Hotels

Normally I wouldn’t stay in a swanky place such as The Cumberland due to it being a little out of my price range but my girlfriend and I received an upgrade from a lesser hotel in the same chain... more

Normally I wouldn’t stay in a swanky place such as The Cumberland due to it being a little out of my price range but my girlfriend and I received an upgrade from a lesser hotel in the same chain following a mix up in the booking. The hotel management were very good in this regard and paid for a taxi to the show we were going to see as we’d booked the initial hotel in order to be close to a particular theatre. The hotel is very modern and ?contemporary’ with sculpture in the lobby which is interesting but for me means it doesn’t feel particularly warm or welcoming. There are a number of restaurants with Gary Rhodes’ name on them for which a bank loan might be required, a bar where we had a couple of very nice but pricey cocktails after a considerable wait and a late night club on the premises. The room we stayed in had a view of Hyde Park and was spacious, very clean, comfortable and came with all the mod-cons. The television set was a bit too modern for us as it took some head scratching to work out how to turn it on. The bed was extremely large and very comfortable. The hotel has a great location and is right next door to Marble Arch tube station. The highlight at the hotel for us was the breakfast which offered a huge range of choice from 5 separate serving sections. Whether you want continental, full English, porridge and honey, a choice of cereals, fruit or even a smoothie this place had it covered. I’ve deducted a point due to a fire alarm at about 2am on our first night which was apparently caused by someone from the club setting off the alarm maliciously. I know this is hardly the fault of the hotel but it was annoying all the same and there wasn’t a hint of any apology the next day or when we checked out. I also can’t help feeling that you invite this sort of behaviour more if you place a club in your hotel than if you don’t. Apart from the rude awakening, I enjoyed staying at The Cumberland and would say if you want a modern hotel with a good location and have deep pockets then this could be the hotel for you. It was a good experience to have but for me personally, apart from the breakfast, one stay is enough and I probably won’t return even if the price was right. Close

Great lobby Bad smell corridors Very very very small rooms Great location , near the station Wonderful staff they had changed our room because the a/c wasn’t working Didn’t like the... more

Great lobby Bad smell corridors Very very very small rooms Great location , near the station Wonderful staff they had changed our room because the a/c wasn’t working Didn’t like the breakfast Very long cue for the check-in Close

Just got back from staying at The Cumberland hotel and had a brilliant time! Had read the reviews previous to my stay and was preparing myself for waiting hours in the reception to check in... I was... more

Just got back from staying at The Cumberland hotel and had a brilliant time! Had read the reviews previous to my stay and was preparing myself for waiting hours in the reception to check in... I was there a matter of minutes. We got to our rooms which were brilliant. Nice and fresh. Beds were AMAZING! You might not want to get out. We had breakfast at the hotel also. There was a lot of choice but it got a bit busy and had to wait a while for a table but it was expected as it was a massive hotel. The location was excellent if you wanted to go shopping! And the tube station is just roung the corner aswell as the bus stop. Most buses are en route past Marble Arch. I generally go to London to the theatre and it's perhaps not the best location if you like to get around by foot but if you're happy to jump on the bus then it's brilliant! Close

On arrival it feels as though you have entered an airport - large and impersonal with a long queue to check-in. The room was fine, with a surprisingly comfy bed. Had a good sleep here despite noisy... more

On arrival it feels as though you have entered an airport - large and impersonal with a long queue to check-in. The room was fine, with a surprisingly comfy bed. Had a good sleep here despite noisy guests getting in very late/early and making loads of noise (what is wrong with people eh?). Very convenient for Oxford Street and shops etc. and was fine to get on the tube and change once for the west end, which was the purpose of the visit. We didn't eat here and didn't bother with breakfast as there are plenty of small cafes around that do coffee and croissant etc. There is a multi-storey car park around the back of the hotel which was £36 for 24 hours, but with a discount if you ask the concierge for a voucher first. Overall I would say this hotel is fine if you want to be close to the shops etc., but I don't think I would necessarily stay here again myself as it was just that bit too big and soulless. Close

This is a fab hotel.. well worth the costs.. Beautiful well laid out rooms with everything you could possibly ever need.. Quiet even though situated on a main road.

This is a fab hotel.. well worth the costs.. Beautiful well laid out rooms with everything you could possibly ever need.. Quiet even though situated on a main road. Close