including a wine shop, is situated in International Departures (airside). Shops also include a pharmacy, clothing accessories shop, bookshop, sweet shop and gift shop. A VAT refund service is provided in International Departures. Luggage: Baggage storage facilities are available in the Domestic Arrivals and International Departures Terminals. A porter service is available; porters are self-employed and rely on tips for their income. Other facilities: There is a surgery (tel: (0)21 934 2246). Baby changing facilities can be found in all ladies’ toilets.

Conference and Business Facilities

The Zenith Airport Conference Venue (tel: (0)21 934 0012; website: www.airport-conference.co.za) is located near the Domestic Arrivals Terminal and offers venues for meetings and conferences, as well as catering. Fully equipped offices with a secretarial service, for short- and long-term hire, is also available. Executive lounges are located in Domestic and International Departures and an Airports Company VIP Lounge facility can be found next to the north side of the Domestic Departures Terminal (tel: (0)21 937 1233).

Disabled Facilities

The airport is fully accessible for disabled travellers, with lifts, ramps and disabled toilets. Wheelchairs can be supplied if required; passengers are advised to inform their airline of any special needs in advance.

Airport Hotels

The Road Lodge (tel: (0)21 934 7303; website: www.citylodge.co.za) is situated on site. The City Lodge Pinelands (tel: (0)21 685 7944) and Courtyard Suite Hotel (tel: (0)21 448 3929) are within 11km (7 miles) of the airport. Hotel reservations can be made at the airport by using automatic telephones located in Arrivals.

City

Cape Town

Full Airport Name

Cape Town International Airport