Hotels

This is my first time in Dublin, so I have no other hotels in the city to compare. However, I am absolutely smitten with this place. I flew in early in the morning, so I had no issues with... more

This is my first time in Dublin, so I have no other hotels in the city to compare. However, I am absolutely smitten with this place. I flew in early in the morning, so I had no issues with check-in (though I did see long lines at other times). The lobby is beautiful - in a traditional, cozy and elegant manner. The Christmas decorations were also very lovely. My room is very large. The bedroom area has a desk, large dresser, two side tables and a lounge chair. You walk down three steps to a closet area and then a large, newly refurbished bathroom. The bed is comfortable. The only drawback is that the tv had to be placed to the side of the bed instead of straight ahead - but that isn't a big deal. There is no wireless - just a cable internet connection. Best of all though, there are different outlets in the wall so I didn't need a converter for my laptop. I ate at The Saddle Room one night and the food was quite good. I have had breakfast each morning, which was also good. I have had very little interaction with the staff. They didn't seem overfriendly or helpful though. I had no reason to interact with the concierge either. The hotel has a nice location right near Grafton street and Trinity college. It was a bit of a walk, though, to the Quays - about 20 minutes. That might be the only reason why I stay elsewhere for my next trip. Close

Fairly decent 5 star hotel. Grand facade. Not overly spectacular or unusual inside. Traditional but nice. Busy at weekends. The public bar used to be bright lights and mostly male - a place to... more

Fairly decent 5 star hotel. Grand facade. Not overly spectacular or unusual inside. Traditional but nice. Busy at weekends. The public bar used to be bright lights and mostly male - a place to talk ? better for it I think - but now it’s dark and popular with the gals. All good looking and well dressed and having a good time downing cocktails. It’s very popular. The heritage bed room is nice. Good size, good bathroom, huge luxurious bed, quiet. Restaurant is all small interlinked rooms darkly lit and perhaps not the grand open bright ballroom type dining experience that one might expect from a hotel of this type. Fully booked. Dinner is €37 for three courses but its not interesting grub and won’t leave a memorable impression. The portions were small, for example main course risotto was down my neck in 60 seconds ? it was that small. Service throughout is very good although reception gives you directions to your room rather than first checking if you would like assistance. No offer to arrange a morning paper either. The pre authorisation is for more than the room/package cost which implies that they assume you are going to steal from the mini bar without telling them A bit Radisson SAS that. Many hotels do not do this but foreign owned chains seem to persist with it. I take exception to it. Breakfast is entirely self service (boo) the only cooked option being the Irish fry up (boo again). Quality produce throughout. Extra charges. Wifi begins at €9 and tray charges of €5 added to breakfast in bed despite having paid for the privilege as part off a package???. WiFi is usually free in Irish hospitality these days. I would recommend not to bother with a package though as a room, dinner and a bottle of wine will work out cheaper if you buy separately. Busy, lively, smart and perfectly located. A nice change from most 5 star places which can be a little too exclusive and a little too quiet. Close

We got this hotel on a discount travel website so the value for us was exceptional. We were treated as regular customers and given a wonderful room. We stayed for 4 nights. I meant to write a... more

We got this hotel on a discount travel website so the value for us was exceptional. We were treated as regular customers and given a wonderful room. We stayed for 4 nights. I meant to write a review back in May or June, but didn't get to it until now. The hotel is very elegant and quiet. The staff is very attentive and eager to please. We even got moved to an upgraded room for our last two nights, since availability opened up and they knew we had initially asked for a room with a view to the park. So wonderful of them to accomodate us! The hotel is a short walk to Grafton St. where there are great pubs, stores, and shops. It is also right near a double decker tour bus stop, so you can easily hop on and visit all the main tourist stops (Zoo, Guinness Factory, Castle, etc. ) and be back to your hotel in no time. We did not eat in the restaurants, but had a pint in the bar and loved it. Everyone here is super friendly and eager to please. I always find that a smile goes a long way and when you come with a positive attitude and open mind, you will always have a better experience. We have nothing but great things to say about this hotel. Close

Our final night in Ireland was in Dublin. The Shelbourne was gorgeous; top notch. There was a soccer match and rugby the next day, so the City was very busy. We went to a local pub, Foley's, and had... more

Our final night in Ireland was in Dublin. The Shelbourne was gorgeous; top notch. There was a soccer match and rugby the next day, so the City was very busy. We went to a local pub, Foley's, and had a great time. After, we went back to the Shelbourne bar, which was packed. It was a great time!!!! Close

Stayed for seven nights in what is known as the Grand Lady of Dublin. The hotel is beautiful but, the staff and service needs to improve. Before leaving for Dublin I contacted Marriott and... more

Stayed for seven nights in what is known as the Grand Lady of Dublin. The hotel is beautiful but, the staff and service needs to improve. Before leaving for Dublin I contacted Marriott and requested a non-connecting room and early check-in. Upon arriving we waited hours for a room and had a connecting room. I did mention this to the front desk, but it was the only room they had at the time and no plans to move us. The bellhops and doormen were great and did go out of their way for us. The concierges acted like it was too much trouble to give us information. They were far from pleasant. Breakfast was included with the room and very good. We left early everyday for some sightseeing and upon returning after 3 sometimes 4 in the afternoon our room still was not made up. When we reported this to the front desk, we were told that the maids make the rooms up between 8am and 7pm. After three days of this, we requested to have our room made up by noon. This of course was done, but you must request such a service. The towels were dingy and not what you would expect at a five star hotel. Just alittle work with some changes and this would be a Grand Hotel. Close