Park Grand London Hyde Park

4 of 5 stars
78-82 Westbourne Terrace, Paddington London , GB W2 6QA 0800 298 3998

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SHAFTESBURY PREMIER LONDON HYDE PAR

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Reception
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TripAdvisor Reviews 3.5 of 5 TripAdvisor Reviews 307 reviews
Hotel location map

Situated in a leafy row of Victorian terraced houses, the hotel formally known as Shaftesbury Premier London Hyde Park (4 Star Guest Accomodation) gives away its location near to Paddington Station and only half a mile from Hyde Park.

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About Park Grand London Hyde Park

Situated in a leafy row of Victorian terraced houses, the hotel formally known as Shaftesbury Premier London Hyde Park (4 Star Guest Accomodation) gives away its location near to Paddington Station and only half a mile from Hyde Park.

78-82 Westbourne Terrace, Paddington London , GB W2 6QA

Restaurant

  • Premier Restaurant: The Premier Restaurant is bright and spacious and an ideal meeting point for friends and family. It serves snacks such as sandwiches and paninis from 18:00-21:00. Full English Breakfast is available for GBP 15.00, and can be pre-booked upon arrival at GBP 11.95 per person.

Bar

  • Hotel Bar: The hotel also features a bar serving a selection of drinks.

Local attractions

  • Bayswater Road
  • Hyde Park
  • Paddington train station - 0.2 miles
  • Paddington or Lancaster tube stations - 0.2 miles

Hotel facilities

  • Air Conditioning
  • airport shuttle service (on request)*
  • Airport transfers*
  • Car rental desk*
  • City tours*
  • Concierge
  • Dry cleaning*
  • Elevator/Lift
  • Free newspaper
  • Laundry
  • Limited parking
  • Luggage room
  • Medical service
  • Parking
  • Parking on request*
  • Porter
  • Postal and fax service*
  • Reception (24 hours)
  • Safety Deposit Boxes
  • Theatre reservations*
  • Tour desk
  • VIP services*
  • Free internet in the lobby

*May incur additional costs

Room facilities

  • Air Conditioning
  • Bathrobe (on request)
  • Complimentary toiletries
  • Daily housekeeping
  • En-Suite Bathroom
  • Free Internet access
  • Coffee/tea facilities
  • Telephone
  • Television
  • Voicemail
  • Wake-up calls
  • Hairdryer
  • Pay TV*
  • Pay-per-view movies*
  • Iron and ironing board
  • Safe
  • Separate Hanging Closet
  • kitchenette
  • Private bathroom with bath/shower
  • Heating
  • internet on TV

*May incur additional costs

Business facilities

  • Internet
  • Business facilities
  • Fax
  • Fax service
  • Photocopying
  • TV

Hotel Policies

  • Check-in time: 14:00
  • Check-out time: 11:00

Children policy

  • Children welcome

Credit cards accepted by hotel

  • American Express
  • Diners Club International
  • JCB
  • Mastercard
  • Switch
  • Visa

Hotel reviews

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Hotel ratings (overall)

3.5/5 3.5/5

based on 307 Customer reviews

What to expect:

  • 4.5/5 Location
  • 3.5/5 Rooms
  • 4.0/5 Service
  • 4.0/5 Value
  • 4.0/5 Cleanliness

"Stuart B."

4.0/5

Fri 24 May 2013 Enniskillen, United Kingdom

The accommodation was "compact" but adequate for our stay of two nights. The staff were helpful and friendly, and to be honest I would rate their attention as excellent. I had a minor medical condition that needed attended to, and I had to attend A&E. The staff on duty were attentive, and very quickly organised a taxi, and instructions where to go. The next morning a different member of staff on duty enquired as to how I was, and had everything worked out ok....I was impressed. The breakfast was very good, and the staff very attentive to our needs...it's the best tea I've had in a hotel for quite some time! If we stayed again, I'd like a bigger room and ensuite...we had booked a deluxe double, but because we arrived early, we were changed to another room at our own request. I don't think we were in a deluxe!

"A pleasant surprise"

4.0/5

Wed 22 May 2013 London, United Kingdom

We had booked to stay for two nights as we wanted to explore the Paddington area. On arrival, our request to store our bags was readily actioned. At check-in later that afternoon, the staff were very helpful, and took us to our room. The room was smaller than expected, but okay by London standards. Getting around the bed without knocking the flat screen TV off the wall caused some anxiety. However, the room was nice, the bathroom was clean and had good, new fittings, and we appreciated the free Wifi. The bowl of fruit and the tea/coffee/biscuits were nice to have. As in some other hotels, we found the duvet too warm and ended up sleeping under the duvet cover only. We didn't follow this up, so it could be that there would have been a light blanket available if we had requested one. The staff were very helpful. The breakfast (included in the room rate) is one of the best we have had in a London hotel. We would very happily book into this hotel again. Another plus is that the hotel is barely ten minutes walk from the lovely area around Little Venice and Regent's Canal.

"Friendly staff, excellent location"

4.0/5

Wed 22 May 2013 Guernsey, United Kingdom

The room was a good size and perfectly clean, the staff were friendly and attentive. The purpose of my trip was to visit friends and do some shopping, from the hotel I was able to walk to Oxford street in around 40 minutes. Buffet breakfast was as one would expect. The cost of the hotel was very reasonable, I would definitely return.

"Exceeded My Expectations"

5.0/5

Tue 21 May 2013 Belfast, United Kingdom

This hotel is an excellent example of the four star standard. The bedroom I booked is well furnished with two excellent king sized beds with medium to firm mattresses. The linen is spotless and there are plenty of pillows to rest a weary head. There is a complete absence of tobacco smells in the room and there is a charge for room 'fumigation' if anyone chooses to smoke. There is ample work space with a number of chairs should any guest need to do paperwork, use a laptop or similar. The shower room and toilet in my room (401) is small but well equipped. It has the latest style in 'new looking' sanitary ware and a thermostatically controlled shower regulator. There are plenty of good quality towels and toiletries; hardly any need to bring your own, unless you are a fan of a particular brand of shampoo or shower gel. A large flat screen TV and fully functioning remote control permits access to a full range of programmes. There are biscuits, tea and coffee making facilities. I took breakfast in the downstairs restaurant at a charge of £12:00. The food is very appetizing and includes a full range of fruit, juices, cereals and continental style and cooked breakfast items with a range of beverages to suit every conceivable taste. The employees are exceptionally helpful and polite and made sure that I enjoyed my stay to the fullest. I strongly recommend this hotel to even the most discerning guest. I was fortunate in that I booked using lastminute.com and so managed to obtain an excellent room tariff. Rates do vary and it is worth noting this. The hotel is approximately 5 minutes walk from Paddington underground station. If you are traveling with hand luggage only it is hardly necessary to book a taxi.

"Nice hotel..... If I got past reception...."

1.0/5

Sun 19 May 2013 London, United Kingdom

We booked the Park Grand hotel just over a month ago and were really looking forward to having an enjoyable stay in 4 star accommodation. Unfortunately this was not tha case as upon arrival at the hotel we were informed that there were maintenance works going on in the rooms and we would have to be transferred to a sister hotel immediately. We never got an email pre warning us or a phone call despite them claiming that they tried to contact us. We were then told to go to the Shaftesbury premier hotel across the road where we were given what can only be described as "student accommodation" sized bedroom which was actually smaller than our own bedroom at home. Also we booked a superior room for what we considered a 4 star price only to get what we considered a 3 star. However, on a good note we received a complimentary bottle of wine as compensation in the other hotel and the bed was very comfortable...just a really small bedroom! Website is slightly misleading so check before you book!

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